• [email protected]
  • Monday - Sunday (24/7)
  • 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328

Ruud has been in business since the late 1800s, and is a well-known brand in the water heating industry, offering a wide range of products for both residential and commercial needs. In the early years, Ruud focused on the development of automatic water heaters. In 1929, the company introduced the first commercially successful gas-fired water heater, and in 1936, Ruud introduced the first electric water heater. These innovations helped to make hot water more accessible and affordable for millions of Americans.

Ruud Warranty Claim, Warranty Registration, Contact Details & Customer Reviews

Here, we’ll share the contact details of Ruud, key factors for filing a warranty claim, warranty coverage, registration, filing a warranty claim, and customer ratings for Ruud.

What are the contact details of Ruud?

Ruud offers various contact options for communication and support. Below is a detailed breakdown of their contact details:

Ruud Office Address1100 Abernathy Road, Suite 1700 Atlanta, GA 30328
Ruud Phone Number(770) 351-3000
Ruud Email Address[email protected]
Ruud Customer Service FormVisit here
Ruud Service HoursMonday – Sunday (24/7)
Ruud Social MediaFacebook , YouTube , Twitter , Instagram
Ruud Mobile AppsiOS , Android
Ruud contact details

What are the key factors to consider when filing a warranty claim for a Ruud product? 

When filing a Ruud warranty claim, consider these factors for successful claim:

Warranty Coverage

Ruud offers a limited warranty on all of its water heaters and HVAC systems. The specific warranty period varies depending on the type of product and the location of installation. Here’s an overview:

Water Heaters

Tank Water Heaters:

  • Single-family dwelling: 8 years for the tank and component parts.
  • Non-single-family dwelling: 1 year for the tank and component parts.

Tankless Water Heaters:

  • All installations: 10 years for the heat exchanger and 5 years for all other parts.

HVAC Systems

  • Gas furnaces: 10 years for the heat exchanger, 5 years for all other parts.
  • Electric furnaces: 10 years for the heating elements, 5 years for all other parts.
  • Air conditioners: 10 years for the compressor, 5 years for all other parts.
  • Heat pumps: 10 years for the compressor, 5 years for all other parts.

Additional Coverage

Ruud also offers several extended warranty programs under its Protection Plus program. These programs can extend the warranty coverage for Ruud equipment for an additional period of time.

Warranty Registration

To activate Ruud warranty, you must register your product within 60 days of installation. You can register your product online, by mail, or by phone.

Warranty Exclusions

The Ruud warranty does not cover damage caused by:

  • Improper installation or maintenance
  • Misuse or abuse
  • Normal wear and tear
  • Acts of God

How to File a Warranty Claim?

If you need to file a warranty claim, you can do so online, by mail, or by phone. You will need to provide your product information, proof of purchase, and a description of the problem.

What are the ratings of Ruud according to customer reviews?

Based on customer reviews, Ruud receives an average rating of 4.4 out of 5 stars. This indicates a strong level of customer satisfaction with the brand’s products and services.

Pros as per positive reviews

  • Long warranty.
  • Wide range of models.
  • Smart features.
  • Durable construction.

Cons observed as per negative reviews

  • Higher initial cost.
  • Limited availability in some areas.
  • Tankless models require more maintenance.


Ruud is a trusted name in the water heating and HVAC industry. The long warranty and wide range of models to choose from make them a competitive choice in the market. However, the higher initial cost and limited availability in some areas may deter some buyers. At last, the best water heater for you will depend on your individual needs and budget. If you’re looking for a new water heater or HVAC system, Ruud is a great option to consider.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Who owns Ruud HVAC?

Ruud HVAC is manufactured by Rheem, owned by The Paloma Group, producing HVAC systems, water heaters, pool heaters, and commercial refrigeration under Rheem’s umbrella.

What does the Ruud warranty cover?

The Ruud warranty covers the replacement of defective parts and the tank in case of leaks. It does not cover labor costs, normal wear and tear, or damage caused by improper installation or use.

Is Ruud a good HVAC system?

Ruud HVAC, under Rheem’s ownership, offers reliable and reasonably priced systems, making it a favorable choice for residential cooling needs.

How do I file a Ruud warranty claim?

To file a warranty claim, you can contact Ruud customer service at (770) 351-3000 or by visiting the Ruud website:

 Where is Ruud’s corporate office located?

Ruud’s corporate office is situated at 1100 Abernathy Road, Suite 1700, Atlanta, GA 30328, providing a physical location for their operations in Atlanta, Georgia.

How can I contact Ruud?

To contact Ruud, email at [email protected] or dial (770) 351-3000 for direct communication regarding their services and products.

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