De Dietrich Remeha is one of Europe’s largest manufacturers and distributors of domestic and commercial water and space heating systems. Headquartered in Apeldoorn in the Netherlands, it was founded in July 2004 after a merger between the Dutch firm Remeha, and the French firm De Dietrich Thermique.
De Dietrich Remeha offers a wide range of heating products, including gas boilers, heat pumps, solar thermal systems, and biomass boilers.
Here, we’ll share how to connect with Remeha customer service, what the Remeha warranty covers and excludes, and the company’s ratings based on customer reviews.
How do I contact De Dietrich Remeha customer service?
Remeha Headquarters Address | Marchantstraat 55, 7332 AZ Apeldoorn, Netherlands |
Remeha Phone Number | 055-5496969 |
Remeha Website | https://www.remeha.nl |
Remeha Email Address | [email protected], [email protected], [email protected] |
Remeha Service Hours | Monday – Friday, 8:00 AM–5:30 PM |
Remeha WhatsApp | 06-10386890 |
Remeha Social Media | Instagram , Facebook , LinkedIn , YouTube |
If you have any inquiries or need assistance, these contact details should help you get in touch with Remeha’s customer service team.
What does De Dietrich Remeha warranty cover and not cover?
Remeha’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions.
But still, here are some general insights about what warranties Remeha typically cover and exclude.
Typical Coverage
- Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
- Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
- Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.
Typical Exclusions
- Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
- Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
- Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
- Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.
For more detailed information, visit the Remeha official website.
What are the ratings of De Dietrich Remeha according to customer reviews?
De Dietrich Remeha received an impressive 4.6 out of 5 star rating based on customer reviews, indicating a high level of satisfaction with their heating systems. Even so, before you jump in, let’s delve deeper into the pros and cons to see if it’s the right choice for you.
Pros as per positive reviews
- High efficiency and performance.
- Durability and build quality.
- Advanced features.
- Wide range of options.
Cons observed as per negative reviews
- Higher Initial Cost.
- Installation Complexity.
- Limited Availability of Parts and Service.
Conclusion
De Dietrich Remeha can be a good option for those seeking high-efficiency, reliable, and durable heating solutions. While the initial cost might be higher, the long-term savings on energy bills and potential for fewer repairs often make it a worthwhile purchase. But still, if budget is a major worry or you prefer simpler installation and readily available parts, you might want to look over to other brands.
Who Are We?
ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.
Frequently Asked Questions
Remeha is an industrial products company that specializes in electrical equipment. Remeha, on its own, is best known as a European manufacturer and distributor of heating and hot water systems for both domestic and commercial use.
If you’re looking for the most energy-efficient and technologically advanced option, and budget isn’t a major concern, De Dietrich Remeha might be “good” for you.
Remeha headquarters is located at Marchantstraat 55, 7332 AZ Apeldoorn, Netherlands, serving as its primary operational center.
To reach Remeha, call at 055-5496969 for general queries. For email, contact [email protected], [email protected]. You can also access their customer service form by visiting their website.
Remeha’s customer care operates from Monday to Friday, 8:00 AM to 5:30 PM, offering support during these specified hours.