ClimateMaster, established in 1983, stands as a premier manufacturer specializing in water-source and geothermal heat pump systems catering to both residential and commercial markets. ClimateMaster’s products are known for their exceptional energy efficiency, unwavering reliability, and unparalleled comfort, & the company’s products show they really care about making things better and looking after the environment.
What are Climatemaster’s contact details?
ClimateMaster provides different ways for customers to get help, like calling them, sending an email, or chatting online. They also have authorized dealers and distributors who can support you when you need it.
|ClimateMaster Head Office||7300 S.W. 44th Street Oklahoma City, OK 73179|
|ClimateMaster Phone Number||(405)745-6000|
|ClimateMaster Customer Service Hours||Monday – Friday 8:00 AM – 5:00 PM CST|
|ClimateMaster Email Address||[email protected], [email protected]|
|Submit a request to get a quote||Visit here|
|ClimateMaster Social Media Platforms||LinkedIn , Facebook , Twitter|
What are the most common and important ClimateMaster fault codes?
ClimateMaster heat pump units can display a variety of fault codes to indicate a problem. Here is a table of the most common and important ClimateMaster fault codes, along with their possible causes and solution:
|Fault Code||Description||Possible Cause||Possible Solution|
|High pressure (Code 2)||Refrigerant pressure too high||Refrigerant leak, malfunctioning compressor, clogged condenser coil, problem with refrigerant metering device||Check for refrigerant leaks, repair or replace compressor, clean condenser coil, replace refrigerant metering device|
|Low pressure switch (Code 3)||Refrigerant pressure too low||Refrigerant leak, malfunctioning evaporator coil, problem with refrigerant metering device||Check for refrigerant leaks, repair or replace evaporator coil, replace refrigerant metering device|
|Low water temperature (Code 4)||Water temperature entering unit too low||Problem with water circulation system, malfunctioning water pump, problem with water supply||Check water circulation system, repair or replace water pump, fix water supply|
|Low air coil (Code 5)||Air temperature leaving unit too low||Problem with air circulation system, malfunctioning blower fan, clogged air filter||Check air circulation system, repair or replace blower fan, clean air filter|
|Condensate overflow (Code 6)||Condensate drain clogged||Dirt or debris in drain, malfunctioning condensate pump||Clean condensate drain, repair or replace condensate pump|
|Over/under voltage (Code 7)||Voltage to unit too high or too low||Problem with electrical supply or with unit itself||Fix electrical supply or repair unit|
|Swapped thermistor (Code 9)||Thermistors on unit swapped||Unit will operate incorrectly||Reswap thermistors|
|Airflow fault (Code 10)||Problem with airflow through unit||Clogged air filter, malfunctioning blower fan, problem with ductwork||Clean air filter, repair or replace blower fan, fix ductwork|
|Low air coil pressure (Code 11)||Air pressure in evaporator coil too low||Refrigerant leak, malfunctioning expansion valve||Check for refrigerant leaks, replace expansion valve|
|Low air temperature (Code 12)||Air temperature entering unit too low||Problem with air intake system, malfunctioning damper||Fix air intake system, repair or replace damper|
If you see any of these fault codes on your ClimateMaster heat pump unit, it is important to have it serviced by a qualified technician.
What is the cost of installing a ClimateMaster geothermal heating system?
The cost of installing a geothermal heating system might cost anywhere between $10,000 and $20,000. How much you pay depends on how big your home is and how tricky the setup is. There are a few things that make up the cost, like drilling, putting in the loops underground, and getting the heating equipment.
Here are some additional details about the costs of geothermal heating systems:
- Drilling costs: $2,000 to $6,000
- Ground loop installation: $3,000 to $8,000
- Heat pump equipment: $4,000 to $12,000
Despite the upfront installation costs, geothermal heating systems offer significant long-term savings. They are typically 50% more efficient than traditional HVAC systems, leading to lower energy bills and reduced carbon emissions.
What are ClimateMaster’s model numbers & what they mean?
ClimateMaster uses a variety of model numbers to identify their products. The model number typically includes the following information:
- Product type (water source, geothermal, or air-to-air)
- Heating capacity (in BTUs)
- Cooling capacity (in BTUs)
- Efficiency rating (EER or SEER)
- Optional features (such as two-stage heating or cooling)
For example, the model number “TC16i-024-NH” stands for:
- Tranquility 16i (product type)
- 24,000 BTUs heating capacity
- 18,000 BTUs cooling capacity
- Non-heat pump (NH)
What type of products does ClimateMaster offer?
ClimateMaster is a manufacturer of water-source heat pumps and other HVAC equipment. They offer a variety of products for both residential and commercial applications, including:
The Tranquility 16i, a highly efficient water source heat pump, suits residential needs. It has a COP of up to 5.2, implying it delivers 5.2 units of heating or cooling for every 1 unit of electricity. This Energy Star-certified system has a SEER up to 21.0.
Tranquility 16i is available in various sizes, it accommodates diverse home requirements. It offers optional features like two-stage heating/cooling and humidity control.
ClimateMaster provides a wide range of other products in addition to the Tranquility 16i. These products include:
- ClimateMaster Geothermal heat pumps
- ClimateMaster Air-to-air heat pumps
- Water source heat pumps with scroll compressors
- Water source heat pumps with variable speed compressors
- ClimateMaster Air handlers
- ClimateMaster Coils
ClimateMaster also offers a variety of accessories like thermostats, air filters, and controls.
What are the ratings of ClimateMaster according to the customer reviews?
Based on customer reviews and feedback, ClimateMaster received an average rating of 2 out of 5 stars.
Pros as per positive reviews
- Dual compressor vibration isolation
- EarthPure® refrigerant
- Advanced digital controls
Cons observed as per negative reviews
- Potential for repair issues
- Lack of transparency in pricing
- Limited warranty coverage
- Inconsistency in product quality
While online reviews and feedback can provide valuable insights, only firsthand experience can truly reveal the pros and cons of ClimateMaster products and services. Whether you’re considering a ClimateMaster water-source heat pump or an air conditioner, nothing beats trying it out for yourself to form your own opinion.
For those seeking a brand that prioritizes energy efficiency, environmental consciousness, and technological advancements, ClimateMaster is a viable option worth considering. While ClimateMaster has received its share of criticism, particularly in terms of customer service experiences and product quality inconsistencies, the company has also earned praise for its commitment to innovation and its dedication to providing eco-friendly solutions. As a conclusion, the decision of whether or not to choose ClimateMaster products is a personal one, based on individual needs, preferences, and firsthand experiences.
Who Are We?
ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.
Frequently Asked Questions
ClimateMaster excels with ENERGY STAR®-recognized geothermal heat pumps, known for efficiency and smart iGate® controls, marking them superior.
Code 7 on ClimateMaster indicates Under/Over Voltage. It’s a safety shutdown, auto-resetting if voltage stabilizes within 0.5 seconds. No prolonged shutdown is a fault.
ClimateMaster’s head office is situated at 7300 S.W. 44th Street, Oklahoma City, OK 73179.
Customer service operates from Monday to Friday, 8:00 AM to 5:00 PM CST.
You can contact ClimateMaster by dialing (405) 745-6000.