From world-class amenities to personalized services, the Hawaiian Airlines LAX Terminal is the testament to the passenger’s customer satisfaction, ensuring that each traveler will be empowered at every of their travels.
In this article we will delve into the plenty of services and amenities offered at LAX Hawaiian airlines Terminal showcasing why it stands out as a premier travel hub for Hawaiian Airlines.
General Information About Hawaiian Airlines Los Angeles Terminal
Before going to the further details, to know about the general information of the airport is crucial. Below is the table of some basic information one must know if travelling with Hawaiian Airlines Terminal at LAX-
Airport | Los Angeles International Airport |
Official Website | www.flyLAX.com |
Airlines | Hawaiian Airlines |
Official website | www.hawaiianairlines.com |
Airport Address | 1 World Way, Los Angeles, CA 90045, United States |
Hawaiian Airlines LAX Arrival Terminal | Terminal B |
Hawaiian Airlines LAX Departure Terminal | Terminal B |
Status | Active |
IATA Code | LAX |
Type | Flyable |
City | Los Angeles |
Country | United States |
Airport Contact Number | +1 855-463-5252 |
What Terminal is Hawaiian Airlines at LAX?
Hawaiian Airlines operates from the Terminal B West Gates, specifically Gates 201-225. It is recommended to arrive at the airport 2 hours and 30 minutes before departure, as check-in closes 45 minutes prior to departure time.
After passing through security in Terminal B, passengers will need to allocate approximately 15-20 minutes for walking to reach the West Gates building.
Hawaiian Airlines Arrivals & Departures Terminal At LAX Airport
Hawaiian Airlines’ flights arrive as well as depart from Terminal TB (formerly known as Tom Bradely International Terminal) of Los Angeles International Airport (LAX). But in some cases, this terminal may change. To check the most up-to-date information about Hawaiian Airlines arrivals & departures terminal at LAX Airport, you must visit here.
Hawaiian Airlines LAX Terminal TB Map
Find the map for Hawaiian Airlines Terminal at LAX Airport above. The map given above highlights the location of the LAX Terminal TB, which is where Hawaiian Airlines typically operates from Los Angeles International Airport.
Here’s everything you need to know about the service that passengers can avail at Hawaiian Airlines LAX Terminal-
How you can check-in at Hawaiian Airlines Terminal at LAX?
Passengers can access either the Hawaiian Airlines check-in via kiosk or visit the check-in counters at the Terminal B of Hawaiian Airline LAX Terminal.
Through Airport Kiosk
You can use Hawaiian Airlines check-in kiosk to-
- Request flight check-in
- Check and pay for your bags
- Request seat upgrade
- Issue boarding pass
- Print bag tags
Please note kiosk are only available for travel between –
Travel Destination | Cut-off Time (minutes prior to departure) |
---|---|
Neighbor Island destinations | 30 |
Hawaii and North America | 45 |
Hawaii and international | 60 |
Through Hawaiian Airlines Check-In Counter at LAX
To check-in with Hawaiian Airlines at LAX Terminal, follow these steps –
- Locate the Hawaiian Airlines check-in area at LAX. The check-in counters for Hawaiian Airlines are usually found in Terminal B.
- Approach the check-in counter for Hawaiian Airlines. Provide the travel documents and the booking details to the available Hawaiian Airlines representative.
- If carrying a checked baggage, ask the agent to check, if applicable.
- Request any special service for your booking.
- Once you have checked and processed bags, collect the boarding pass and follow the signs to the security area.
Arrive at the Hawaiian Airlines Terminal LAX at least 2 hours prior to domestic flights and 3 hours before international flights.
How to add baggage at Hawaiian LAX Terminal?
Before adding or purchasing extra baggage allowance, let’s find out the baggage allowance for Hawaiian Airlines-
Checked Bags up to 50 lbs and 62 linear inches | Neighbor Island (USD) | North America (USD) |
---|---|---|
1st checked bag | $25$15 HawaiianMiles Members | $30 |
2nd checked bag | $35$20 HawaiianMiles Members | $40 |
3 or more checked bags (per piece) | $50 | $100 |
- The maximum dimension of the checked baggage must be within 157 cm or 62 linear inches.
- The weight of the checked bag must not exceed 50 lbs or 23 kg.
Follow these steps to add the baggage at the Hawaiian Air LAX Terminal
- Approach the check-in counter and ask the airline to add baggage allowance to your existing reservation.
- Present your travel documents which includes your passport or government-issued ID alongside the booking reference.
- The airline staff will weigh your bags and check dimensions to ensure it comply with the Hawaiian Airlines Baggage Policy.
- Pay the required fee. The airline staff will process your baggage and issue you the boarding pass.
- Proceed to the security checkpoint and then proceed to your departure gate.
How to cancel a flight at Hawaiian Air Terminal at LAX?
Passengers looking to cancel their flight last-minute must go through the cancellation fees based on the travel route –
Ticket Origin | Cancellation Fees |
---|---|
Japan to US | JPY 30,000 (adult fare) JPY 22,500 (child fare) |
North America to Japan | USD 200.00 (Adult/child fares) |
Hawaii to Japan | USD 250.00 (Adult/child fares) |
Follow these steps to request flight cancellations at Hawaiian Airlines Terminal at LAX
- Go to the Hawaiian Airlines ticket counter at LAX airport.
- Provide the representative with your flight information and let them know that you need to cancel your flight.
- The representative will check your reservation and inform you of any fees or penalties associated with the cancellation.
- If you are appropriate for a refund, the representative will process it for you.
- If you have checked baggage, inform the representative that you want to cancel your flight and retrieve your baggage.
- The representative will provide you with a confirmation of your cancellation and any refund due.
How to report for delayed, damaged, or lost baggage at LAX Hawaiian Airlines Terminal?
To report a lost or damaged item while traveling with Hawaiian Airlines, you will need to visit one of their designated baggage service counters at LAX Hawaiian Airlines Terminal B.
You can also do the follow up for your request with the Central Baggage Services Office of Hawaiian Airlines. Below is the overview of their contact-
Contact Method | Details |
---|---|
Phone | 866-389-6654 (Toll Free) |
[email protected] | |
Fax | 808-835-3466 |
P.O. Box 30008, Honolulu, HI 96820 | |
Operational Hours | 8 AM to 6:30 PM HST, Mon-Sun (including holidays) |
NOTE: You must report the delayed, or damaged baggage report within 4 hours of flight’s arrival at Hawaiian Airlines LAX Terminal.
What is the check-in procedure for pets at Hawaiian Airlines Terminal at LAX?
Passengers are allowed to travel with their pets on inter-island flights within Hawaii and flights between the State of Hawaii and the US Mainland. If you wish to bring your pet onboard, it must be contained in an approved carrier. Here is the overview-
Dimension | Maximum Limit |
---|---|
Length of the carrier | 16 inches |
Width of the carrier | 10 inches |
Height of the carrier | 9.5 inches |
Combined weight of the pet and carrier | 25 pounds |
To check in your pet at the Hawaiian Airlines at LAX Terminal, follow these steps –
- Prior to your travel date, contact Hawaiian Airlines to inquire about the requirements and restrictions for pet travel at Hawaiian Airlines Terminal LAX.
- Inform that you would like to book a flight and add a pet to your travel.
- This will help the Hawaiian airlines to allocate space for your pet on the designated flight.
- Obtain an approved pet carrier that meets Hawaiian Airlines specifications.
- On the day of travel, arrive 3 hours before your flight.
- Proceed to the Hawaiian Airlines check-in counter at Terminal B.
- Pay for the pet fee and head to the security screening.
- Follow the airline’s instructions and proceed to the screening process for your pet.
Additional Services/Amenities Offered At Hawaiian Airlines LAX Airport Terminal
Hawaiian Airlines offers various services and amenities at Terminal B of Los Angeles International Airport. This includes –
- Hawaiian Airlines Premier Club – The lounge access which is exclusively offered to the Hawaiian Airlines Premier Club members, Pualani Platinum and Pualani Gold members, and guests traveling in First Class.
- Priority check-in – The Hawaiian Airlines Terminal at LAX offers priority check-in for passengers traveling on Business Class and First Class.
- Special Service – LAX Hawaiian Airlines Terminal B provides special assistance services for passengers with disabilities. This may include wheelchair assistance, escort services, and priority boarding.
- Group Travel Assistance – For passengers traveling as part of a group, Hawaiian Airlines may offer dedicated services at Hawaiian Airlines LAX Terminal. This includes assistance with group cancellation, and coordination for special services.
- Language Assistance – Hawaiian Airlines may provide language assistance services at Hawaii Airlines Terminal LAX for passengers who need support in language other than English. The 24*7 multilingual customer service representatives assist with communication and ensure a seamless travel experience.
Additional Amenities at Hawaiian Airlines
Below is the list of other additional amenities available at Hawaiian Airlines Terminal at LAX –
Category | Facilities |
---|---|
Baby Facilities | Terminal B Level 3 near oversized baggage |
Pet Relief Areas | Terminal B: Left after security in the Great Hall, Near gate 206 |
Duty-Free | Available in Terminals B, 2, 3, 4, 5, 6, and 7 |
Smoking Areas | Designated smoking areas at Terminals 1, 3, 5, 6, 7, and B (curbside) |
Prayer | No chapel services or places of prayer at LAX |
Money | ATMs in all Terminals |
Currency Exchange | Currency exchange services in all Terminals except 1 and 8 |
Medical Center | No medical center at LAX |
Are there Hawaiian Airlines Lounges at LAX?
The airline does not offer any dedicated lounges at Hawaiian Airlines Terminal LAX. Besides, below is the list of other lounges that are available at Hawaiian Airlines LAX Terminal –
Lounge | Location | Opening Hours | Day Pass Fee per Person |
---|---|---|---|
Air Canada Maple Leaf Lounge | Terminal 6, near gate 65B | Daily: 5:30 a.m. to 10:15 p.m. | N/A |
Hawaiian Lounge | Terminal 6, near gate 64B | Daily: 5 a.m. to 9:30 p.m. | $60 |
American Admirals Club | Regional Terminal, near gate 52D | Daily: 6:15 a.m. to 10:30 p.m. | $59 |
Terminal 4, near gate 40 | Daily: 4:30 a.m. to 12:30 a.m. | ||
Terminal 5, near gate 53B | Daily: 5 a.m. to 12 a.m. | ||
American Flagship Lounge | Terminal 4, near gate 40 | Daily: 4:30 a.m. to 12:30 a.m. | N/A |
Centurion Lounge | Terminal B, on the left after security | Daily: 6 a.m. to 7:30 p.m. | N/A |
Delta One Lounge | Terminal 3, TBD | TBD (open in 2024) | TBD |
Delta Sky Club | Terminal 3 Sky Way, after security | Daily: 4:15 a.m. to 12:30 a.m. | N/A |
Emirates Lounge | Terminal B, Level 6 lounges | Daily: 12:40 p.m. to 4:40 p.m. | N/A |
LA International Lounge | Terminal B, Level 6 lounges | Daily: 6 a.m. to the last departure | Undisclosed |
Oneworld Los Angeles Business Lounge | Regional Terminal, opposite gate 52D | Daily: 6:30 a.m. to 11:30 p.m. | N/A |
Qantas Lounge | Terminal B, Level 5 lounges | Daily: 6:30 a.m. to the last departure | N/A |
SkyTeam/Korean Air Lounge | Terminal B, Level 5 lounges | Mon., Wed., Fri., Sat., and Sun: 7 a.m. to 3 p.m. and 7 p.m. to 11 p.m.Tue. and Thur: 11 a.m. to 3 p.m. | N/A |
Star Alliance Lounge | Terminal B, Level 6 lounges | Daily: first departure to 12:30 a.m. | N/A |
United Club | Terminal 7, near gate 71A | Daily: 4:30 a.m. to 12:15 a.m. | $50 |
United Polaris Lounge | Terminal 7, near gate 73 | Daily: 6:30 a.m. to 10:30 p.m. | N/A |
USO Lounge (Free for Active Military) | Center Way, LAX Theme Building, ground floor | Mon. and Tue.: 9am to 5pmWed. to Fri.: 9 a.m. to 10 p.m. | N/A |
What Car Rentals are available at Hawaiian Airlines Terminal LAX?
Car Rental service is not available at Hawaiian Airlines Terminal LAX. The service is available at Economy Parking Lot C. The following car rental companies are available at Los Angeles International Airport –
Car Rental Company | Contact Number |
---|---|
Alamo | 888-826-6893 |
Avis | 310-342-9200 |
Budget | 310-642-4500 |
Dollar | 866-434-2226 |
Enterprise | 310-649-5400 |
Fox | 323-673-9084 |
Hertz | 310-568-5100 |
National Car Rental | 888-826-6890 |
SIXT | 855-471-2760 |
Thrifty | 877-283-0898 |
What transportation options are available at LAX Hawaiian Terminal?
There are several transportation options available at the Hawaiian Airlines Terminal (Terminal B) at LAX.
- Ground Transportation – There are free shuttles that run between the terminals, the LAX City Bus Centre, LAX Economy Parking, Aviation Station on the Metro C Line and the LAX Employee Parking.
- Bus – A complimentary “C” airport shuttle available from the Terminal waiting area.
- Taxi – Metered taxis are readily available in the designated transportation area outside each Terminal. For trips to downtown Los Angeles, a flat fee of $50.50 applies, inclusive of a $4 airport surcharge.
- Ride Services – Uber or Lyft are permitted to pick up and drop off passengers exclusively on the upper departures level of the airport.
Whether it’s the convenience of priority check-in, or the intricacies of last minute flight changes or cancellation, every aspect of the travel experience is designed for hassle-free travel at Hawaiian Airlines LAX Terminal.
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Frequently Asked Questions
Hawaiian Airlines operates at Terminal B, formerly known as Tom Bradley International Terminal, at LAX.
Hawaiian Airlines flights arrive at Terminal B at LAX.
Hawaiian Airlines departures are located at the Terminal B West Gates, specifically Gates 201-225, at LAX.
No, Hawaiian Airlines does not have a lounge at LAX.
It is recommended to arrive at the airport at least 2 hours and 30 minutes prior to departure for Hawaiian Airlines flights at LAX.
Parking options at LAX include several parking structures and lots located near the airport terminals.
Yes, LAX offers car rental services, including at the Terminal B area where Hawaiian Airlines operates.
The ticket counter at the Hawaiian Terminal at LAX opens 2.5 hours prior to the first departure of the day and closes 30 minutes before the last departure.
Hawaiian Airlines accepts both electronic and paper boarding passes at LAX Airport.