Volaris Terminal At Los Angeles Airport (LAX)

  • +1 855 8652747
  • Los Angeles International Airport, 1 World Way, Los Angeles, CA 90045, USA
  • https://www.volaris.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Los Angeles International Airport is the third busiest airport in the United States. It is the major hub for several airlines & possesses nine passenger terminals. Volaris Airlines is one of many operating at the airport. Volaris Terminal LAX, where a Mexican low-cost airline operates flights to and from the airport, gives you an incredible journey experience.

what terminal is volaris at lax

So, if you’re thinking to spend less & make your journey incredible, the airlines provide you with the same experience. But how?

To get the answer, dive directly into this article which will let you know about the particular terminal where Volaris Airlines operate & how they do it.

General Information – One must know about the LAX Volaris Terminal

To get aware of the Volaris Terminal LAX directions, the following information is quintessential for you to grasp properly-

AirportLos Angeles International Airport
Official Websitewww.flylax.com
Airport Address1 World Way, Los Angeles, CA 90045, USA
Airport Contact Number+1 424-646-5252
AirlinesVolaris Airlines
Official websitewww.volaris.com
Volaris Arrivals Terminal at LAXTerminal TB
Volaris Departures Terminal at LAXTerminal TB
CityLos Angeles
CountryUnited States

What terminal is Volaris at LAX?

Volaris operates out of Terminal B at Los Angeles International Airport (LAX). It is found on the south side of the airport and is connected to the Tom Bradley International Terminal (TBIT) via the Automated People Mover (APM).

Arrival Terminal

For LAX Volaris terminal arrival operations, the airline uses both TBIT (viz Tom Bradley International Terminal) & Terminal A. In case the arrival terminal changes, you can check out here.

Departure Terminal

For departure, Frontier uses Terminal TB including some of the full-service airlines such as Hawaiian Airlines at LAX Airport in contrast to Volaris Airlines which is recognizable as a low-cost airline carrier.

But, under any circumstance, if the terminal diverges, you can look out here.

LAX Volaris Terminal Map

Consider the given map to get a virtual tour of the different concourses at the Tom Bradley International Terminal, from where the Volaris carriers typically operate from.

What is the gate location of Volaris Terminal LAX?

The gates for Volaris Terminal at TBIT are located on the upper level of the terminal. The specific gate for your flight will be listed on your boarding pass.

Here is a list of the gates that are used by the Volaris LAX Terminal departures & arrivals flights at TBIT:

  • Gates 21-28
  • Gates 30-35
  • Gates 42-47

These gates are subject to change, so it is always best to check your boarding pass before you go to the airport & in case of change, you may refer to the LAX Volaris terminal map which will lead you to the right gate for boarding.

At what time should one arrive at Volaris Terminal at LAX? 

The recommended time to arrive at Volaris Terminal LAX is 2 hours before your flight’s scheduled departure time. This will give you enough time to:

  • Check-in
  • Go through security
  • Find your gate

If you cannot arrive 2 hours early, you should aim to arrive at least 1 hour and 30 minutes before your flight’s scheduled departure time. And, there is no need to worry if you get some free time after going through all the procedures because there are a number of interesting things to do on a layover at LAX that you can explore & enjoy in the meantime.

NOTE: The arrival time may vary depending on the time of year, the day of the week, and the airport. During busy prescribed times, it is necessary to arrive even earlier.

How to check in at Volaris Terminal LAX?

You can check in by using various modes namely – in person, through the website, or by the mobile app. Have a look below at the various check-in procedures.


Here are the procedural steps of online check-in:

  • Go to the Volaris website.
  • Log in to your Volaris account or create an account if you don’t have one.
  • Enter all the asked information.
  • Press the “Check-in” button.
  • Print your boarding pass or take a screenshot of it.

At the Airport

Following is the procedure for check-in at the airport:

  • Go to the Volaris check-in counter.
  • Provide your passport or other identification that is being asked.
  • If you are checking in a bag, pay the required fee.
  • For carry-on bags, make sure that it meets the size and weight restrictions.
  • Collect your boarding pass and any other documentation that you’ve provided to them.

Through the Volaris App

Given below is the process of check-in through the mobile app:

  • Download the Volaris mobile app.
  • Create your account.
  • Press the “Check-in” tab.
  • Enter your booking number.
  • Click again for further execution.
  • Print your boarding pass or take a screenshot of it for further inquiry accomplishment.

How to cancel flights at Volaris Terminal in LAX?

You can cancel the flights having a solid reason by being in person at the terminal, online or by calling them. Following are the procedures of each distinctively to do the same:

  • Online: You can cancel your flight through the Volaris website. To do this, log in to your Volaris account and go to the “My Trips” section. Click on the “Cancel Flight” button next to the flight you want to cancel. But, it’s notable that you will need to provide your flight information and the reason for the cancellation.
  • Phone: You can do the same by calling Volaris customer service. The phone number for Volaris customer service in the United States is 1-855-255-4433. When you call, you will be asked to provide your flight information and the reason for the cancellation.
  • In-Person: You can also cancel your Volaris flight in person at the Volaris ticket counter at LAX Airport. Here are the steps on how to do it:
    • Go to the Volaris ticket counter at LAX Airport.
    • Provide your flight information and why you’re canceling it.
    • A representative will help you with the process thoroughly.

What are the baggage allowances of the Volaris Terminal at LAX?

The baggage allowances and their related rules are basically dependent on which class you’re opting for flying. Following are the general rules which you need to know about it:

Carry-on Baggage1 bag (56*38*25) cm and a maximum weight of 15 poundsNo Fee
Personal ItemA purse, backpack, briefcase, or laptop case. The personal item must fit under the seat in front of you.No Fee
Checked Baggage1 bag: 62 inches (158 cm) total linear dimensions and a maximum weight of 55 pounds (25 kg)$30 for the first checked bag, $20 for each additional checked bag
Overweight BaggageBaggage that exceeds the maximum weight allowance will be charged an overweight baggage fee.Yes
Special BaggageMusical Instruments & Sports Equipment are considered checked baggage and are subject to the same weight and size restrictions.Yes

Following are some of the rules regarding baggage allowances for Volaris flights departing from Terminal LAX. Baggage must be-

  • Properly labeled with the passenger’s name and contact information.
  • In good condition and free of any damage.
  • Not contain any hazardous or prohibited items.
  • Check-in at the airport before your flight.

Are pets allowed in Volaris Terminal LAX?

According to the Volaris guidelines, pets are allowed in LAX Volaris Terminal flights, but the carrier must be as per the defined rules of the airlines. You can take only cats and dogs with you on the flight. The weight needs to be only 10 kg along with the carrier in which the pet is kept. Otherwise, they will be taken to the cargo area of the plane rather than under your seat.

Given below are the specific requirements for bringing pets on Volaris flights:

Carrier SizeThe carrier must be soft-sided and have a maximum dimension of (19*13*10) inches or (48*33*25) cm.
WeightPets must weigh no more than 10 kg (22 pounds) including the carrier.
BehaviorThey must be well-behaved and not disruptive to other passengers.
FeeThere is an additional fee for bringing pets on the flights. The fee is about $125 for domestic flights and $150 for international flights.

What are the lost & found protocols of Volaris Terminal LAX?

The lost and found policies of Volaris Terminal at LAX are given as:

What to do if you lose an item-

  • If you lose an item at LAX Volaris Terminal, you should first check with the airline. They may have found your item and are holding it for you.
  • If the airline does not have your item, you can file a lost and found report with the airport. You can do this at the Lost and Found office, which is located in the Tom Bradley International Terminal (TBIT).
  • When you file the report, you will be asked to provide the following information:
    • Your name and contact information
    • A description of the item you lost
    • The date and time when it happened
    • The location where you lost the item

What to do if you find an item-

  • If you find an item at Volaris Terminal at LAX, first of all, check if there is an identification tag on the item. If it’s there, you should contact the person listed on the tag.
  • If there is no such kind of tag, you should take it to the Lost and Found office. It will hold the item for the rightful owner to claim.

The Lost and Found office at Volaris Terminal in LAX is open from 6:00 AM to 10:00 PM, daily. You can contact the office of Volaris Terminal by phone at +1 310-646-2480.

Is cash accepted at Volaris Terminal LAX?

Yes, cash is accepted at Volaris International Terminal LAX. However, you may want to consider using a credit or debit card instead, as this will be more convenient and will help you avoid carrying large amounts of cash.

Here are some of the payment methods accepted at the Terminal:

  • Credit cards: You can use preferably all the cards such as Visa, Mastercard, American Express, and Discover.
  • Debit cards: These card services provided by Visa, Mastercard, and American Express are accepted.
  • Cash
  • Traveler’s checks
  • Gift cards

NOTE: Some payment modes may not be accepted there. As, cash may not be used for the transactions for in-flight purchases. 

Does Volaris reimburse canceled flights at LAX Airport?

Yes, Volaris reimburse canceled flights at LAX but if the cancellation meets certain criteria. For domestic flights, you’re entitled to a full refund if you cancel your flight within 24 hours of booking. For international flights, you will be given a full refund if you do it within 7 days of booking. 

But after these deadlines, you may be eligible for a partial or no refund, depending on the reason for the same. 

In addition to a refund, you may as well be entitled to compensation if your flight is canceled due to reasons within Volaris’ control. But it relies upon the length of your flight and the amount of time you were notified of the cancellation in advance.

To claim a refund or compensation for the cancellation, you can contact Volaris customer service.

Which parking options are available at Volaris International Terminal LAX?

You can get official parking options present at the terminal. Have a look:

Parking OptionDistance from the AirportRate
Terminal Parking3-5 minsFor the first hour: $9
For every extra 30 mins: $7
Max daily rate: $60 
Pre-booking rate: $24/day
Premium Terminal Parking2-3 minsFor the first hour: $11
For every extra 30 mins: $9
Max daily rate: $70
Pre-booking rate: $26/day
Valet Terminal Parking1-2 minsMaximum daily rate: $75
Pre-booking rate: $20/day

Which car rentals are available at Volaris Terminal LAX?

There are several car rental companies at Volaris Terminal. Given below are the companies and their contact details: 

Car Rental CompaniesContact Details
Alamo+1 888-826-6893
Avis +1 310-342-9200
Budget+1 310-642-4500
Dollar+1 866-434-2226
Enterprise+1 310-649-5400
Fox+1 323-673-9084
Hertz+1 310-568-5100
National+1 888-826-6890
Thrifty+1 877-283-0898
Sixt+1 877-283-2760

Does Volaris Terminal in LAX have hotels nearby?

If you want to stay for some time near the airport due to any reason, you can get a number of hotels as per your convenience related to the amenities and your budget. Look below at some of the hotel options near the airport:

HotelDistanceStar RatingAmenities
Hyatt Regency Los Angeles International Airport1.3 km4-StarBreakfast, Free Wi-Fi, Parking, Outdoor Pool, Air Conditioning, Fitness Center, Bar, Restaurant
Sonesta Los Angeles Airport LAX1.9 km4-StarBreakfast, Wi-Fi, Parking, Outdoor Pool, Air Conditioning, Pet-friendly, Fitness Center, Bar
Hilton Los Angeles Airport2.5 km4-StarBreakfast, Wi-Fi, Parking, Outdoor Pool, Hot Tub, Air Conditioning, Pet- Friendly, Fitness Center
DoubleTree by Hilton Hotel LAX-El Segundo3.1 km3-StarBreakfast, Free Wi-Fi, Parking, Outdoor Pool, Hot Tub, Air Conditioning, Pet-Friendly, Fitness Center
Ramada by Wyndham Hawthorne/LA Stadium4.6 km3-StarBreakfast, Free Wi-Fi, Free Parking, Outdoor Pool, Hot Tub, Air Conditioning, Fitness Center, Bar
LAX Stadium Inn – El Segundo Inglewood5.2 km2-StarFree Wi-Fi, Parking, Air Conditioning, Breakfast, Accessible, Child Friendly, Smoke-Free Property

Is there a lounge at Volaris Terminal LAX?

No, there is no particular lounge for Volaris Flyers at Terminal B. However, there are several other lounges available in the same terminal but of other airlines, including:

  • United Club: This lounge is located in Terminal B, Concourse 7. It is open to United Airlines and its Club members, as well as those with a day pass.
  • Delta Sky Club: This is in Terminal B, Concourse 6. It is accessible to Delta Air Lines and Delta Sky Club members, & others have to purchase a day pass.

At other terminals too, you will get various lounge options that are operated by other airlines. One of them is Maple Leaf Lounge at Air Canada Terminal at Los Angeles Airport which renders the lounge services in Terminal 6.

However, not all Volaris members are eligible to access these lounges. Only Volaris Elite Plus members have access to these lounges. If you are not a Volaris Elite Plus member, you can still access some of these by purchasing a day pass. Day passes typically cost more than $50.

What different flight class options are given by Volaris Airlines LAX Terminal?

Volaris Airlines LAX Terminal offers two class options: Economy and Premium Class.

  • The economy is the standard class of service on Volaris Airlines at LAX. It includes a seat with a 30-inch pitch and 18-inch width. Passengers in Economy class can bring one carry-on bag and one personal item. They also have access to the Volaris in-flight entertainment system.
  • Premium Class is a premium class of service on Volaris Airlines. It includes a seat with a 34-inch pitch and 21-inch width. Passengers are allowed to bring two carry-on bags and one personal item. They also have access to the Volaris in-flight entertainment system, as well as priority boarding and check-in.

The table given below summarises the information:

ClassSeat PitchSeat WidthBaggage AllowanceLounge Access
Economy30 inches17 inchesCarry-on bag and one personal itemNo
Business/Premium Class38 inches21 inchesCarry-on bag, one personal item, and one checked bagYes

The economy class can access the lounge by paying a fee for a day pass.

Are there any codeshare flights operated by Volaris Terminal LAX?

The codeshare agreements allow the airlines to sell seats on flights operated by the other airlines. This gives passengers more options when booking flights, and it can also help to reduce the cost of travel.

But unfortunately, Volaris doesn’t have any codeshare flights operated by any other airlines that depart from LAX Terminal.

NOTE: When you book a codeshare flight, you will receive the same benefits as if you had booked a direct flight with Volaris. This includes the same baggage allowance, seat selection, and in-flight service.

How can I contact Volaris Airlines at LAX Airport?

There are a few ways to contact Volaris Airlines LAX Terminal:

Phone: You can call Volaris Airlines at 1-855-886-8553. This number is available 24 hours a day, 7 days a week.

Email: You can email the airlines by visiting their website.

Live chat: You can live chat with Volaris Airlines on their website.

Social media: You can also contact Volaris Airlines on social media. They are available on Facebook, Twitter, and Instagram.

At Check-in Counter or Service Desk: If you are at LAX Airport, you can also contact Volaris Airlines at their check-in counter or at their customer service desk. The contact details for Volaris Airlines at LAX Airport are as follows:
Check-in counter: +1 310-646-2483
Customer service desk: +1 310-646-2480

What amenities can one get flying with Volaris Terminal at LAX?

You can get a lump sum of amenities to explore at the terminal viz:

  • Free Wi-Fi
  • Power Outlets
  • Restrooms
  • Food & Beverages
  • Shopping Area
  • Children’s area
  • Airport Lounges

You will not find sleeping pods at LAX Airport where you can relax. For this, you need to seek other options such as lounge access, hotels, or public areas.

Overall, Volaris Terminal LAX is full of commendable services which give its users a beautiful journey experience. Therefore, if you’re looking for a low-cost & comfortable flight, Volaris Airlines can be the best choice for you.

Frequently Asked Questions

What terminal does Volaris use at LAX Airport?

Volaris Airlines uses Terminal B also known as TBIT (i.e. Tom Bradley International Terminal) at Los Angeles International Airport (LAX).

What terminal is Volaris arrival in LAX?

Volaris Airlines executes its arrival operations at Terminal B at Los Angeles International Airport.

What terminal is Volaris at LAX departure?

Volaris Airlines departs from Terminal B at Los Angeles International Airport.

What airlines are in terminal 2 LAX along with Volaris?

There are various airlines operating out of Terminal 2 at Los Angeles International Airport viz: AeroMexico, Air China, Air France, Avianca, KLM, Air New Zealand, Alitalia, Hawaiian Airlines, Sun Country Airlines, Virgin Atlantic & WestJet.

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