• [email protected]
  • Jose Celestino Mutis 4, 2I 28703 San Sebastián de los Reyes, Madrid - Spain

Founded in 1984, Sanhua is one of the world’s largest manufacturers of reversing valves for air conditioning and components for the HVAC and Refrigeration industries. They have a strong presence in several areas, including HVAC & Refrigeration, Micro-Channel, & Home Appliance.

Sanhua Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with  Sanhua customer service, what the Sanhua warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Sanhua customer service?

If you have any inquiries or need assistance, these contact details should help you get in touch with Sanhua’s customer service team.

Sanhua Headquarters AddressJose Celestino Mutis 4, 2I 28703 SanSebastián
de los Reyes, Madrid – Spain
Sanhua Address (USA)252 Fallbrook Dr., Bldg. 2,
Ste. 400 Houston 77038
Sanhua Phone Number+34 916 543 000
Sanhua Contact Number (USA)+1-281-882-8000
Sanhua ,
Sanhua Email Address[email protected]
Sanhua Customer Service FormVisit here
Sanhua Fax+34 911 230 308
Sanhua Social MediaTwitter , Facebook
Sanhua contact details

If you’re outside the United States and need to get in touch, visit there regional contact details from here

What does Sanhua warranty cover and not cover?

Sanhua’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties does Sanhua typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Sanhua official website.

What are the ratings of Sanhua according to customer reviews?

Sanhua received 3.8 out of 5 based on customer reviews, which is considered positive, and it indicates that the majority of customers have had a good experience with the company and its products.

Pros as per positive reviews

  • Specific product features or services that receive high praise.
  • Focus on energy efficiency.
  • Sustainability focus.

Cons observed as per negative reviews

  • Frequent complaints about specific issues or shortcomings.
  • Poor customer service experiences.
  • High prices or lack of value for money.


Sanhua is a reputable brand for HVAC & Refrigeration, Micro-Channel, & Home Appliances. Customers appreciated them. But still, it’s important to be aware of the potential downsides, such as lower quality compared to premium brands, high prices or lack of value for money, and inconsistent quality control. If you’re looking for the end features or the longest warranty, you may want to consider another brand. But if you’re on a budget and need reliable appliances, Sanhua could be a good option.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

What company is Sanhua?

Sanhua, a global leader (HVAC & refrigeration, home appliances, autos), crafts control parts & components, keeping things cool & comfy worldwide.

Is Sanhua any good?

Reviews praise Sanhua’s quality & durability, but some note price & occasional service issues. Weigh pros & cons for your needs.

Where is Sanhua Headquarters?

Mitsubishi Electric’s headquarters reside at Jose Celestino Mutis 4, 2I 28703 San Sebastián de los Reyes, Madrid – Spain, serving as the central hub for their global operations and technological advancements across various industries.

Where is the Sanhua Head office in the USA?

Sanhua headquarters is located at 252 Fallbrook Dr., Bldg. 2, Ste. 400 Houston 77038, serving as its primary operational center in the USA.

How do I contact Sanhua?

To reach Sanhua, dial +1-281-882-8000 (USA), +34 916 543 000 (Global) for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.

 What warranty or guarantee does Sanhua offer?

The warranty length for their products may vary depending on the specific item and region. Check the product documentation or contact Sanhua customer service for details.

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all Complaints

©2024 All Rights Reserved.

Call Now +1-855-400-5201