Snapchat is the most popular mobile app that allows users to send pictures and videos which will automatically self-delete the picture/video after a few seconds a person views it. Snapchat was created by Evan Spiegel, Bobby Murphy and Reggie Brown and developed by Snap Inc.

Snapchat is a fun messaging application. Users can capture picture or a short video with it and then add a funny caption/ filter to the image and send the edited pictures to a friend. Snapchat has also a feature where the user can click a picture or a short video and post it on their story, where the images will stay for 24 hours and can be viewed only by your followers or broadcast it to the world.

Some of the key features of Snapchat Support –

  • Snaps – photo or video taken with Snapchat. Users can send the picture to another Snapchat user but it can only be viewed for a few seconds and the image is deleted forever after being viewed.
  • Story – a Snap that can be viewed by your followers. Friends and followers can view the story for unlimited time in the next 24 hours and multiple Snap can be posted on your Snapchat Story.
  • Attach a website – whenever your friends views your snap , they can swap the picture bottom to the top and view the website that has been attached.
  • Scores – a special equation combining the number of snaps users have send and receive and stories that has been posted. Users can also check the scores of their friends by holding down the friends name in the friend list.
  • Chat – it lets you chat directly to your friends. Chat can be access by swiping the main home screen from left to right. Tap on the friends name from the friend list and instantly chat with them.
  • Video Chat – this feature lets user start a live video chat. Friends and followers can watch the live feed by selecting the option watch. User cannot see them but the followers will be able to hear you and pass a comment. If your friends select the join option, you will be able to hear and see each.
  • Snapchat filters/lenses – users can have more fun with Snapchat filters/lenses. On the main home camera screen of snapchat, press and hold the screen and different filter options will be available. It includes face recognition software that is able to distort your facial expressions. Users can swipe from left to right and select the various filters and click a picture and send it to your friends.
  • Memories – Snapchat gives user an option to save all the pictures taken on the Snapchat memory. Whenever you take a picture, it will give you an option to save the picture in the memory. The pictures and videos that are saved in memories are stored in Snapchat servers and not the phone storage.
  • Skyfilters – Snapchat is coming up with a new feature called skyfilters that allows user to change the background of the sky. Some of the skyfilter features includes sunset, rainbows, starry skies etc.

With over 150 million people users every day, Snapchat support gives one of the best technical support to its users. Users can log in to Snapchat support website, discover some new tricks, find some of the most common questions asked and get instant help. Snapchat support offers a list of question to you that are related to the issue you are facing and gives you the answer right away. If the user requires more help than the answers provided, users can directly send a question  via email with the issue and add an description of the issue and receive a reply email from the technicians.

Customer Support Link –  https://support.snapchat.com/

Download Snapchat App on your mobile here:

Snapchat on the App Store

Phone Number – Currently Snapchat doesn’t have any customer support telephone number so we suggest you to go to the https://support.snapchat.com/ to resolve the issue.

Rating: 4

Write a review

33 Reviews

  1. -
    Tyler

    I am new to snapchat and I had no idea how to use the application or how to open the snapchat filters. Too shy to ask others, I called up the customer service and they helped me on everything. The technician whom I spoke with was very patient with me and was very polite. The customer service is really amazing. thank you

    Rating: 4
  2. -
    Isaiah

    I really love this app and the customer service is just awesome. I am sure who I will be calling the next I get any problems with my apps. Excellent

    Rating: 5
  3. -
    DeArnee’ McDonald

    Hello my dearnee Mcdonald my account is lovveeyouboooo currently but my old account is lovveeyouboo I was is wondering if you could help me back it back I swear I am not a spam nor Fuad but when I first making the account I typed bunch of random letters for the email and the number is my old number 4699010610. I really need help trying to get my account back.

    Please contact when possible or convenient.

    Rating: 5
    1. -
      contactforsupport (Listing owner)

      Hi DeArnee we request you to write to Snapchat Support Team at https://support.snapchat.com/

  4. -
    Brendan

    Great help from snapchat support. My account was locked for more than 24 hours and snapchat support helped me recover it. The reason being I was using a third party application to access my snapchat. I uninstalled all those apps and they reactivated my account. Thank you

    Rating: 5
  5. -
    Sayed ali

    I need you to make a filter because my mom is comming to UAE SO IF YOU PLEASE CAN DO A FILTER
    Writing well come back alansari
    Please do it fast couse she is comming al 7:00pm

    Please can you do it.

    Rating: 5
  6. -
    Kaylee

    My friends were not able to see me on snap map. But thanks to snapchat support link available, I was able to know that it was because I have enabled the ghost mode. Thanks

    Rating: 3
  7. -
    Laila

    I have searched around the internet and was not able to find the Snapchat support phone number but thanks for the snapchat support email. I was able to contact the snapchat support and got help for my snapchat app.

  8. -
    Jazlynn

    The recent snapchat update made the app run very slow on my phone. If I ever try to use the filters, the phone takes more than 20- 30 seconds for the filters to load up and my phone gets stuck. It was also very difficult to take pictures or videos using snapchat. Some of my friends suggested me to uninstall snapchat and reinstalled it again but the problem remained the same. So I called up the snapchat support number and they were of great help. They roll back the snapchat app to the previous version and got it working again. And informed me to not update the app until they have fixed the issue. I am really thankful to the snapchat support team for getting my snapchat back.

    Rating: 5
  9. -
    Haven

    I love snapchat but I just hate the new snapchat 2018 update. It is just so bad and very confusing to use the app. Moreover I tried contacting the snapchat support phone number but I got little help over this. Bring back the old snapchat

    Rating: 2
  10. -
    Thomas

    Can I please get my account unlocked? I had used a third party app and never got a notification about a warning to delete it before it got locked. Any help?

  11. -
    White

    The new features of snapchat are horrible and very confusing. Moreover my account was locked for more than 24 hours with no reason given. I cannot find the snapchat support number to call and find out why I was blocked or if my account was hacked.

    Rating: 3
  12. -
    Ben

    Snapchat sucks,

    I had to take my phone to the apple atore to get it fixed once I backed everything up Snapchat wouldn’t let me log in. I either have to create a new account or just stop using Snapchat all together. What sucks even more is the fact that you can even get in contact with anybody you can just email them and they don’t even get back to you.

    Rating: 1
  13. -
    safaa

    Expected from snape chat protection top Why not reply Reply I have been hacked my account and have my own photos and that was since the beginning of the week

  14. -
    Jenny

    Hi my name is Jenny I’m sorry to bother you I know it’s late but I need help I forgot my password from Snapchat I change also my phone number I don’t have the same one anymore I don’t know what to do please help me I want to get back online

  15. -
    Britney Jenkins

    My Snapchat has been hacked in I’m trying to get it back

  16. -
    Saily

    Im trying to log in to my snapchat acount but i lost my old phone and i login to my new phone and is asking me for a recory code .. It suck cusevi dnt remeber i put a recovery code if a lost my phone .. I need help pleass pleas

    Rating: 1
  17. -
    Riley Thorr

    I have not received a filter confirmation and it’s been 20 min

  18. -
    joey_pna

    my snapcht says i cant sighmt in and innow the password but it stopped working

  19. -
    Hugh

    Hi my name is Hugh I have inputted the wrong date of birth and I am now locked out of my account if you could please help me that would be great!!

  20. -
    meaghan jones

    Hi my name ismeaghan I want to change my password but I don’t have the same phone and I don’t have the same gmail and I’m trying to change it but it says put a password in but I forgot the pw and it not letting me change the number or gmail without the pw

  21. -
    Harsh

    All the streaks are gone and the timer did not appear

  22. -
    Natalie

    Hi can you help when i record myself on snap chatchat my volume dosent work its nothing to do with the phone its someting to do with snapchat can you help

  23. -
    Heaven Garcia

    My phone was stolen and my Snapchat was hacked into. I need my account to be disabled because it has personal information, ASAP.

  24. -
    Casper

    My av is lovleg IT says im temporarily locked no time for how long idk what I have done I haven’t had any tweaks no spam nothing how do I unlock it. I don’t wanna lose streak with my friends

  25. -
    Kevin morris

    I cant get into my snapchat and the mobile number on my account i dont have it anymore i have a new number

  26. -
    Alma jean Christmas

    My name is alma stop send me e-mail u guys before I get a lawyer. Thank you

  27. -
    Niya

    My Snapchat won’t let me login beacuase I logged into two different phones and I don’t have no service on my other phone with the email and it says suspicious login and I don’t want to make a new account

  28. -
    Shelli Osborne

    My daughters friends have changed her password and are posting picture that I consider inappropriate. I need a phone number for you people. Her phone is broken and she can’t close the account. Help us out!

  29. -
    william

    I need snapchat support, the filter and lenses are not working and I cannot see my own story or my friend’s story. I have been trying to figure it out myself but I cannot find anything. I tried looking for snapchat help or snapchat contact number but I cant find it anywhere. I think the problem started after I updated it a few weeks back.

    Rating: 3
  30. -
    Guinness

    Sadly, the email above does not work and gets returned. It is not a valid email address for snapchat

  31. -
    Tyson

    Snap chat is one of my favourite chat apps but I went to my cottage and lost my phone and all my streaks are gone I am getting bullied at school and beat up because I lost my streaks I have a new phone and would like to get one streak back with my friend Kiernan we had a streak of 37 and it would be amazing if we could get it back he is my only friend at this moment plz give us back our streak

    Rating: 5
  32. -
    Sophie

    I let my friend help me set up my Snapchat and she put in the wrong birthday and now I can’t change it back because I’ve hit the limit but my birthday is in two days and I really want to change it back but can’t