• [email protected]
  • Monday-Friday 8:00 am to 5:00 pm (CST)
  • USA

Comfortmaker is a brand of heating, cooling, and air quality products manufactured by Carrier Global. They offer a wide range of products, including gas furnaces, air conditioners, heat pumps, and packaged units. They are generally known for their energy efficiency, quiet operation, and innovative design. 

Comfortmaker Customer Reviews, Contact Details & Warranty Lookup

Here we’ll be sharing insights into Comfortmaker, their customer ratings, key warranty details, and comprehensive contact information.

What are the contact details of Comfortmaker?

Comfortmaker can be reached through various channels for assistance and inquiries. 

Comfortmaker Contact Number(785) 483-3091
Comfortmaker Email Address[email protected]
Comfortmaker Hours of OperationMonday-Friday 8:00 am to 5:00 pm (CST)
Comfortmaker Customer Service FormVisit here
Comfortmaker Products DetailsVisit here
Comfortmaker FacebookVisit here
Comfortmaker contact details

What are the key details of the Comfortmaker warranty?

Key details of the Comfortmaker warranty:

No Hassle Replacement™ Limited Warranty

  • Applies to premium Comfortmaker products.
  • Replaces the unit if a major component (compressor, coil, or heat exchanger) fails during the coverage period.
  • Coverage period varies:
  • 10 years for top-of-the-line products.
  • 5 years for mid-tier products.
  • 1 or 3 years for standard-level products.
  • Entry-level products do not have this warranty.

Standard Warranty

  • Applies to all Comfortmaker air conditioners, heat pumps, and furnaces.
  • Covers all functional parts for a limited period.
  • Most units have a 10-year parts limited warranty.
  • Some key components, like heat exchangers, may have a longer warranty.
  • Warranty requires registration within 90 days of installation for a full 10 years. Otherwise, the warranty period is 5 years.
  • Split systems require a Comfortmaker indoor coil or fan coil.
  • Replacement requires written authorization from Comfortmaker to ensure proper installation and non-abusive failure.
  • Labor charges may apply for replacements.

Additional notes

  • See warranty certificate for complete details.
  • Jurisdictions where warranty cannot be conditioned on registration will automatically receive a 10-year parts limited warranty.

What are the ratings of Comfortmaker according to customer reviews?

Based on customer reviews, Comfortmaker has a rating of 1.9 out of 5 stars. This is considered a very low rating, indicating significant customer dissatisfaction.

Pros as per positive reviews

  • Affordable price
  • Good performance
  • Good customer service

Cons observed as per negative reviews

  • Poor quality
  • Poor customer service
  • High repair costs
  • Installation issues


In conclusion, the customer reviews for Comfortmaker are overwhelmingly negative. It is important to note that customer reviews can be subjective and biased.  Before purchasing a Comfortmaker product, it’ll be best to do your own research and consider all factors before making a purchase decision.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

What brand is Comfortmaker?

Comfortmaker is a brand specializing in HVAC systems, offering air conditioners, heat pumps, and furnaces for residential and commercial use.

Is Comfortmaker a good brand?

Comfortmaker offers budget-friendly HVAC options but faces concerns over reliability and customer service. Research and prioritize needs before choosing.

How do I register my Comfortmaker product for warranty coverage?

You can register your Comfortmaker product online or by mail. More information can be found on the Comfortmaker website.

How can I contact Comfortmaker customer service?

You can easily reach Comfortmaker’s customer service through their provided email at [email protected] or via phone at (785) 483-3091.

What are Comfortmaker’s hours of operation for customer service?

Comfortmaker’s customer service operates from Monday to Friday, 8:00 am to 5:00 pm (CST).

Who is Comfortmaker made by?

Comfortmaker, once from American Furnace Company, is now under International Comfort Products (ICP), which is part of United Technologies Corporation, the same owner as Carrier.

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View all Complaints
Paul Miller
Paul Miller
5 years ago

I recengly installed 2- 92° furnaces and converted them to lp. Im familiar with these systems and the conversions but upon start up it never cycles past the draft motor coming on, thee gas valve never energizes or further cycling of the heating start up. Please call me at (803) 579-2691

jose ambriz
jose ambriz
5 years ago

model DL-12N24AWAAA4B SERIAL N0B661960
I need brochure information on this unit please all specs. Thank you

5 years ago

Avoid this POS. The dealer is unavailable, nobody to talk to and after one year the system doesn’t work

5 years ago

It is totally useless calling the number giving on this website. I have yet to sucessful speak to anyone when calling the 855 number provided below. ?

thomas conway
thomas conway
5 years ago

you phone number and email contact do not work

jesus hernandez
jesus hernandez
5 years ago

My ac condensing unit is on and off

Scott Stoller
Scott Stoller
5 years ago

I was unable to reach you by phone. I have having a Comfortmaker unit installed in my new construction home and want to get some information on the thermostat.

The contractor is planning to put in a Honeywell but I wanted to get information on the Observer. I would also like to know if you offer the new Carrier control unit in place of the Observer now? I believe Tempstar has stopped the Observer and gone with the new Carrier.

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