Comfort Systems USA

Comfort Systems USA is one of the building and service providers for mechanical, electrical, and plumbing (MEP) building systems in the United States. They operate through a network of more than 45 independent operating companies in over 170 locations across the country.

Comfort Systems USA Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Comfort Systems offers services like design, installation, and maintenance of HVAC systems, Plumbing and piping services, Electrical work & many more.

Here, we’ll share how to connect with Comfort Systems customer service, what the Comfort Systems warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Comfort Systems USA customer service?

Comfort Systems Headquarters Address675 Bering Dr. Suite 400 Houston,
TX 77057
Comfort Systems Phone Number+1-713-830-9600
Comfort Systems Website
Comfort Systems Email
Comfort Systems Customer Service FormVisit here
Comfort Systems Service HoursMonday – Sunday (24/7)
Comfort Systems Social MediaFacebook , LinkedIn
Comfort Systems USA contact details

If you have any inquiries or need assistance, these contact details should help you get in touch with Comfort Systems’s customer service team.

What does Comfort Systems USA warranty cover and not cover?

Comfort Systems’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties Comfort Systems typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Comfort Systems official website.

What are the ratings of Comfort Systems USA according to customer reviews?

Comfort Systems USA holds an average rating of 3.9 out of 5 based on customer reviews.  While many customers praise their technical expertise, prompt service, and 24/7 availability, some express concerns about communication issues, inconsistent pricing, and occasional scheduling complications.

Pros as per positive reviews

  • National presence and technical expertise.
  • 24/7 customer care.
  • Positive testimonials.
  • Focus on customer satisfaction.

Cons observed as per negative reviews

  • Communication Issues.
  • Inconsistent Pricing.
  • Scheduling Complications.
  • Varying Local Experiences.


Whether Comfort Systems USA is a good option for you depends on your priorities. If technical expertise and 24/7 service are paramount, they present a strong choice. But stil, if clear communication, predictable pricing, and strict scheduling are critical, you might want to watch out for other options. At last, the choice depends on your specific needs, priorities, and budget.

Who Are We?

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What company is Comfort Systems USA?

Comfort Systems USA is a major US building & service provider for heating, ventilation, plumbing & electrical systems. They design, install, and maintain complex systems for buildings like hospitals, schools, and factories.

Are Comfort Systems any good?

Comfort Systems presents a decent option; for HVAC and MEP needs, particularly for larger projects or those requiring national coverage.. If you prioritize technical proficiency and 24/7 support, they might be considered as “good”.

Where is Comfort Systems Headquarters?

Comfort Systems headquarters is located at 675 Bering Dr. Suite 400 Houston, TX 77057, serving as its primary operational center.

How do I contact Comfort Systems?

To reach Comfort Systems, call at +1-713-830-9600 for general queries. For email, contact You can also access their customer service form by visiting their website.

What are Comfort Systems Customer Care Timings?

Comfort Systems USA’s customer care is available 24/7, Monday through Sunday. This means that you can always reach a representative to help you with your needs, no matter what time of day or night it is.

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Melanie Oblender, MD
Melanie Oblender, MD
5 years ago

As of Oct. I am cancelling my contract with you. Your customer support is non-existent , your response to my request for plumbing service was poor and I do not need your services.

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