Electronic Temperature Instruments LTD.

Electronic Temperature Instruments Ltd. (ETI) is a British manufacturer of digital thermometers and temperature measuring probes. ETI was founded in 1983 by Miriam and Peter Webb. They are the UK’s largest manufacturer of digital thermometers and have a wide range of products for food safety, HVAC, construction, and more.

Electronic Temperature Instruments Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with Electronic Temperature Instruments customer service, what the Electronic Temperature Instruments warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Electronic Temperature Instruments customer service?

Electronic Temperature Instruments Headquarters AddressEasting Close, Worthing, West Sussex
BN14 8HQ, United Kingdom
Electronic Temperature Instruments
Phone Number
+44 (0)1903 202151
Electronic Temperature Instruments
Electronic Temperature Instruments
Email Address
Electronic Temperature Instruments
Customer Service Form
Visit here
Electronic Temperature Instruments
Service Hours
Monday – Friday, 9:00 AM–5:00 PM
Electronic Temperature Instruments
Social Media
Twitter , Instagram , Facebook ,
LinkedIn , YouTube
ETI Contact Details

If you have any inquiries or need assistance, these contact details should help you get in touch with the Electronic Temperature Instruments’s customer service team.

What does the Electronic Temperature Instruments warranty cover and not cover?

Electronic Temperature Instruments’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties Electronic Temperature Instruments typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Electronic Temperature Instruments official website.

What are the ratings of Electronic Temperature Instruments according to customer reviews?

Electronic Temperature Instruments (ETI) has an average rating of 4.2 out of 5 stars. This suggests a generally positive customer experience, but let’s take a look into the pros and cons to get a clearer picture.

Pros as per positive reviews

  • Unmatched Accuracy and Reliability.
  • Built to Last.
  • Build Quality and Durability.
  • Technology Advancement.

Cons observed as per negative reviews

  • Premium Price Tag.
  • Limited Functionality for Basic Models.
  • Initial Learning Curve.
  • Feature Focus Varies.


In conclusion, Electronic Temperature Instruments (ETI) is fine choice for Professionals in industries demanding high accuracy and reliability, users who prioritize advancement features and durability. For casual users or those needing basic functionality, a less expensive option might suffice. 

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What company is Electronic Temperature Instruments?

Electronic Temperature Instruments (ETI) is a British manufacturer and distributor of digital thermometers and portable test and measurement instrumentation. They are known for their precise and dependable instruments, trusted by professionals in various fields.

Are Electronic Temperature Instruments any good?

Yes, ETI instruments are good, but it depends on your needs. They’re accurate, reliable, and advanced, ideal for professionals, but pricier. For basic use, a cheaper option might do.

Where is Electronic Temperature Instruments Headquarters?

Electronic Temperature Instruments headquarters is located at Easting Close, Worthing, West Sussex BN14 8HQ, United Kingdom, serving as its primary operational center.

How do I contact Electronic Temperature Instruments?

To reach Electronic Temperature Instruments, call at +44 (0)1903 202151 for general queries. For email, contact sales@etiltd.com. You can also access their customer service form by visiting their website.

What are Electronic Temperature Instruments Customer care Timings?

Electronic Temperature Instrument’s customer care operates from Monday to Friday, 9:00 AM to 5:00 PM, offering support during these specified hours.

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