Thermax is a prominent Indian multinational engineering conglomerate headquartered in Pune, India. They specialize in providing clean air, clean energy, and clean water solutions to various industries and sectors.

Thermax Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Thermax was founded in 1966 and has since grown to become a major player in the Indian and global market. They have a strong presence in India, with over 30 manufacturing units and a network of over 250 sales and service offices. They also have a significant presence in other countries, including the United States, Europe, and the Middle East.

Here, we’ll share how to connect with Thermax customer care, what the Thermax Warranty covers, what it doesn’t cover, and the ratings of Thermax according to customer reviews.

How do I connect Thermax customer care?

Here’s your quick guide of contact details regarding Thermax customer care:

Thermax HeadquartersThermax Limited Thermax House, 14 Mumbai-Pune Road Wakdewadi, Pune 411003
Thermax Office Address (USA)16200 Park Row, Suite 190 Houston,
Texas 77084, USA
Thermax Phone Number+1 281-600-1331 – 5/, +1 281-600-1336
Thermax Website
Thermax Email Address[email protected], [email protected]
Thermax Customer Service FormVisit here
Thermax Social MediaTwitter , FacebookLinkedIn
Thermax Contact Details

If you’re not from the USA and want to contact Thermax customer care, you can still visit here.

What does Thermax Warranty cover?

  • Replacement of defective Thermax Gold System products: If any Thermax Gold System product fails to meet the specified properties, DuPont will replace that portion of the product at no cost. This includes Thermax LiquidArmor™ Products and Thermax™ Sheathing.
  • Water resistance: The warranty covers the Thermax Gold System’s ability to resist water infiltration for a period of 10 years.
  • Thermal properties: The warranty also guarantees the Thermax Gold System’s thermal insulation performance for a period of 20 years.
  • Exposure coverage: The system is covered against certain types of exposure damage, such as wind and hail, for a period of 10 years.

What does Thermax Warranty not cover?

  • Repair costs or other damages: The warranty only covers replacement of defective products, not the cost of repairs or other damages that may occur due to the product failure.
  • Negligence or misuse: The warranty is voided if the product failure is caused by negligence, gross negligence, or willful misconduct of the installer or owner.
  • Acts of God: Natural disasters like hurricanes, tornadoes, and floods are not covered by the warranty.
  • Vandalism or attack: Damage caused by vandalism or attack is not covered.
  • Structural defects: The warranty does not cover defects in the structure of the building or any other component besides the Thermax Gold System itself.
  • Premature deterioration of building materials: The warranty does not cover premature deterioration of building materials that may occur due to factors outside of the Thermax Gold System.
  • Non-DuPont™ products: The warranty only covers Thermax Gold System products manufactured by DuPont.

For in-depth Thermax Systems warranty details, dive into the official document right here.

What are the ratings of Thermax according to customer reviews?

Thermax has a 3.9 out of 5 rating based on customer reviews. That’s a fairly good rating, but it’s helpful to consider where that rating comes from and what it means. Here are some pro & cons observed from customer reviews:

Pros as per positive reviews

  • Multifunctionality.
  • Convenience and speed.
  • Versatility.
  • Healthy cooking.

Cons observed as per negative reviews

  • Limited capacity.
  • High Cost.
  • Reliance on technology.
  • Limited Functionality for Some Tasks.


Thermax offers a compelling package of benefits, particularly its versatility, convenience, and potential for healthy cooking. Even so, its high cost, limited capacity, and reliance on technology require careful consideration before taking the plunge. At last, the decision of whether to invest in Thermax comes down to individual needs, budget, and cooking preferences.

If you prioritize convenience, health-conscious cooking, and streamlining kitchen repertoire, Thermax deserves serious consideration. But if affordability, large-scale cooking, or a simpler analog approach are priorities, exploring alternative options might be the wiser choice.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Is Thermax a good buy?

Thermax offers versatility, convenience, and healthier cooking but demands significant space and investment. Consider needs, budget, and comfort with technology before purchase.

What does Thermax make?

Thermax specializes in manufacturing ion exchange resins and specialty chemicals, enhancing processes and product performance across various industries through its Chemical business.

What is the old name of Thermax Limited?

Thermax Limited, initially known as Wanson India, was established in 1966 by A.S. Bhathena. It formally became Thermax Limited on June 30, 1980, following mergers in 1982 with Tulsi Fine Chemical Industries and Kailas Castings.

Where is Thermax Headquarters?

Thermax Limited’s headquarters is located at Thermax House, 14 Mumbai-Pune Road, Wakdewadi, Pune 411003, India, serving as its primary operational center.

Where is Thermax’s office in the USA?

Thermax’s office address in the USA is 16200 Park Row, Suite 190, Houston, Texas 77084, providing its operational base within the United States.

How do I contact Thermax ?

To contact Thermax, you can call at +1 281-600-1331 – 5 or +1 281-600-1336. Reach out via email at [email protected] or [email protected]. You can also visit their website and fill out the customer service form.

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