• [email protected]
  • Monday - Saturday 9:00 AM–6:30 PM (IST)
  • Ken Lifestyles Pvt. Ltd. Plot No 254, Ground Floor, Udyog Vihar Phase IV, Gurugram -122015, Haryana, India

Kenstar is an Indian brand of home appliances, known for its air coolers, food preparation appliances, cooking solutions, water heaters, room heaters, fabric care products, and washing machines. Kenstar products come in a variety of sizes and styles, from personal coolers to large desert coolers.

Kenstar Warranty Exclusions, Coverage, Customer Reviews & Contact Details

Here, we’ll share how to connect with Kenstar customer service, what the Kenstar warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact Kenstar customer service?

Kenstar Headquarters AddressKen Lifestyles Pvt. Ltd. Plot No 254, Ground Floor, Udyog Vihar Phase IV, Gurugram -122015, Haryana, India
Kenstar Google Maps AddressVisit here
Kenstar Phone Number+91-172-512-9900,
Kenstar Website
Kenstar Email Address[email protected]
Kenstar Customer Service FormVisit here
Kenstar Service HoursMonday – Saturday
9:00 AM–6:30 PM (IST)
Kenstar Whats App+91-966-770-0943
Kenstar Social MediaTwitter , Instagram , Facebook , YouTube
Kenstar customer service

If you have any inquiries or need assistance, these contact details should help you get in touch with Kenstar’s customer service team.

What does Kenstar warranty cover and not cover?

Kenstar’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties does Kenstar typically cover and exclude.

Typical Coverage

  • Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
  • Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
  • Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

  • Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
  • Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
  • Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
  • Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the Kenstar official website.

What are the ratings of Kenstar according to customer reviews?

Based on customer reviews, 3.4 out of 5 is a pretty accurate overall rating for Kenstar appliances. This suggests a blend of experiences, with some customers finding their products satisfactory and others encountering issues.

Pros as per positive reviews

  • Value for money.
  • Effective cooling.
  • Variety of options.
  • Ease of cleaning.

Cons observed as per negative reviews

  • Inconsistent performance across products
  • Short lifespan.
  • Limited after-sales support.
  • Long wait times reaching customer service.
  • Durability concerns.


Kenstar occupies an interesting space in the Indian appliance market. While their air coolers shine brightly with consistent praise for effectiveness and value. The decision to choose Kenstar depends on your individual needs and priorities. If you prioritize affordability and are looking for a basic, functional appliance, particularly an air cooler, Kenstar could be a viable option. Even so, if durability, consistent quality, and reliable after-sales support are paramount, you might want to consider other brands.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

What company is Kenstar?

Kenstar is an Indian brand of home appliances, established in 1995. They are a leading manufacturer of air coolers in India and export their products to over 25 countries.

Is Kenstar any good?

Kenstar is considered a good brand for stylish and efficient air coolers. They are known for their cooling power and attractive designs. 

Where is Kenstar Headquarters?

Kenstar headquarters is located at Ken Lifestyles Pvt. Ltd. Plot No 254, Ground Floor, Udyog Vihar Phase IV, Gurugram -122015, Haryana, India, serving as its primary operational center.

How do I contact Kenstar?

To reach Kenstar, dial +91-1725129900 toll free number, or 1860-258-2580  for general queries. For email, contact [email protected]. You can also access their customer service form by visiting their website.

What are Kenstar Customer care Timings?

Kenstar’s customer care operates from Monday to Friday, 9:00 AM to 6:30 PM (IST), offering support during these specified hours.

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all Complaints

©2024 All Rights Reserved.

Call Now +1-855-400-5201