Heil Heating & Cooling is a brand of residential and commercial heating, cooling and air quality products(since 1929). They offer a wide variety of products, including air conditioners, furnaces, heat pumps, geothermal systems, packaged products, oil furnaces, and air purifiers. 

Heil HVAC Registration, Warranty Coverage, Reviews & Contact details

Heil is a subsidiary of International Comfort Products, a leading global provider of heating, ventilation, and air conditioning (HVAC) products and systems. ICP is headquartered in Indianapolis, Indiana, and has manufacturing facilities in the United States, Mexico, and China. 

Heil products are sold through a network of independent heating and cooling contractors throughout the United States.

Here, we’ll share how to contact Heil customer support, details about Heil warranties, coverage periods, benefits of registration, and installation requirements. Additionally, we’ll outline the pros and cons of Heil Heating & Cooling based on customer reviews.

How to contact Heil customer support?

If you find yourself in need of reaching out to Heil customer support, there are several ways for you to contact them:.

Heil Websitewww.heil-hvac.com/en/us/
Heil Email Address[email protected]
Heil Customer Service FormVisit here
Heil Service HoursMonday – Friday 7:30 AM–4:30 PM
Heil DealersVisit here
Heil FacebookVisit here
Heil customer support

What are Heil warranties, coverage periods, benefits of registration, and installation requirements?

No Hassle Replacement™ Limited Warranty

  • Applies to premium Heil® products.
  • Provides a replacement unit if a major component fails during the coverage period.
  • Coverage period varies depending on the product tier:
    • 10 Years: Top-of-the-line products
    • 5 Years: Mid-tier products
    • 1 or 3 Years: Standard-level products
    • Entry-level products do not qualify.

Standard Limited Warranty

  • Covers all functional parts of Heil® air conditioners, heat pumps, and furnaces.
  • Most units have a 10-year parts limited warranty.
  • Some key components, like heat exchangers, may have a longer warranty.
  • See product descriptions, warranty certificates, or consult your dealer for details.


  • Register your product online within 90 days of purchase to receive the full 10-year parts limited warranty.
  • Registering online extends the standard warranty by one year.
  • Registration allows you to receive important warranty updates, priority service, and product updates.

Additional Terms

  • Split system units must be matched with a Heil® indoor coil or fan coil.
  • Written authorization is required before replacing any unit to ensure proper installation and prevent abuse-related failures.
  • Installation labor charges may apply.

Benefits of Heil Warranties

  • Extended coverage: The No Hassle Replacement™ warranty and standard warranty offer extensive coverage for parts and components.
  • Priority service: Registered users may receive priority service for repairs and maintenance.
  • Product updates: Stay informed about specific products with updates from Heil®.

Contact a local Heil® dealer for more information about warranties and registration.

What are the pros & cons of Heil Heating & Cooling according to customer reviews?

Based on customer reviews, the pros of Heil Heating & Cooling include efficient performance and value, while cons might involve occasional maintenance issues and limited dealer availability.

Pros as per positive reviews

  • Reputation and Reliability.
  • Multiple Product Lines.
  • Quiet operation.
  • Strong warranty.

Cons observed as per negative reviews

  • Limited availability.
  • Parts shortage.
  • Rebates and Incentives.
  • Maintenance and Repair Costs.


In conclusion, Heil HVAC offers a range of products & warranties to different product tiers, providing a fine deal with extensive coverage. At last, the decision to choose Heil depends on your specific needs, budget, and priorities. By thoroughly researching and comparing Heil with other brands, you can make an informed choice and ensure you choose the perfect heating and cooling solution for your home comfort needs.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Is Heil a good brand?

Heil earns acclaim as a fine brand for AC performance and value, boasting high efficiency ratings that impress customers, as confirmed by reviews.

Who owns Heil HVAC?

Heil HVAC, founded in 1929, partnered with Sears in 1957 and was acquired by Carrier in 1999. Today, United Technologies Corp owns Heil, offering HVAC solutions for both residential and commercial use.

What are Heil’s service hours?

Heil’s service hours are Monday to Friday, from 7:30 AM to 4:30 PM.

How long is the warranty on a Heil air conditioner?

Most Heil air conditioners come with a 10-year parts limited warranty, with certain components like heat exchangers possibly carrying even longer limited warranties; verify specifics in product descriptions, Warranty Certificates, or consult dealers.

What is Heil’s customer service email?

Contact Heil via email at [email protected] for inquiries or support.

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William V. Kliss
William V. Kliss
3 years ago

replace induser motor on 5 year old heil furance
for the 3 third time, why does this continure to happen.
The first one after new purchase only lasted one year.

Ray Roman
Ray Roman
3 years ago

Hi, i have a Heil AC and would like to service it perhaps add more free-ons

Pat Davis
Pat Davis
5 years ago

You telephone does not identify a company name and only states to select text me for a service provider in my area. Your Web Site should allow customers to confirm if a registration was performed for the 10-years promised by the vendor/provider. Waiting over 6-weeks since install and multiple calls to the vendor – they keep confirming will send proof registration was done 6-weeks ago -but nothing received. They initially promised during the sale we would receive a certificate of registration/warranty. Your site is not friendly and should not force customers and potential customers to jump hoops.

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