Coleman Heating and Air Conditioning

  • [email protected]
  • Monday - Friday, 8:00am - 5:00pm
  • 180 N Lasalle St Suite 700 Chicago, Illinois 60601, US

Coleman Heating and Air Conditioning is a well-established brand in the heating, ventilation, and air conditioning (HVAC) industry. It’s owned by Johnson Controls, and they are known for their reliable and affordable products. Coleman offers a wide range of HVAC equipment, including air conditioners, heat pumps, furnaces, mini-split systems, thermostats, and dehumidifiers.

Coleman Heating and Air Conditioning Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with Coleman customer service, what the Coleman warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Coleman customer service?

Coleman Headquarters Address180 N Lasalle St  Suite 700  Chicago,
Illinois 60601, US
Coleman Phone Number+1-877-874-7378
Coleman Email Address[email protected]
Coleman Dealer LocatorVisit here
Coleman Service HoursMonday – Friday, 8:00am – 5:00pm
Coleman Social MediaLinkedInYouTube
Coleman contact details

If you have any inquiries or need assistance, these contact details should help you get in touch with Coleman’s customer service team.

What does Coleman warranty cover and not cover?

Coleman’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties Coleman typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Coleman official website.

What are the ratings of Coleman according to customer reviews?

Coleman’s average customer rating across different services falls around 2.4 out of 5 stars, which is slightly below average.

Pros as per positive reviews

  • Affordability.
  • Established brand
  • Wide range of outdoor product

Cons observed as per negative reviews

  • Quality inconsistency.
  • Customer service complaints.
  • Outdated technology.
  • Durability concerns.


Whether Coleman is a good option for you depends on your individual needs and priorities. If you’re looking for affordable, basic outdoor gear, Coleman might be a decent choice.  But still, if you’re looking for the latest features and updated technology or have high expectations for customer service, you may want to consider other brands.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

What company is Coleman?

Coleman Heating and Air Conditioning is an HVAC company, owned by Johnson Controls, that sells home heating and air conditioning units.

Is Coleman any good?

Whether Coleman is a good option for you depends on your individual needs and priorities. If you’re looking for affordable and basic outdoor gear, Coleman can be a good choice

Where is Coleman Headquarters?

Coleman headquarters is located at 180 N Lasalle St  Suite 700  Chicago, Illinois 60601, US, serving as its primary operational center.

How do I contact Coleman?

To reach Coleman, call at +1-877-874-7378 for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.

What are Coleman Customer care Timings?

Coleman’s customer care operates from Monday to Friday, 8:00 AM to 5:00 PM, offering support during these specified hours.

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