In today’s dynamic digital world, protecting personal identities and access to sensitive information is of the utmost importance. Imprivata’s solutions are designed to improve workflow, security, and compliance while protecting critical data and applications. Imprivata’s expertise extends beyond mere authentication, encompassing a holistic approach to digital identity management.
SSO enables users to seamlessly access multiple applications and systems using a single set of credentials, reducing password fatigue and enhancing security. Imprivata’s access management solutions control user access to critical systems and data based on their roles and permissions, preventing unauthorized access and data breaches. In the healthcare sector, Imprivata’s solutions ensure accurate patient identification, prevent medical errors, and safeguard patient privacy.
What are the steps for the Imprivata account login?
The Imprivata account sign-in process is easy and simple. Below are the steps for logging into your account:
- Go to the official website.
- Enter your username and password.
- Click on Sign in.
If you forgot your password. You can simply click on “Forgot Password”. Enter your email and click submit. An email will sent to you with full instructions for changing the password.
How to enroll for Imprivata ID on the new phone?
Enrolling your Imprivata ID involves a few simple steps. Here’s a step-by-step guide:-
Enrollment Requirements
- Imprivata ID needs Apple iOS 11 and later, or Android 7 and later
- Your mobile device able to receive SMS messages
Enrollment Process
1) Go to the App Store (Apple) or Play Store (Android), search for, and download Imprivata ID.
2) Set your preferences for first-time Imprivata Install, Fast Access, Simplified E-Prescribing, and Automatic Signout.
3) Enter the login credentials provided to you by your representative into the respective fields.
4) A screen will display requesting to enroll into Imprivata ID. Select Enroll Imprivata ID.
5) The next screen will ask for the Serial Number and Token Code. These are found in the Imprivata ID app. Enter the Serial Number and Token Code as seen below. Select Submit.
6) The mobile device will now ask for additional configuration settings. Please use the following
settings.
6.1. Fast Access –Turn on Notifications to get Fast Access. Select Turn on.
6.2. Simple E-Prescribing – Select Not now.
6.3. Effortless Workstation Security – Select Not now.
7) Once enrolled with the application, you will receive a message stating that you are enrolled
with Imprivata ID. It is strongly recommended to also enroll with SMS text messaging. Select
Next: enroll backup method.
8) On the Backup method screen, select Enroll SMS.
9) Enter your 10-digit mobile device number (message and data rates may apply). Select Submit.
10) An SMS text notification will appear on your mobile device. Enter the Verification Code and select Submit.
11) A success screen will appear. Select Done.
What are the features of Imprivata?
Imprivata provides a full range of digital identity solutions, forming a strong base for organizations to achieve secure access, effective identity management, and compliance.
Here are some features given below:
Single Sign-On (SSO): SSO enables users to seamlessly access multiple applications and systems using a single set of credentials, reducing password fatigue and enhancing security.
Multi-Factor Authentication (MFA): MFA adds an extra layer of security by requiring additional verification factors, such as one-time passwords or biometrics, beyond just a username and password.
Access Management: Imprivata’s access management solutions control user access to critical systems and data based on their roles and permissions, preventing unauthorized access and data breaches.
Privileged Access Management (PAM): PAM solutions specifically manage and control access to privileged accounts, which are often targeted by cyberattacks.
Integration with Existing Systems: Imprivata’s solutions are designed to integrate seamlessly with existing IT infrastructure, ensuring compatibility and minimizing disruption to existing workflows.
Patient Identification: In the healthcare sector, Imprivata’s solutions ensure accurate patient identification, preventing medical errors and safeguarding patient privacy.
Compliance Reporting: Imprivata’s solutions provide comprehensive reporting capabilities to help organizations meet compliance requirements and audit standards.
Mobile Security: Imprivata’s solutions extend security measures to mobile devices, ensuring secure access to applications and data on the go.
Threat Detection and Response: Imprivata’s solutions integrate with threat intelligence platforms to detect and respond to cyberattacks in real time.
Does Imprivata have offices in other locations?
Yes, Imprivata has worldwide offices. Below are the details:
Imprivata Offices | Address | Phone Number |
---|---|---|
Imprivata Florida Office | 400 Carillon Pkwy, STE 300, St. Petersburg, FL 33716 | |
Imprivata Texas Office | 11402 Bee Caves Rd, Austin, TX 78738 | +1 512-637-8700 |
Imprivata United Kingdom Office | 4 Longwalk, Stockley ParkUxbridge, UB11 1FE | +44 (0)208-744-6500 |
Imprivata Germany Office | 3rd Floor, ZeltnerEck BuildingZeltnerstr. 1-3, 90443 Nuremberg, Germany | +49 911-8819-7330 |
Imprivata Benelux Office | Haagsche Hof, Parkstraat 832514 JG The Hague, Netherlands | |
Imprivata Australia Office | Level 19 / 644 Chapel St, South Yarra, Melbourne VIC 3141 | +61 3 8844-5533 |
What are the positive and critical highlights of Imprivata according to customer reviews?
As per Imprivata reviews, it has been rated 4.6 out of 5 which is the wonderful ratings given by their customers. Some customers praise the system’s ease of use, and competitive pricing structure while others complain about occasional technical issues and slow customer support response times.
Positive Highlights
- Variety of products and services.
- Competitive Pricing.
Critical Highlights
- Slow customer care service.
- No Standard Packages.
How to contact Imprivata customer support for inquiries?
Here are the contact details of Imprivata company. So you can reach them for solutions to your queries.
Imprivata Phone Number | +1 781-674-2700 |
Imprivata Toll-Free Number | +1 877-663-7446 |
Imprivata Fax Number | +1 781 674 2760 |
Imprivata Social Media Platforms | Facebook, Twitter, Youtube |
Imprivata Mobile App | For IOS App: Visit here For Andriod App Visit here |
Imprivata Headquarters Address | 20 CityPoint, 6th floor, 480 Totten Pond Rd.Waltham, MA 02451 |
Imprivata Official Website | imprivata.com |
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Frequently Asked Questions
Imprivata is the digital identity solution for healthcare, providing secure and convenient access to patient records and other critical systems.
The Imprivata phone number is +1 781-674-2700.
The company doesn’t provide a specific email for customer support but you can contact them by visiting their Contact Us page.
You can follow the detailed process which is given above on the page. Or you can follow this, download the app, enter your serial number and token code from your Imprivata ID token, then log in to your account, and finally enter your mobile phone number and tap “Submit”.
The Imprivata headquartered is located at 20 CityPoint, 6th floor, 480 Totten Pond Rd. Waltham, MA 02451.
As per Imprivata’s customer reviews it has been rated 3.7 out of 5, which is a decent rating given by their customers.