Embraco is a Brazilian company that manufactures compressors for refrigeration systems. They are one of the major companies in the industry, supplying compressors to many of the world’s leading appliance brands. Embraco was founded in 1971 in Joinville, Santa Catarina, Brazil. The company has since grown to become a global leader in refrigeration technology, with manufacturing facilities in Brazil, China, Italy, Slovakia, and Thailand.
Embraco’s products are used in a wide variety of appliances, including refrigerators, freezers, air conditioners, and water dispensers.
Here, we’ll share how to connect with Embraco customer service, what the Embraco warranty covers and excludes, and the company’s ratings based on customer reviews.
How do I contact Embraco customer service?
If you have any inquiries or need assistance, these contact details should help you get in touch with Embraco’s United States customer service team.
|Embraco Headquarters Address
|Rui Barbosa, 1020 – Caixa Postal 91, Joinville,
Santa Catarina 89219-901, Brazil
|Embraco USA Head Office Address
|1610 Satellite Boulevard, Suite B, Duluth,
GA, – USA – 30097
|Embraco Phone Number
|Embraco Email Address
|Embraco Customer Service Form
|Embraco Service Hours
|Mon-Fri, 8:30AM-2PM, 4PM-6:30PM
(summer hours may differ),
Telephone Services: 9AM-2PM, 4PM-6PM.
|Android , iPhone
|Embraco Social Media
|Facebook , LinkedIn , YouTube
For those outside the United States, can visit here, for contact details specific to their region. The contact information will be located at the bottom of the page.
What does Embraco warranty cover and not cover?
Embraco’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions.
But still, here are some general insights about what warranties Embraco typically cover and exclude.
- Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
- Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
- Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.
- Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
- Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
- Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
- Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.
For more detailed information, visit the Embraco official website.
What are the ratings of Embraco according to customer reviews?
Embraco gets a respectable 4.2 out of 5 stars based on customer reviews, indicating a generally positive customer experience. But still, to get a well-rounded picture, let’s delve into the pros and cons:
Pros as per positive reviews
- Reliability and Durability.
- Wide Range of Options.
- Energy Efficiency.
Cons observed as per negative reviews
- Limited Availability of Spare Parts.
- Repair Costs.
- Complex Installation.
- Limited technical information about specific models.
Embraco is a good option for those seeking reliable, energy-efficient, and high-performing refrigeration compressors. But still, the potentially higher price point and limited availability require consideration. At last, whether Embraco is the right choice for you depends on your budget, appliance type, and repair cost tolerance.
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Frequently Asked Questions
Embraco is a Brazilian company specializing in the manufacture of compressors for refrigeration systems. They offer a wide variety of compressors for various applications, including refrigerators, freezers, air conditioners, and water dispensers.
Embraco compressors are praised for their longevity and dependable performance. Many customers highlight years of trouble-free operation, even in demanding environments. At all, whether it is “good” or not, depends on your specific needs and priorities.
Brand Name’s headquarters reside at Rui Barbosa, 1020 – Caixa Postal 91, Joinville, Santa Catarina 89219-901, Brazil, serving as the central hub for their global operations and technological advancements across various industries.
Embraco’s US head office resides in Duluth, Georgia, at 1610 Satellite Boulevard, Suite B, zip code 30097.
To reach Embraco, call at +1-678-805–3100 for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.
Embraco’s customer care operates weekdays from 8:30 AM to 2 PM and 4 PM to 6:30 PM, with phone service available during those same slots plus 9 AM to 2 PM. Summer hours may vary, so double-check before calling.