Virgin Atlantic JFK Airport Terminal (JFK)

  • + 1 (800) 862-8621
  • John F. Kennedy International Airport, Queens, NY 11430, United States

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

John F. Kennedy International Airport (JFK) is the busiest airport in the United States. Virgin Atlantic Terminal at JFK is a convenient and luxurious way to start or end your journey, executing its operations at the airport itself. The airline renders flights to over 50 destinations in North America, the Caribbean, Europe, Africa, and the Middle East through JFK.

virgin atlantic terminal jfk

This terminal offers a variety of perks and amenities, making it a great option for all passengers therefore, whether you are flying in Upper Class or Economy, the terminal is sure to make your travel experience a more enjoyable one!!!

What You Need To Know About Virgin Atlantic JFK Terminal – General Information

Before proceeding further, the following information is important to get quick clues about the Virgin Atlantic Terminal at JFK-

AirportJohn F. Kennedy International Airport
AirlinesVirgin Atlantic
Airport AddressQueens, NY 11430, United States
Virgin Atlantic Arrival Terminal JFK Terminal 4
Virgin Atlantic Departure Terminal JFKTerminal 4
CityNew York
CountryUnited States
Airport’s Contact Number+1 718-244-4444

What Terminal is Virgin Atlantic at JFK?

Virgin Atlantic uses Terminal 4 at John F. Kennedy International Airport (JFK) as it’s the home base for North American operations.

The terminal is located on the north side of the airport and has 12 gates. It is connected to the AirTrain JFK system, which provides transportation to other terminals and the subway. This is also used as Virgin Atlantic International Terminal JFK.


The airline uses Terminal 4 for its operations. However, for codeshare flights, it uses Terminal 1. In some cases, the terminals may change, you can check your arriving flight here.


For departures as well, the airline uses Terminal 4 but for codeshare flights, it is also transitioned to Terminal 1. In case of a change in the Virgin Atlantic departure terminal from JFK, you can check out here.

At what time should one arrive at Virgin Atlantic Terminal JFK?

The recommended time to arrive at Virgin Atlantic JFK Terminal is at least 2 hours before your flight’s scheduled departure time. This will endow you with sufficient time to go through the security needfuls that are mandatory to do. If you are checking in luggage, you may need to arrive even earlier, as the check-in lines can get long.

Here is a breakdown of the recommended arrival times at the Virgin Atlantic JFK terminal 4:

Type of flightRecommended Arrival Time
International2 hours
Domestic1.5 hours
Pre-Clearance1 hour

How to check in for Virgin Atlantic Terminal JFK?

You can check in for the Virgin Atlantic as per your convenience viz being in person, online, or via the mobile app. The following are the procedures given for the check-in:

Online check-in

This is the fastest and the most convenient way to do it. You can check-in from 24 hours prior to your flight to 70 minutes before the flight departure.

Below are the steps on how to check in here online:

  1. Search the Virgin Atlantic website and press on the “Check in” button.
  2. Enrollyour booking reference and last name.
  3. Select your flight, you want to take.
  4.  Check your booking procedure and do the alterations, if needed.
  5. Have your boarding pass right on your phone.

Check-in at the Virgin Atlantic Terminal JFK

You can do check-in by being at the airport at Virgin Atlantic’s check-in desks in Terminal 4. It starts its work 4 hours before the scheduled departure and closes 1 hour prior to departure for a particular flight.

Steps to check-in at the airport:

  1. Proceed to the Virgin Atlantic check-in desks.
  2. Find the particular desk for your flight.
  3. Enter your booking reference and last name.
  4. Present your passport or other valid identification.
  5. Check in your bags, if applicable.
  6. Get your boarding pass.

Check-in through Virgin Atlantic App

 The check-in can also be done using its mobile app. The app can be used in both iOS and Android devices. 

Steps on check-in through mobile app:

  1. Download the Virgin Atlantic app from the App Store or Google Play Store.
  2. After installing the app, sign in to your account.
  3. Tap on the “Check in” button.
  4. Provide with asked information.
  5. Check your booking and make any transitions, if required.
  6. Click on the “Check in” button again.
  7. Then have a soft copy of your boarding pass with you to show.

What are the baggage allowances at the Virgin Atlantic Terminal JFK?

The baggage allowances at the terminal vary from class to class flights. You can get the insights by looking at the table below:

Class of travelChecked BaggageCarry-on Baggage
Economy Baggage1 bag, 23 kg (50 lbs)1 bag
Premium Economy Class2 bags, 23 kg (50 lbs) each1 bag
Upper Class2 bags, 32 kg (70 lbs) each1 bag
Children (2-11 years old)1 bag, 23 kg (50 lbs)1 bag
Infants (under 2 years old)1 carry-on baggage & one collapsible stroller

For more detailed information, you can check out here.

What are the lost and found protocols of Virgin Atlantic Terminal JFK?

The lost and found department is quite active at the Terminal. Given below are the lost and found protocols of Virgin Atlantic JFK Terminal.

If you have lost an item at the airport

  • Report it to the airport’s lost and found department. You can find it in Terminal 4, near Gate 42 or you can also contact at 718-751-4001.
  • Provide as much information as possible about the item you have lost. This includes the item’s description, its value, and where you lost it.
  • The airport will keep your item for 90 days. If it is not claimed during that time, it will be donated to charity.

If you have lost an item on your flight

  • Complete a lost property report. You can get the report form on the Virgin Atlantic website.
  • Elaborate them clearly about the lost item which includes the item’s description, its value, and the spot you lost it.
  • The Virgin Atlantic Baggage Tracing team will review your lost property report. They will contact you if your item is found.

Some additional tips for lost and found

  • Be sure to check with the airline and the airport before giving up hope. Items are often found and returned to their owners.
  • If you have lost a credit card or passport, be sure to contact the respective company or agency immediately. They can cancel your card or passport and issue you a new one.
  • If you have lost a piece of jewelry, be sure to have the serial number or any other identifying information. This will assist the concerned department to identify your item.

What are the modes of payment accepted at Virgin Atlantic Terminal JFK?

Although at the terminal, various payment options are available. Given below are the options: 

  • Cash: You can pay for your flights, checked bags, and other services with cash at the Virgin Atlantic check-in counters.
  • Credit cards: Virgin Atlantic accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.
  • Debit cards: You can also use the debit card as well at the terminal.
  • Traveler’s checks: These checks are accepted at the terminal check-in counters.
  • Gift cards: Virgin Atlantic gift cards can be used to purchase flights, checked bags, and other services.
  • Airport payment kiosks: There are airport payment kiosks located throughout the Terminal that can be used to pay for your flights. 
  • Mobile payments: You may be able to pay for your flights and other services using a mobile payment app, such as Apple Pay or Google Pay.

PRO TIP: Some ticket counters may not accept cash or traveler’s checks. It is always best to check with the ticket counter before you travel to see what payment methods are accepted.

Are pets allowed at the Virgin Atlantic JFK Terminal?

Yes, pets are allowed at the Virgin Atlantic Terminal, but there are a few restrictions-

  • Pets must be in a carrier that is no larger than 22 inches long, 14 inches wide, and 9 inches high.
  • Pets must be accompanied by their owner at all times.
  • Pets are not allowed in some areas at the terminal. Areas included-
    • Security checkpoint
    • Gate areas
    • Restrooms
    • Shops
    • Restaurants

There are a few exceptions to these restrictions at JFK Virgin Atlantic Terminal. For example, service animals are allowed in all areas of the terminal. You can find more information about the JFK Airport Virgin Atlantic Terminal pet policy here.

What is the refund policy of Virgin Atlantic Terminal JFK?

The refund policy of Virgin Atlantic JFK Terminal depends on the fare type and the reason for the refund. Here are some general guidelines:

  • Tickets that are not used: If you have a ticket that you have not used, you can request a refund for the full fare, including taxes and fees.
  • Tickets that are partially used: if anyone is possessing a used part of a ticket, they may be able to request a refund for the unused portion. The amount of the refund will rely upon the flight class and the reason for asking the refund.
  • Refunds due to flight cancellations: If your flight is canceled, you are entitled to a refund for the full fare, including taxes and fees.
  • Refunds due to flight delays: If your flight is delayed, you may be eligible for a refund. The refund will depend on the length of the delay and the flight class.

PRO TIP: To ask for a refund, you can contact Virgin Atlantic customer service. You will need to provide your booking reference number and the reason for the refund.

Is there any lounge at Virgin Atlantic Terminal at JFK?

Yes, there is a Virgin Atlantic Clubhouse at Terminal 4, above boarding gates A4 and A5. It is a luxurious lounge that offers a variety of amenities, including:

  • Complimentary food and drinks
  • Free Wi-Fi
  • Work areas
  • Shower facilities
  • Lounge beds

PRO TIP: The Virgin Atlantic Clubhouse is open to Virgin Atlantic upper-class passengers, Flying Club Gold members, and Delta SkyMiles Medallion members. There are also day passes available for purchase which you can have by paying a certain amount.

Which are different codeshare flights operated by Virgin Atlantic Terminal JFK? 

Virgin Atlantic Airlines has codeshare agreements with a number of airlines, including the prominent as follows:

  • Delta Airlines
  • Air France
  • KLM Royal Dutch Airlines
  • Delta Connection

NOTE: Delta Connection is a regional airline that operates by Delta Airlines JFK Airport Terminal.

Which parking slots are available at Virgin Atlantic Terminal at JFK?

Have an insight into the several options present at the JFK Airport Virgin Atlantic terminal-

Parking TypeLocationRates
Short-Term ParkingClosest to the terminalFor first 30 mins – $6For every 24 hours – $70
(Pre-booked daily rates can be availed at $42)
Long-Term ParkingFurther away from the JFK terminal for Virgin AtlanticFor the first 24 hours – $29 Every 8 hours or part thereof – $14.50
(Pre-booked daily rates can be availed at $20)
Economy ParkingMid-range optionStarts at more than $24/day.
Valet ParkingPremium parking optionAvailable 24/7 & may cost above $50 per day.
Cell Phone lotFree parking for those people who’re waiting to pick up passengersLocated off-site and is accessible by shuttle bus.

How to rent a car at JFK Virgin Atlantic Terminal?

Several car rental companies provide their services at the Virgin Atlantic Airlines JFK Terminal. These companies have counters located in the Rental Car Centre, which is connected to the JFK terminal for Virgin Atlantic via the AirTrain. You can book your car as well in advance online or by phone.

The table given below will tell you about the companies & their contact details:

Car Rental CompaniesContact Details
Alamo+1 888-233-8749
Avis+1 800-230-4898
Budget+1 800-527-0700
Dollar+1 800-800-4000
Enterprise+1 800-736-8222
Hertz+1 800-654-3131
National+1 888-826-6890
Thrifty+1 800-331-3550
Payless+1 800-729-5377
Sixt+1 888-749-8227

Does Virgin Atlantic Terminal at JFK have hotels nearby?

You can explore multitudes of hotels as per your convenience, preferences, and budget. Have a look:

HotelRatingDistance from the AirportAmenities
Hilton New York JFK Airport3-Star2.9 kmBreakfast, Parking, Air Conditioning, Fitness Centre, Room Service, Restaurant, Bar, Free Wi-Fi
Courtyard by Marriott New York JFK Airport3-Star2.8 kmFree Wi-Fi, Parking, Breakfast, Bar, Fitness Centre, Restaurant, Pet-Friendly
Hotel Mint JFK Airport5 kmFree Wi-Fi, Parking, Accessible, Child-Friendly, Restaurant, Smoke-Free
JFK Plaza Hotel5 kmFree Wi-Fi, Air Conditioning, Accessible, Smoke-Free Property, Child-Friendly
SpringHill Suites by Marriott New York JFK Airport3-Star7.1 kmFree Breakfast, Free Wi-Fi, Fitness Centre, Full-Service Laundry, Airport Shuttle, Air Conditioning, Restaurant
Fairfield Inn by Marriott New York JFK Airport3-Star2.4 kmFree Wi-Fi, Parking, Full-Service Laundry, Business Centre, Air Conditioning, Accessible, Child-Friendly
Radisson Hotel JFK Airport3-Star3 kmBreakfast, Free Wi-Fi, Air Conditioning, Restaurant, Bar, Hot Tub, Fitness Centre, Parking

What are the perks provided by JFK Virgin Atlantic Terminal?

If you are flying with Virgin Atlantic, be sure to check out the perks that are available to you at Virgin Atlantic Terminal & the multitude of things to do at JFK Airport. They can assist you to get the best out of your travel experience.

  • A variety of restaurants and shops: There are several restaurants and shops at the Terminal.
  • Free Wi-Fi: There is free Wi-Fi available throughout the Terminal, so you can stay connected while you wait for your flight.
  • Children’s play area: You also get access to the children’s play area at Virgin Atlantic Terminal.
  • Priority baggage handling & check-in: Passengers with Virgin Atlantic Gold or Platinum status or upper class can enjoy priority baggage handling & check-in, which means that your bags will be the first to be unloaded from the plane when you arrive at your destination & help you get through the airport more quickly.
  • Extra luggage allowance: Passengers with Virgin Atlantic Gold or Platinum status can check an extra bag for free, which can be helpful if you are traveling with a lot of luggage.
  • Complimentary seat selection: If you’re having Virgin Atlantic Gold or Platinum status can select your own seats when you book your flight.
  • Access to the Virgin Atlantic Clubhouse: Passengers with upper-class tickets can enjoy access to the Virgin Atlantic Clubhouse in Terminal 4, which offers a relaxing space to relax before your flight, complimentary food and drinks, and Wi-Fi.
  • Sleep Pods: Sleep Pods at Virgin Atlantic JFK Terminal 4 are also available for the passengers to get relaxed during the delays in flights, early morning flights or long layovers.

Overall, Virgin Atlantic Terminal JFK is a great place to fly from if you are looking for a luxurious and comfortable travel experience. As the terminal is well-organized and easy to navigate. The staff is friendly and helpful & all the services are passengers-oriented. Therefore, if you think of traveling via the airport, it can be a suitable choice for you.

How Can We Help?

ContactForSupport, your go-to online phone directory, is a valuable aid for travelers seeking information about Virgin Atlantic’s terminal at JFK Airport. By just making a call with our representatives, passengers can quickly obtain details about Virgin Atlantic’s terminal location and amenities. We save time and reduce confusion, ensuring a smooth airport experience.

With ContactForSupport, travelers can easily navigate JFK Airport and find the terminal they need, ensuring a hassle-free journey with Virgin Atlantic. From flight gates to services, ContactForSupport is a reliable guide at your fingertips.

Frequently Asked Questions

What terminal does Virgin Atlantic use at JFK?

Virgin Atlantic uses Terminal 4 at John F. Kennedy International Airport (JFK).

What terminal do Virgin Atlantic arrivals at JFK Airport?

Virgin Atlantic operates its arrivals at Terminal 4 at the John F. Kennedy International Airport (JFK).

From which terminal does Virgin Atlantic depart from JFK Airport?

Virgin Atlantic flights depart from John F. Kennedy International Airport from Terminal 4.

Is there a lounge at JFK Airport for Virgin Atlantic Airways?

Yes, Virgin Atlantic Clubhouse is available there at the terminal for Virgin Atlanta passengers to access.

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