United Airlines Minneapolis-St. Paul International Airport Terminal (MSP)

United Airlines Minneapolis-St. Paul International Airport Terminal is the busiest terminal in the US that will serve more than 20 million passengers in 2021, and half of them belong to United Airlines, according to Airports Council International-North America.

It serves as the primary hub for United Airlines, and other major domestic and international airlines.

General Information About United Airlines MSP Airport

United Airlines operates out of Terminal 1 at Minneapolis-St. Paul International Airport in Minnesota City. This terminal is a modern and spacious facility that offers a range of amenities and services to make your travel experience as comfortable as possible.

Have a quick look to the general information about United Airlines MSP Terminal given below –

MSP Airport Map

United Airlines Minneapolis-St. Paul International Airport – Guide

United Airlines uses terminal 1 at the Minneapolis-St. Paul International Airport.

United Airlines hosts 10 + customer service counters at the Minneapolis-St. Paul International Airport offers the valuable customer service that passengers require at the time of travel.

This United Airlines Minneapolis-St. Paul International Airport Terminal review was put together to provide you with a quick look at the airline services available at the Minneapolis-St. Paul International Airport (MSP), and how you can make the most of them.

Have you ever wondered how much luggage fees cost on United Airlines at the Minneapolis-St. Paul International Airport? When you fly United Airlines, do you get food and drinks? What is the frequency of United Airlines’ delays?

We’ve included some basic travel information, such as booking alternatives, additional expenses (such as baggage fees), seat specifications, in-flight facilities, customer satisfaction ratings, and more.

Ticketing Counter at United Minneapolis-St. Paul International Airport Terminal

Passengers can book the flight at the United Airlines counter up to 2 hours before the scheduled departure. The airline offers all classes of ticket booking at the airport counter – 

• You are allowed one small personal item that fits under the seat in front of you.
• To check your bag, you’ll go to a check-in counter or designated kiosk in the airport lobby.
• Your carry-on baggage allowance is the same as for standard tickets if you’re traveling on trans-Pacific flights.
• Group and family seating is not available.

Seat Upgrade Option at the Airport

The airline randomly assigns you a seat at the airport unless you pay the seat upgrade fee at the time of check-in. 

To get a preferred fee, passengers need to pay a small fee for seat selection to sit with their family and friends.

Depending on the travel route and fare type purchased with the airline, the airport counter charges fees ranging from 75 to 250 USD.

MileagePlus Premier members have access to upgrades on select United flights, but complimentary upgrades can be granted on a space-available basis. While these types of upgrades do occur, you shouldn’t rely on them due to their limited availability.

United Airline’s Baggage Counter at Minneapolis-St. Paul International Airport Terminal

United Airlines baggage counter is located at Terminal 1 of the Minneapolis-St. Paul International Airport. 

Baggage Counter Hours – Daily: 03:15 am – 01:15 am.

In order to check the bags, you must arrive 45 minutes before departure for domestic flights, and 60 minutes before departure for international flights. 

• Baggage allowance – United Airlines’ regular fare only includes one personal item. This means that a carry-on bag and all checked bags will incur an additional payment. Comparatively, the United Airlines baggage fee is higher at the airport. Pre-purchasing the baggage is the cheapest option. 

The baggage size and weight limit must be within – 

• 17 x 10 x 9 inches for personal items.
• 22 x 14 x 9 inches for standard carry-on bags. 

The maximum dimension of the checked bag must not exceed 62 linear inches, and the maximum weight must be 50 pounds. 

To calculate your baggage expenses, use the baggage tool for the most accurate dimensions, weight limit, and fee-based on your travel route.

United Airlines Arrivals at Minneapolis Airport

United Airlines uses Terminal 1 for arrivals at Minneapolis Airport. In some cases this terminal may change, you can check the terminal with your airline here.

United Airlines Departures from Minneapolis Airport

United Airlines uses Terminal 1 for departures from Minneapolis Airport. In some cases this terminal may change, you can check the terminal with your airline here.

How to get United Airlines Boarding Pass at MSP Terminal?

To get the boarding pass issued, visit the check-in counter located at the United Airlines Minneapolis-St. Paul International Airport terminal. Passengers who wish to acquire priority boarding at the airport need to pay 15 USD each way per passenger.

Unaccompanied Minor Service

Visit Minneapolis-St. Paul International Airport terminal of United Airlines to expedite unaccompanied minor travel. As a parent or guardian, fill out the travel consent form and pay the required fee at the airport.

Unaccompanied children must check in with a parent or guardian at the United Airlines Minneapolis-St. Paul International Airport terminal. Unaccompanied children are not permitted to check in online.

Arrive early at the airport to complete the necessary paperwork, see the child securely through security screening and present the youngster to the gate agent for the boarding process.

The adult must stay at the airport until the child is airborne which is 15 minutes.

The United Airlines unaccompanied minor fee is 150 USD per passenger one-way and is applicable for children aged between 5 and 12 traveling alone. 

United Airlines Pet Travel

The United Airlines pet travel form needs to be completed at the United Airlines Minneapolis-St. Paul International Airport terminal if you book the flights within 48 hours of departure. All you need to do is – 

• Check the “PetSafe Pet Transport & Shipping” protocols by the United Airline on the website or simply click here.
• Read and complete the form. (2 forms need to be submitted if traveling with 2 service dogs).
• Submit the form at the time of check-in.
• You need to keep a copy of the form handy for the entire duration of the trip.

Delayed, Damaged, and Lost Baggage

If the checked baggage is lost, delayed, or damaged upon arrival, immediately report to the Minneapolis-St. Paul International Airport within 4 hours of the arrival of the flight on which you traveled. 

In the event of luggage damage during international travel, the guest who is entitled to delivery shall notify United Airlines Minneapolis-St. Paul International Airport as soon as after detecting the damage and no later than 7 days after receiving checked baggage.

Currency/Method of Payment

United Airlines do not accept cash, cheques, and money orders at the Minneapolis-St. Paul International Airport.  For any transactions, only debits and credit cards would be accepted.

Car Rentals at United Terminal MSP Airport

There are several car rental services available at MSP International Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Thrifty. These rental services have parking areas located in the Federal Circle Station, which can be reached by taking the AirTrain.

Parking Areas at United Terminal MSP Airport

Additionally, there are also parking areas available for personal vehicles at United Airlines MSP terminal 1, Green, Gold, Blue, Red, Silver, Pink, and Brown Ramps, with the exception of Gold Level 3 which is Hourly parking only. Green and Gold Parking Ramps are connected to Terminal 1 via enclosed skyways on Level 3.

Hotels Near Minneapolis-St. Paul International Airport

• InterContinental Minneapolis – St. Paul Airport, an IHG Hotel – 0.7 km away
• Hyatt Place Minneapolis Airport South – 2.7 km away
• Embassy Suites by Hilton Minneapolis Airport – 2.7 km away
• Hilton Minneapolis-St Paul Airport – 2.6 km away
• Spring Hill Suites Minneapolis-St. Paul Airport/Mall Of America – 2.9 km away

Conclusion

Since the airline provides seamless travel from point A to point B, those who appreciate United Airlines are familiar with their level of customer service at the United MSP International Airport Terminal. When it comes to customer satisfaction, there are a variety of factors that consistently place United in the hot seat. There are few ticketing alternatives, but there aren’t many extra fees, and the onboard amenities are really good. Additionally, it looks that flying United Airlines is often regarded as always being preferred.

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MSP United Terminal 1 Tour

Frequently Asked Questions