Viega is a German manufacturer of plumbing and heating systems. The company was founded in 1899 in Attendorn, Germany. Viega is a family-owned company and is one of the world’s leading manufacturers of plumbing and heating systems. The company’s products are available in more than 70 countries.
Here, we’ll share how to contact Viega Tech Support, how to claim Viega warranty, what the Viega warranty covers and doesn’t cover, and the customer review ratings for Viega.
How to contact Viega Tech Support?
Viega Tech Support can be reached in a variety of ways, depending on your location and needs.
Viega Headquarter Address | 585 Interlocken Blvd. Broomfield, CO 80021 |
Viega Customer Service Phone Number | 800-976-9819 |
Viega Tech Support Phone Number | (866) 838-8714 |
Viega Official Website | www.viega.us/en/homepage.html |
Viega Email Address | customerservice@viega.us, techsupport@viega.us |
Viega Customer Service Form | Visit here |
Viega Service Hours | Monday – Friday 9:00 AM–6:00 PM |
Viega Live Chat | Visit here(At the bottom of page) |
Viega Social Media | Instagram , Facebook , LinkedIn , YouTube , TikTok |
How to claim Viega warranty?
To make a warranty claim, you must contact Viega customer service and provide proof of purchase. You will also need to provide a description of the problem you are experiencing. Once Viega has received your information, they will determine whether your claim is covered under the warranty. If your claim is covered, Viega will repair or replace the defective product.
Viega also offers a number of other extended warranties on its products. These extended warranties can be purchased from Viega or from authorized Viega dealers.
Here are some details about Viega’s warranties:
- Viega warranties are non-transferable. This means that the warranty is only valid for the original purchaser of the product.
- Viega warranties do not cover damage caused by misuse, abuse, or neglect.
- Viega warranties do not cover damage caused by natural disasters.
- Viega warranties do not cover labor costs associated with the repair or replacement of a defective product.
What does the Viega warranty cover and what does it not cover?
Here are some of the things that are covered by the Viega warranty:
Defects in materials and workmanship
- Leaks
- Breaks
- Failures
The Viega warranty does not cover the following:
- Damage caused by misuse or abuse.
- Damage caused by normal wear and tear.
- Damage caused by improper installation.
- Damage caused by acts of God.
If you are unsure whether your problem is covered by the Viega warranty, you can contact their customer service for more information.
What are the ratings of Viega according to customer reviews?
Viega received blend reviews from customers, with an average rating of 3.0 out of 5.0. While some customers praise the company’s fine quality products and good customer service, others express dissatisfaction with product reliability and durability.
Pros as per positive reviews
- Ease of installation.
- Wide range of products.
- Good customer service.
Cons observed as per negative reviews
- Expensive
- Limited warranty.
- Some products may leak.
- Limited availability.
Conclusion
Viega is a well-established family-owned company with a long history of providing high-quality plumbing and heating systems. They offer a wide range of products, easy installation, and good customer service. Even so, some customers report issues with product reliability and limited warranty coverage. At last, the decision of whether or not to use Viega products will depend on your individual needs and priorities. Consider your budget, desired features, and warranty coverage before making your decision.
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Frequently Asked Questions
Viega, a family-owned global manufacturer, specializes in Plumbing and HVAC solutions, offering PEX for radiant heating, plumbing systems, and an array of metal pipes and fittings.
Founded in Germany in 1899 by Franz-Anselm Viegener with a brass beer tap, Viega expanded to produce home plumbing products by 1901, becoming a global authority in press technology.
Yes, Viega is considered a trusted brand in the plumbing industry. With a history of innovation and quality products, it has earned a strong reputation among professionals and customers alike.
Viega’s headquarters is situated at 585 Interlocken Blvd, Broomfield, CO 80021. It serves as their central operational hub.
To reach Viega, you can contact their customer service at 800-976-9819, tech support at (866) 838-8714, or email at customerservice@viega.us for general queries and techsupport@viega.us for technical assistance. Else, use their online customer service form on their website.
Viega’s working hours are from Monday to Friday, spanning 9:00 AM to 6:00 PM, offering assistance and service during these specified times.
Do you still handle a Viega 21207 clip driver? If so, where can I get one? The one company I contacted indicated that they no longer carry it.