J & E Hall is a well-established company with a rich history in refrigeration technology. They have been in Business of developing and manufacturing refrigeration equipment since the 1920s.
J & E Hall is recognized as one of the world’s foremost experts in refrigeration solutions. They are a one-stop shop for all your refrigeration needs, from design and manufacture to installation, maintenance, and ongoing support.
Here, we’ll share how to connect with J & E Hall customer service, what the J & E Hall warranty covers and excludes, and the company’s ratings based on customer reviews.
How do I contact J & E Hall customer service?
|J & E Hall Headquarters Address
|Questor House, 191 Hawley Rd,
Dartford DA1 1PU
|J & E Hall Google Maps
|J & E Hall Phone Number
|J & E Hall Website
|J & E Hall Email Address
|J & E Hall Customer Service Form
|J & E Hall Service Hours
|Monday – Sunday (24/7)
|J & E Hall Fax
|+ 44 (0)1322-394421
|J & E Hall Social Media
|Twitter , Facebook ,
LinkedIn , YouTube
If you have any inquiries or need assistance, these contact details should help you get in touch with J & E Hall’s customer service team.
What does J & E Hall warranty cover and not cover?
J & E Hall’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions.
But still, here are some general insights about what warranties does J & E Hall typically cover and exclude.
- Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
- Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
- Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.
- Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
- Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
- Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
- Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.
For more detailed information, visit the J & E Hall official website.
What are the ratings of J & E Hall according to customer reviews?
While J & E Hall has been very old in the refrigeration industry for over 125 years, the customer reviews paint a varied picture. Overall, their ratings are around 2.8 out of 5, indicating a blend of experiences.
Pros as per positive reviews
- Responsive and knowledgeable support team.
- Expertise and experience.
- Broad range of products and services.
- Global reach and network.
Cons observed as per negative reviews
- Pricing concerns.
- Repair issues.
- Communication and transparency.
- Service inconsistencies.
- Inconsistent quality control.
At last, whether J & E Hall is a good option for you depends on your priorities and budget. If you value experience, expertise, and a one-stop-shop approach, they might be a good fit. But still, you might face potentially higher costs and be sure to communicate your needs clearly to avoid misunderstandings.
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Frequently Asked Questions
Since the 1920s,J & E Hall, a refrigeration giant, designs, builds, installs, and maintains cooling solutions for industries like food, pharma, and energy. They offer a mix of manufacturing, repairs, and wholesale services with global reach.
J & E Hall has 125+ years of expertise and a global reach, but customer reviews are ot much clearer. They praise expertise but raise concerns about price and service inconsistencies. Consider them if expertise outweighs potential downsides, but compare options for a better fit.
J & E Hall headquarters is located at Questor House, 191 Hawley Rd, Dartford DA1 1PU, serving as its primary operational center.
To reach J & E Hall, call at +44(0)1322-394420 for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.
J & E Hall customer care operates 24/7, available every day of the week, ensuring assistance and support at any time, providing continuous service to address inquiries or issues.