KMC Controls

KMC Controls is an American manufacturer of building automation and IoT solutions. It was founded in 1969 and is headquartered in New Paris, Indiana. The company designs and manufactures a wide range of controls and sensors for HVAC, lighting, security, and other building systems.

KMC Controls Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with KMC Controls customer service, what the KMC Controls warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I connect to KMC Controls customer care?

If you have any inquiries or need assistance, these contact details should help you get in touch with KMC Controls’s customer service team

KMC Controls Headquarters AddressKMC Controls, Inc. 19476 Industrial Drive New Paris, IN 46553
KMC Controls Google MapsVisit here
KMC Controls Phone Number+1-877-444-5622 (Toll free),
KMC Controls
KMC Controls Email Address[email protected]
KMC Controls Customer Service FormVisit here
KMC Controls Service HoursMonday – Friday : 10:00 AM to 6:00 PM
KMC Controls Fax574-831-5252
KMC Controls Social MediaFacebookLinkedIn
KMC Controls contact details

For more details regarding KMC Controls, visit here.

What does KMC Controls warranty cover and not cover?

KMC Controls’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties does KMC Controls typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the KMC Controls official website.

What are the ratings of KMC Controls according to customer reviews?

KMC Controls generally receives positive customer reviews, with a rating around 4.6 out of 5. Many customers praise the durability and performance of KMC Controls products, especially their HVAC and building automation systems.

Pros as per positive reviews

  • Quality and reliable products.
  • Extensive product range.
  • Responsive and knowledgeable support team.
  • Minimal maintenance required.

Cons observed as per negative reviews

  • Not always beginner-friendly, especially for complex systems.
  • Documentation can be unclear or insufficient for some users..
  • Complexity and user interface.
  • Limited customization options for some product lines.


KMC Controls is a budget-friendly option for home appliances. Customers appreciate the affordability, durability, and wide product range.The positive sentiment towards KMC Controls prevails.But still, it’s always recommended to consider your specific needs and priorities when making a purchase or seeking their services

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

What company is KMC Controls?

Founded in 1969, KMC Controls (ex-Kreuter Mfg.) is a US company in building automation & HVAC controls, known for diverse, reliable products & strong customer support.

Are KMC Controls any good?

KMC’s praised for its open, scalable, and affordable building controls, integrating with existing systems for optimal comfort and efficiency.

Where is KMC Controls Headquarters?

KMC Controls headquarters is located at KMC Controls, Inc. 19476 Industrial Drive New Paris, IN 46553, serving as its primary operational center.

How do I contact KMC Controls?

To reach KMC Controls, dial +1-877-444-5622 (Toll free), or +1-574-831-5250 for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.

What are KMC Controls Customer care Timings?

KMC Controls’s customer care operates from Monday to Friday, 10:00 AM to 6:00 PM (EST), offering support during these specified hours.

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