Panasonic is a major Japanese multinational electronics company headquartered in Kadoma, Osaka. Panasonic offers a vast range of consumer goods like TVs, home appliances, and audio equipment. They have a long history, dating back to 1918 when they were founded as Matsushita Electric Housewares Manufacturing Works.
Here, we’ll share how to get in touch with Panasonic, how to claim warranty from Panasonic, what types of repairs are covered and not covered under the Panasonic warranty, and the customer reviews’ ratings for Panasonic.
How do I get in touch with Panasonic?
If you’re based in the US and have questions about Panasonic Pro Displays, you can find their contact details here:
|1006, Kadoma, Kadoma City,
Osaka 571-8501, Japan.
|Panasonic Address (USA)
|9th Floor Two Riverfront Plaza,
Newark, NJ 07102-5490.
|Panasonic Phone Number
|Panasonic Email Address
|Panasonic Customer Service Form
|Panasonic Service Hours
|Monday – Sunday (24/7)
|Panasonic Live Chat
|Panasonic Social Media
|Instagram , Facebook ,
LinkedIn , YouTube
If you’re located outside of North America, refer to their international contact information from here.
How do I claim my warranty from Panasonic?
You can claim Panasonic Warranty in just 3 steps, follow these to claim warranty:
1.) Register and Learn
Register Your Product: Take benefit of Panasonic’s online portal! Register with your email for easy access to:
- Warranty dates and details
- Tracking your service requests
- Software updates and downloads
- And more!
Know Your Product: Find your product’s specific user manual with the model number on Panasonic’s dedicated page. This knowledge comes in handy!
2.) Choose Your Claim Method
Claim Methods: Panasonic offers different claim methods depending on your product’s warranty and service needs:
- Mail-in Service: Conveniently send your product for repairs.
- Carry-in Service: Visit an authorized service center directly.
- On-site Service: For specific products, get repairs done right where you are.
Expert Help Available: Each Panasonic product has a unique warranty period and claim method. Consulting experts like Warranty Valet can help navigate this if needed.
Find Your Service Center: Easily locate a Panasonic Authorized Service Center near you using their online tool.
3.) Get Support
- Customer Support: Each product group has its own dedicated team. reach out to them for your query!
- Contact Form for Quick Response: Clearly describe your issue, product details, and contact information on the contact form.
What types of repairs are covered & not under the Panasonic warranty?
What’s Covered vs. Not Covered
|Type of Repair
|Wear and tear (e.g., scratches, dents)
|Accidental damage (e.g., drops, spills)
|Yes (updates & bug fixes)
|User-caused data loss or corruption
|Yes (during repairs)
|Replacement due to normal wear and tear
|Yes (during warranty period)
|Repairs after warranty expires
|Yes (limited warranty)
|Damage from misuse or abuse
|Cleaning and Maintenance
|Routine upkeep (e.g., battery changes)
- Specific models and features may have varying warranty terms.
- Always refer to the product manual or contact Panasonic for precise details.
- Documentation like purchase receipt and warranty card are essential for claims.
What are the ratings of Panasonic according to customer reviews?
Customer reviews for Panasonic are generally favorable, with an average rating of 4.1 out of 5 stars especially praising their products’ durability and quality, with many reviewers mentioning their appliances lasting for years.
Pros as per positive reviews
- Product Quality and Durability.
- Value for Money.
- Brand Reputation and Reliability.
- Design Aesthetics.
Cons observed as per negative reviews
- Price Premium.
- Occasional Software Issues.
- Repair costs and parts availability.
- Limited After-Sales Support in Remote Areas.
Panasonic is a reliable and trustworthy brand with a fine reputation for quality and value. Even so, potential drawbacks like price points and regional limitations should be factored in when making purchase decisions. If you prioritize quality, durability, and a proven track record, Panasonic is a great choice. If budget or specific features are your primary concern, consider taking a look at other options within the market.
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Frequently Asked Questions
Panasonic, with over 60 years of expertise, is renowned for offering quality products, making it a trusted and reputable brand.
Panasonic’s headquarters resides in Kadoma, Osaka, Japan. The city boasts an estimated population of 119,069 in 63,029 households across 12.30 square kilometers.
Panasonic Corporation of North America, a prominent technology partner, is headquartered in Newark, NJ, serving businesses, government agencies, and consumers.
For Panasonic customer care, contact them at 888-245-6344. You can also reach out via email at [email protected] or fill out their customer service form available on their website.
Panasonic’s service operates 24/7, available every day of the week, ensuring assistance and support around the clock for any queries or concerns one may have.
Purchasing Panasonic products through an authorized Panasonic retailer or directly from Panasonic ensures an optimal customer experience, pre- and post-sale. So yes, one can buy directly from Panasonic.
Panasonic justifies its higher price by maintaining control over design, sourcing, manufacturing, and fabrication. This ensures the highest level of quality, reliability, and performance, leading to lower total cost of ownership and enhanced return on investment for users of Panasonic computer and tablet products.