Carrier Global

Carrier Global is an American multinational corporation specializing in building technologies, heating, ventilation, and air conditioning (HVAC), refrigeration, and fire & security equipment. It was founded in 1915 in Syracuse, New York, and has since become a leading one in the HVAC industry. Global owns a number of well-known brands, including Carrier, Bryant, Payne, and CIAT.

Carrier Global Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with Carrier customer service, what the Carrier warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Carrier Global customer service?

Carrier Headquarters Address13995 Pasteur Blvd. Palm Beach
Gardens, FL 33418
Carrier Phone Number+1-800-227-7437
Carrier Email Address[email protected], [email protected]
Carrier Customer Service FormVisit here
Carrier Customer Service HoursMonday – Sunday (24/7)
Carrier Technical Support
Service Hours
Monday – Friday,
8:30 AM – 5:00 PM
Carrier Social MediaTwitter , Instagram , Threads ,
Facebook , LinkedIn , YouTube
Carrier Global contact details

If you have any inquiries or need assistance, these contact details should help you get in touch with Carrier’s customer service team.

What does Carrier Global warranty cover and not cover?

Carrier’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties Carrier typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Carrier official website.

What are the ratings of Carrier Global according to customer reviews?

Carrier, a well-established HVAC brand, received around a 3.7 out of 5 star averagely in customer reviews. While many customers praise their products quality and performance, others express frustration with service issues and reliability concerns.

Pros as per positive reviews

  • Cooling performance.
  • Brand Reputation.
  • Modern aesthetics
  • High-quality products.
  • Smart features.

Cons observed as per negative reviews

  •  Limited availability of replacement parts.
  • Installation and repair costs.
  • Price.
  • Product inconsistency.


Whether Carrier is a good option for you depends on your priorities and budget. While Carrier offers air conditioners with strong cooling performance, energy efficiency, and advanced features, the potential for reliability issues, limited availability of replacement parts, and customer service challenges should be considered.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

What company is Carrier Global?

Carrier Global is the company behind the Carrier brand of air conditioners. It’s a multinational corporation specializing in building technologies, including Heating, ventilation, and air conditioning (HVAC), Refrigeration and Fire & security equipment.

Is Carrier any good?

Carrier could be a good choice as Carrier offers powerful cooling performance, energy efficiency, and a range of smart features that enhance convenience and comfort. 

Where is Carrier Headquarters?

Brand Name’s headquarters reside at 13995 Pasteur Blvd. Palm Beach Gardens, FL 33418, serving as the central hub for their global operations and technological advancements across various industries.

How do I contact Carrier?

To reach Carrier, call at +1-800-227-7437 for general queries. For email, contact [email protected], [email protected]. You can also access their customer service form by visiting their website.

What are Carrier Technical Support Service Timings?

Carrier’s technical support service operates from Monday to Friday, 8:30 AM to 5:30 PM, offering support during these specified hours.

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