Glen Dimplex is a Irish-based company that manufactures and sells a wide variety of consumer electrical goods. They’re best known for their heating and cooling products, but they also make kitchen appliances, air conditioners, and more.
Here, we’ll share how to connect with Glen Dimplex customer service, what the Glen Dimplex warranty covers and excludes, and the company’s ratings based on customer reviews.
How do I contact Glen Dimplex customer service?
|Glen Dimplex Headquarters
|Old Airport Road, Cloughran, Dublin,
K67 VE08, Ireland
|Glen Dimplex Phone Number
|Glen Dimplex Website
|Glen Dimplex Email Address
|[email protected], [email protected]
|Glen Dimplex Customer
|Glen Dimplex Service Hours
|Monday – Friday, 9:00 AM–8:00 PM,
Sat 8:30 AM-2:00 PM
|Glen Dimplex Social Media
|Twitter , LinkedIn
If you have any inquiries or need assistance, these contact details should help you get in touch with Glen Dimplex’s customer service team.
What does Glen Dimplex warranty cover and not cover?
Glen Dimplex’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions.
But still, here are some general insights about what warranties Glen Dimplex typically cover and exclude.
- Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
- Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
- Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.
- Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
- Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
- Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
- Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.
For more detailed information, visit the Glen Dimplex official website.
What are the ratings of Glen Dimplex according to customer reviews?
Glen Dimplex received 2.9 out of 5 stars based on customer reviews, this falls slightly below the middle ground, indicating an average or slightly above average experience. It suggests there are both positive and negative aspects to consider.
Pros as per positive reviews
- Wide range of products.
- Global presence and support.
- Energy efficiency
Cons observed as per negative reviews
- Higher price point compared to some competitors.
- Potential for repair costs.
- Customer service inconsistencies.
- Limited warranty coverage.
Whether Glen Dimplex is a good option for you depends on your priorities and needs. If you value quality, durability, and advanced features, and are willing to pay a premium, Glen Dimplex could be a worthwhile option. But still, if budget & warranty are a major concern, or you prefer simpler products with readily available support, consider opting other brands.
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Frequently Asked Questions
Glen Dimplex is a large, Irish-based company that manufactures and sells a wide variety of consumer electrical goods. They’re best known for their heating and cooling products, but they also make kitchen appliances, air conditioners, and more.
Glen Dimplex offers a diverse selection of heating, cooling, and kitchen appliances, catering to various needs and budgets.
Glen Dimplex headquarters is located at Old Airport Road, Cloughran, Dublin, K67 VE08, Ireland, serving as its primary operational center.
To reach Glen Dimplex, call at +353-1691-7111, 0800-110-5728 for general queries. For email, contact [email protected], [email protected]. You can also access their customer service form by visiting their website.
Glen Dimplex’s customer care operates from Monday to Friday, between 9:00 AM and 8:00 PM. Additionally, they’re available on Saturdays from 8:30 AM to 2:00 PM, offering assistance during these specified hours.