Brinks Home Security

  • +1 469-391-4024
  • Monday to Sunday: 8:00 A.M. to 8:00 P.M (C.T.)
  • 1990 Wittington Pl, Dallas, Texas, 75234, United States

Home security systems have become a priority for modern homes. Renowned security system providers like Brinks Home Security offer personalized and easy-to-install home security, monitoring, and automation products to cater to the unique requirements and expenses of the users. The products are equipped with highly advanced integration and functional capabilities.

Brinks Home Security Login, Pacakages, Reviews, Contact Details

As there is a wide range of products and services offered by the service provider, having access to updated Brinks home security contact details to tackle uncertainties and the latest customer reviews allows users to make an insightful choice.

What are the steps of Brinks Home Security account login?

The Brinks Home Security account log in/sign up process is simple and easy. Below are the steps to log in or sign up.

To Log In

  • Go to the official website.
  • In the top right corner, there is a “Log in” button click on that.
  • Enter the email address and password.
  • Click on the “Sign In” button.

If you forgot your password. You can simply click on “Forgot Password”. Enter your email and click submit. An email will sent to you with full instructions for changing the password.

To Sign-up

  • Go to the official website.
  • On the top right corner click on the “Log in” button.
  • Below the login form, you will find a “Sign-up now” button, click on that.
  • Enter the email address.
  • Click on the “Send verification code” button.
  • Follow the instructions that you received in the email.

How many types of Brinks Home Security packages are there?

Brinks Home offers three types of home security packages:

  • Smart Security Essential: This is the most basic package and includes a control panel, motion sensor, door sensor (2), and video doorbell.
  • Smart Security Complete: This package includes everything in the Essential package, plus a camera.
  • Smart Security Ultimate: This is the most comprehensive package and includes everything in the Complete package, plus an outdoor camera.

You can also add additional sensors and devices to any of the packages, such as smoke detectors, carbon monoxide detectors, and water leak sensors.

Here is a table that summarizes the features of each package:

PackageMonthly CostEquipment CostFeatures
Smart Security Essential$39.99$199.99Control panel, motion sensor, door sensor (2), video doorbell.
Smart Security Complete$44.99$349.00Control panel, motion sensor, door sensor (2), video doorbell, camera.
Smart Security Ultimate$49.99$699.00Control panel, motion sensor, door sensor (2), video doorbell, camera, outdoor camera.

Please note that prices and features may be subject to change. Please check the Brinks Home website for the most up-to-date information.

What is the Brinks Home Security cancellation process?

To cancel your Brinks Security Home service, you need to follow these steps:

  1. Call Brinks Home at 469-391-4024 and request to cancel your account.
  2. You will receive an email with a DocuSign link to complete the cancellation process.
  3. Follow the on-screen instructions to sign and complete the DocuSign document.
  4. Your account will be canceled 30 days from the date the request is processed or on the contract term date if you are still under contract.
  5. At the time of cancellation, a final bill will be generated and any payments due should be paid immediately.

Please note that you are responsible for any uncollected balances if you are still within your contract.

To request a copy of your contract, please call 469-391-4024 to speak with a Brinks Home Support Representative. The request must be submitted by the contract signer or spouse, and a valid email address will need to be provided.

What are the pros and cons of Brinks Home Security according to customer reviews?

Brinks Home Security customer reviews

Based on the Brinks Home Security customer reviews it has been rated 3 out of 5 stars. The customers highlight the ease of use, customer service, and flexible Brinks security costs. However, there are certain negative aspects of Brinks Security due to certain limitations and lack of prompt assistance.

Positive Highlights

As per various Brinks Home Security customer reviews, the service provider is dedicated to offering well-optimized home security solutions. Some other positive reviews include:

  • Brinks Home security solutions offer quick and easy installation.
  • The technicians are knowledgeable and patient and guide customers throughout the installation process and other queries.
  • Brinks technical support is helpful and handles any difficulties and grievances with professionalism.
  • Mobile app accessibility allows customers to control their home security system anywhere and anytime.
  • Brink home security system offers home automation for new users.

Critical Highlights

Like many other security systems, there are some negative Brinks Home Security customer reviews due to its limitations in certain aspects which it aims to combat to the extent possible.

  • Brinks may not be ideal for those who do not wish to be a part of the contract system.
  • The equipment offered by Brinks is not sophisticated.
  • Some customers show dissatisfaction with the lack of cameras in the basic package.
  • As per some Brinks Home Security customer service reviews, it may take time to connect with technical support. 

Individuals can check out the Brinks reviews to make an informed decision whether Brinks is a good choice for them.

How to connect with Brinks Home Security customer service for concerns?

Brinks Home Security systems offer multiple means for customers to connect and share their queries and get the desired solutions and help.

Brinks Home Security Customer Service Phone Number For New Customers Call: +1 888-627-3631
Text: 469-551-4997
Brinks Home Security Customer Service Number For Existing CustomersCall: +1 469-391-4024
Text:  469-513-8685
Brinks Home Security Contact Email[email protected].
Contact Us PageVisit here
Brinks Home Security Social Media PlatformsFacebook, Twitter, Instagram
Brinks Home Security AppsFor Andriod Visit here
For IOS Visit here
Brinks Home Security Headquarter Office Address1990 Wittington Pl, Dallas, Texas, 75234, United States
Brinks Home Security’s Official 

Please note users can contact the Brinks home security customer service phone number from Monday to Saturday between 8 a.m. and 8 p.m. CT. However, technical support is available 24/7.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including home security. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Is Brinks a good alarm company?

Yes, it is a good alarm company with effective monitoring services and equipment for homes.

Where is Brinks Home Security headquarters?

Brinks Home Security is headquartered in Wittington, Texas, the United States.

Who owns Brinks Home Security?

ADT’s parent company, Tyco International acquired Brinks Home Security in 1969.

What is Brinks Home Security’s contact phone number?

The phone number for Brinks Home security are +1 888-627-3631 and +1 469-391-4024.

Where is Brinks Home Security’s corporate office located?

Brinks Home Security headquarters is located in Farmers Branch, Texas, United States.

Can customers connect via Brinks Home Security contact email?

The Brinks Home Security email address for customer queries is [email protected].

What are the Brinks Home Security customer service hours?

Customer service hours are available 7 days a week (8 am to 8 pm CT).

0 0 votes
Article Rating
Notify of
Oldest Most Voted
Inline Feedbacks
View all Complaints
Mohammad Chelehmal
Mohammad Chelehmal
4 years ago

Just cancelled due to a move and they went a head and charged me an extra month. Made me sign an online document extending my stay with them 1 month even thought I sold the home and no longer live there. ?

Clifton Stults
Clifton Stults
5 years ago

Low Battery Alarm goes off at 1am in the morning for one of our exterior buildings, I enter our code to silence the warning only to have it come right back 15 minutes later. This continued for an hour while I tried everything from bypass etc. the dang thing would not shut up no matter what I did. Finally had to call which took 15 minutes of changing the batterys and resetting the system. Totally ridiculous. What is the point of having a code or a bypass feature if your going to keep alarming me every 15 minutes. When my contract is up in a few months so am I.

Stan Lewis
Stan Lewis
5 years ago

Completed the online feature to request information about establishing service with your company for residential security system. No response after several days.
Upon purchase of home sellers discontinued system which was yours. Would like to discuss activation and upgrade of what is already in the home.
Email to contact me and then I will provide an unlisted phone number (included in my online request).

James M wyile
James M wyile
5 years ago

Call the state attorneys office. Let them know what happened they can help you.

©2024 All Rights Reserved.