Jiangsu Shinco Technology Co., Ltd., a Chinese manufacturer of consumer electronic appliances. They primarily produce air conditioners, televisions, DVD players, GPS devices, and washing machines. The company was founded in 1980 and is headquartered in Changzhou, China.

Shinco Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with  Shinco customer service, what the Shinco warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Shinco customer service?

Shinco Headquarters AddressNo.59 West Dongdu Road, Luoyang, Wujin, Changzhou, Jiangsu, China
Shinco Address (USA)1625 John St, Fort Lee, NJ 07024, United States
Shinco Phone Number+1 201-856-8959
Shinco Global Contact Number0086-18015019636
Shinco ,
Shinco Email Address[email protected]
Shinco Customer Service FormVisit here
Shinco Service HoursMonday – Friday 9:00 AM–6:00 PM
Shinco Skypezht50136
Shinco WhatsApp+86-18068586979
Shinco customer care

If you have any inquiries or need assistance, these contact details should help you get in touch with Shinco’s customer service team.

What does Shinco warranty cover and not cover?

Shinco’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties does Shinco typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Shinco official website.

What are the ratings of Shinco according to customer reviews?

Shinco received 3.9 out of 5 based on customer reviews, which is considered positive, and it indicates that the majority of customers have had a good experience with the company and its products.

Pros as per positive reviews

  • Durable products.
  • Value for Money.
  • Wide range of products.
  • Decent customer service.

Cons observed as per negative reviews

  • Limited Brand Recognition.
  • Limited warranty.
  • Inconsistent quality control
  • Limited availability of replacement parts.


Jiangsu Shinco Technology Co., Ltd. is a budget-friendly option for home appliances. Customers appreciate the affordability, durability, and wide product range. But still, it’s important to be aware of the potential downsides, such as lower quality compared to premium brands, limited availability of replacement parts, and inconsistent quality control. If you’re looking for the most high-end features or the longest warranty, you may want to consider another brand. But if you’re on a budget and need reliable appliances, Shinco could be a good option.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Is Shinco any good?

Deciding if Shinco is suitable depends on factors like budget and priorities. Pros include affordability and a variety of products, but cons include lower quality. Consider specific product reviews and alternatives to make an informed decision based on your needs.

What company is Shinco?

Shinco is a Chinese manufacturer, Jiangsu Shinco Technology Co., Ltd., specializing in consumer electronic appliances. Their product range encompasses air conditioners/heat pumps, TVs, DVD-Players, GPS devices, and washing machines, reflecting their diverse presence in the consumer electronics market.

Where is Shinco Headquarters?

Shinco ‘s headquarters reside at No.59 West Dongdu Road, Luoyang, Wujin, Changzhou, Jiangsu, China, serving as the central hub for their global operations and technological advancements across various industries.

Where is Shinco Head office in the USA?

Shinco headquarters is located at 1625 John St, Fort Lee, NJ 07024, United States, serving as its primary operational center in the USA.

How do I contact Shinco?

To reach Shinco, dial 0086-18015019636 (global), or +1 201-856-8959 (USA) for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.

What are Shinco Customer care Timings?

Shinco’s customer care operates from Monday to Friday, 9:00 AM to 6:00 PM (EST), offering support during these specified hours.

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