ASI Controls

ASI Controls is a private American company founded in 1986 in San Ramon, California. They specialize in building automation and control systems, particularly in the Heating, Ventilating, and Air Conditioning (HVAC) and light industrial markets.

ASI Controls Warranty Exclusions, Coverage, Customer Reviews & Contact Details

They manufacture Direct Digital Controls (DDC) systems, which use microprocessors to control and monitor building systems like HVAC, lighting, and security.

Here, we’ll share how to connect with ASI Controls customer service, what the ASI Controls warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact ASI Controls customer service?

ASI Controls Headquarters Address5111 Johnson Drive Pleasanton,
CA 94588 United States
ASI Controls Head office
(China)
East Section 3F, Tianxiang Building, No. 1068, Mao Tai, Rd, Shanghai, 200336 P.R.C.
ASI Controls Phone Number+1-925-866-8808
ASI Controls Websitewww.asicontrols.com
ASI Controls Email Addressinfo@asicontrols.com
ASI Controls Customer Service FormVisit here
ASI Controls Service HoursMonday – Friday, 7 AM–4 PM (Pacific)
ASI Controls Social MediaTwitter , Facebook ,
LinkedIn , YouTube
ASI Controls contact details

If you have any inquiries or need assistance, these contact details should help you get in touch with ASI Controls’s customer service team.

What does ASI Controls warranty cover and not cover?

ASI Controls’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties ASI Controls typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the ASI Controls official website.

What are the ratings of ASI Controls according to customer reviews?

ASI Controls, known for their building automation and control systems, receives averaging around 3.2 out of 5 stars based on customer reviews.

Pros as per positive reviews

  • Ease of configuration.
  • Five-year warranty.
  • Backwards compatibility.
  • Technical support.

Cons observed as per negative reviews

  • Software limitations.
  • Limited product range.
  • High Price.
  • Availability.

Conclusion

Whether ASI Controls is a good option for you depends on your specific needs and priorities. If you prioritize durability, ease of use, and strong technical support for a basic building automation system, ASI Controls can be a good choice. Even so, if you require advanced features, extensive customization, or budget-friendly solutions, you might want to consider other options.

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What company is ASI Controls?

ASI Controls builds reliable building automation systems for HVAC & light industry, known for user-friendly controls & long lifespans, but with a smaller product range than some competitors

Are ASI Controls any good?

ASI Controls is a good option for one depending on his/her specific needs and priorities. If one values reliability, user-friendliness, and a strong warranty, ASI Controls could be a good fit

What does ASI Controls sell?

ASI Controls builds reliable building automation systems for HVAC & light industry, known for user-friendly controls & long lifespans, but with a smaller product range than some competitors

Where is ASI Controls Headquarters?

ASI Controls headquarters reside at 5111 Johnson Drive Pleasanton, CA 94588 United States, serving as the central hub for their global operations and technological advancements across various industries.

Where is ASI Controls Head office in China?

ASI Controls headquarters is located at East Section 3F, Tianxiang Building, No. 1068, Mao Tai, Rd, Shanghai, 200336 P.R.C. China, serving as its primary operational center in China.

How do I contact ASI Controls?

To reach ASI Controls, call at +1-925-866-8808 for general queries. For email, contact info@asicontrols.com. You can also access their customer service form by visiting their website.

What are ASI Controls Customer care Timings?

ASI Controls’s customer care operates from Monday to Friday, 7:00 AM to 4:00 PM (Pacific), offering support during these specified hours.

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