TKS Industrial Company

TKS Industrial Company, established in 1981, is a North American subsidiary of Taikisha Ltd., a publicly traded company headquartered in Tokyo, Japan. They are a world leader in HVAC and paint finishing systems, specializing in large-scale industrial heating, ventilation, humidifying, and air conditioning (HVAC) systems for large buildings and industrial plants. TKS also provides turnkey paint finishing systems, including buildings, conveyors, process equipment, and automation.

TKS Industrial Contact Details, Warranty Coverage, Exclusions & Customer Reviews 

Here, we’ll share how to connect with TKS Industrial customer care, what the TKS Industrial warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I connect to TKS Industrial customer care?

TKS Industrial Headquarters901 Tower Drive, Suite 300 Troy, MI 48098
TKS Industrial Address
(Fabrication Shop)
1939 Refugee Rd. Columbus, OH 43207, U.S.A.
TKS Industrial Phone Number+1 (248) 786-5000
TKS Industrial Websitewww.tksindustrial.com
TKS Industrial Email Address[email protected][email protected]
TKS Industrial Customer Service FormVisit here
TKS Industrial T&C of SalesVisit here
TKS Industrial Service HoursMonday – Saturday 9:00 AM–6:00 PM
TKS Industrial Fax1 (248) 786-5001
TKS Industrial Company LinkedInVisit here
TKS Industrial Contact Details

What does TKS Industrial warranty cover & not?

TKS Industrial’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties does TKS Industrial typically cover and exclude

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

What are the ratings of TKS Industrial company according to customer reviews?

TKS Industrial has a positive customer rating of 4.0 out of 5, which is generally considered a good rating. It indicates that the majority of customers are satisfied with their experience and would recommend the company to others.

Pros as per positive reviews

  • Quality products and equipment
  • Customizable solutions.
  • Technical support and training.
  • Competitive pricing.

Cons observed as per negative reviews

  • Communication gaps.
  • Limited product options.
  • Long lead times and delays.
  • Limited warranty coverage.

Conclusion

TKS Industrial has a good reputation in the market,  but has room for improvement in streamlining communication, providing flexible customization options, and ensuring consistent support experiences. At last, whether TKS Industrial is the right choice for you depends on your specific needs, budget, and priorities.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Where is TKS Industrial located?

TKS Industrial is headquartered at 901 Tower Drive, Suite 300, Troy, MI 48098, positioning itself as a prominent presence in that location.

What services does TKS Industrial offer?

We specialize in designing, building, and installing paint booths, industrial ovens, and complete paint finishing systems for a variety of industries

How do I contact TKS Industrial?

You can contact TKS Industrial via phone at +1 (248) 786-5000 or email at [email protected], [email protected] or use their customer service form from their website.

What are TKS Industrial customer care service timings?

TKS Industrial’s customer care service operates from Monday to Saturday, available to assist customers between 9:00 AM and 6:00 PM on these specified days.

What industries does TKS Industrial serve?

They primarily serve automotive, aerospace, general manufacturing, and heavy truck industries.

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