Hart & Cooley

Hart & Cooley is a manufacturer of grilles, registers, and diffusers (GRDs) for heating, ventilation, and air conditioning (HVAC) systems. They’ve been in the business since 1901, making them a trusted name in the industry.

Hart & Cooley Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with Hart & Cooley customer service, what the Hart & Cooley warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Hart & Cooley customer service?

Hart & Cooley Headquarters
4460 44th Street S.E., Suite F Grand
Rapids, MI 49512
Hart & Cooley Google MapsVisit here
Hart & Cooley Phone Number+1-800-433-6341
Hart & Cooley Websitehttps://www.hartandcooleyllc.com
Hart & Cooley Email Address[email protected]
Hart & Cooley Customer
Service Form
Visit here
Hart & Cooley Service HoursMonday – Sunday (24/7)
Hart & Cooley Contact Details

If you have any inquiries or need assistance, these contact details should help you get in touch with Hart & Cooley’s customer service team.

What does Hart & Cooley warranty cover and not cover?

Hart & Cooley warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties Hart & Cooley typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Hart & Cooley official website.

What are the ratings of Hart & Cooley according to customer reviews?

While Hart & Cooley has been in the HVAC industry for over a century, their customer reviews paint a different picture. Hart & Cooley averaged around 2.8 out of 5 stars according to customer reviews, indicating a need for improvement.

Pros as per positive reviews

  • Quality materials and construction.
  • Wide variety.
  • Durable materials.
  • Ease of installation

Cons observed as per negative reviews

  • Inconsistency in quality.
  • Limited warranty.
  • Customer service concerns.
  • Limited adjustability.
  • Pricing.


Hart & Cooley offers a diverse range of GRDs with decent build quality and convenient installation. But still, the concerns about quality control, customer service, and limited adjustability raise a red flag. At last, whether they’re a good option depends on your priorities.

Who Are We?

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What company is Hart & Cooley?

Hart & Cooley is a manufacturer of residential and commercial grilles, registers, and diffusers (GRDs) for heating, ventilation, and air conditioning (HVAC) systems. Theyhave been in the business since 1901, and are known for their high-quality products, innovative designs

Is Hart & Cooley any good?

If high-quality, durable materials and user-friendliness are paramount, and you’re willing to pay a premium, Hart & Cooley can be a good choice.

Where is Hart & Cooley Headquarters?

Hart & Cooley headquarters is located at 4460 44th Street S.E., Suite F Grand Rapids, MI 49512, serving as its primary operational center.

How do I contact Hart & Cooley?

To reach Hart & Cooley, call at  +1-800-433-6341 for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.

What are Hart & Cooley Customer care Timings?

Hart & Cooley customer care operates 24/7, available every day of the week, ensuring assistance and support at any time, providing continuous service to address inquiries or issues.

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