Safety is no longer a luxury but an absolute necessity in our evolving environment. In order to form a cohesive force in the market, Alert 360, a provider of security solutions, and My Alarm Center, a reputable brand in home and commercial security for more than 35 years, have combined. When combined, they provide a full range of security options to safeguard your family, business, and residence.
My Alarm Center is now a part of Alert 360, My Alarm Center’s storied tradition of excellence aligns seamlessly with Alert 360’s steadfast commitment to delivering outstanding security services. A team of dedicated and certified technicians from both entities ensures the flawless installation, monitoring, and maintenance of your security system, guaranteeing optimal operation at all times.
What are the steps of My Alarm Center account Login?
My Alarm Center account Login/signup process is simple and easy. Here are the steps for login and signup of an account.
To Login
- Go to the official website.
- Click on the login button which is on the top right corner.
- Enter your email address and password.
- Then hit the login button.
If you forgot your password then click on “Forgot Password”. Enter your email and click on Change Password. Then you will receive an email then follow the instructions your password will change.
To Signup
- Go to the official website.
- Click on the login button which is on the top right corner.
- Click on the “Register An Account” button.
- Enter your details.
- Accept the terms and conditions.
- Click on the “Submit” button.
How to cancel my alarm center service?
Canceling your alarm center service typically involves contacting your alarm company directly. Here’s a general guide on how to cancel your alarm center service:
1. Contact your alarm center company: Reach out to your alarm company’s customer service department either through phone call, email, or chat support.
2. Provide account information: Be prepared to provide your account information, such as your name, account number, and service address.
3. Express your intention to cancel: Clearly state your intention to cancel your alarm monitoring service.
4. Request Confirmation: Ask for confirmation of your cancellation and inquire about any termination fees or outstanding charges.
5. Return equipment (if applicable): If you have any alarm system equipment provided by the company, inquire about the return process.
What are the services/packages of My Alarm Center?
Service / Package | Traditional Landline starting at $19.99* | Basic Cellular starting at $29.99* | Cellular+ starting at $39.99* | Smart Home starting at $44.99* | Smart Home& Video starting at $49.99* |
---|---|---|---|---|---|
24/7 Professional Intrusion and Fire Monitoring | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Local Professional Installation and 5-Star Customer Support | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Yard & Window Signage and Battery Backup | ✔️ | ✔️ | ✔️ | ✔️ | |
Access to Customer Knowledge Base | ✔️ | ✔️ | ✔️ | ✔️ | |
LTE Cellular Connectivity and Z-Wave Technology | ✔️ | ✔️ | ✔️ | ||
Mobile App and Real-Time Alerts | ✔️ | ✔️ | ✔️ | ||
Remote Arm/Disarm | ✔️ | ✔️ | ✔️ | ||
Home Automation and Home Energy Management | ✔️ | ✔️ | |||
Video Analytics and Video Verification | ✔️ |
What are the positive & critical highlights of My Alarm Center according to customer reviews?
As per the My Alarm Center customer reviews, it has been rated 3.7 out of 5.0 stars. It is a decent rating which is given by their customers.
Positive Highlights
- Tailoring security packages to your needs.
- Delivering professional and cost-effective services.
- Ensuring excellent product quality.
Critical Highlights
- Customers complain about difficulties in canceling services.
- Additional charges apply for interactive services.
What are the contact details of My Alarm Center customer service for queries?
Here are the contact details of My Alarm Center company. So you can reach them for solutions to your queries.
My Alarm Center Phone Number for New Customers | +1 855-334-6562 |
My Alarm Center Phone Number for Existing Customers | +1 866-484-4800 |
My Alarm Center Contact Us Page | Visit here |
My Alarm Center Email Address | customercare@myalarmcenter.com |
My Alarm Center Social Media Platforms | Facebook, Youtube |
My Alarm Center Headquarters Address | 3803 West Chester Pike #100, Newtown Square, PA 19073 |
My Alarm Center Official Website | myalarmcenter.com |
Please Note that My Alarm Center customer service hours are Monday to Sunday: 8:00 A.M. to 8:00 P.M. (EST).
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Frequently Asked Questions
My Alarm Center empowers homeowners to safeguard their properties and loved ones with a personalized security system and responsive customer service.
Amy Kothari is the Founder & CEO of My Alarm Center.
The My Alarm Center contact number is +1 866-484-4800.
The customer contact email address is customercare@myalarmcenter.com.
According to My Alarm Center customer reviews, customers have rated the company 3.7 out of 5.0 stars, which is a decent rating.
The My Alarm Center headquartered is at 3803 West Chester Pike #100, Newtown Square, PA 19073.
To replace the battery in My Alarm Center, identify the battery type, purchase a matching replacement, power down the system, locate and replace the old battery, and power up the system following the manufacturer’s instructions.