Lennox International

Lennox International is a provider of climate control solutions for homes and businesses. They offer a wide range of heating, air conditioning, ventilation, and refrigeration (HVACR) products, as well as indoor air quality systems. 

Lennox Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Lennox was founded in 1895 and is headquartered in Richardson, Texas. The company has operations in North America, Asia, and Europe.

Here, we’ll share how to connect with Lennox customer service, what the Lennox warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Lennox customer service?

Lennox Headquarters Address2140 Lake Park Blvd. Richardson, TX 75080
Lennox Phone Number+1-800-953-6669, 972-497-5000
Lennox Websitewww.lennox.com
Lennox Email Address[email protected]
Lennox Customer Service FormVisit here
Lennox Service HoursMonday – Friday, 9 am – 7 pm (EST)
Lennox Social MediaInstagram , Facebook ,
LinkedIn , YouTube
Lennox customer care

If you have any inquiries or need assistance, these contact details should help you get in touch with Lennox International’s customer service team.

What does Lennox warranty cover and not cover?

Lennox’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties does Lennox typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Lennox official website.

What are the ratings of Lennox according to customer reviews?

Lennox received 3.8 out of 5 based on customer reviews is considered positive, and it indicates that the majority of customers have had a good experience with the company and its products.

Pros as per positive reviews

  • Powerful cooling.
  • Durability and Reliability.
  • Good Customer Service.
  • Quality Construction.

Cons observed as per negative reviews

  • Installation Complexity.
  • Higher Initial Costs.
  • Noisier Than Some Competitors.
  • Repair Costs.


Lennox International offers a lot to appreciate: high efficiency, reliability, powerful cooling, and good customer service. But still, they also come with some drawbacks, primarily the higher initial cost, potential noise issues, and the use of proprietary parts. At last, the decision of whether Lennox is the right choice for you depends on your priorities and budget. If you value long-term energy savings, reliable performance, and strong customer support, and are willing to pay a premium upfront, Lennox could be just fine. 

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Is Lennox any good?

Lennox has established itself as a reputable brand in the area of air conditioning. Families across the board have experienced firsthand the excellence that Lennox air conditioners bring to the table. 

What company is Lennox?

Lennox, founded in 1895, is a brand in climate control, offering energy-efficient heating, cooling, and air quality solutions for homes and buildings. From furnaces to fridges, they’ve been keeping folks comfortable for over a century!

Where is Lennox Headquarters?

Lennox headquarters is located at 2140 Lake Park Blvd. Richardson, TX 75080, serving as its primary operational center.

How do I contact Lennox?

To reach Lennox, dial +1-800-953-6669 for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.

What are Lennox Customer care Timings?

Lennox’s customer care operates from Monday to Friday, 9:00 AM to 7:00 PM (EST), offering support during these specified hours.

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