United Airlines Terminal Logan – Boston Logan International Airport (BOS)

  • +1-800-864-8331
  • Terminal B, East Boston, MA 02128, United States
  • https://www.united.com/en/us

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Terminal B at Boston Logan International Airport (BOS) serves as the hub for various major air carriers, including United Airlines. For United Airlines, terminal B is considered as United Terminal Logan. It is the busiest & largest terminal at the Logan Airport.

United Airlines Terminal Logan - Boston Logan International Airport (BOS)

Travelers who tend to fly with United Airlines Terminal Logan have come to the right place here. Find out everything about United Airlines terminal number, boarding pass, ticketing counter, baggage allowance, etc. at Boston Airport.

Boston Logan Airport United Terminal – Basic Information

Flyers must know the exact details like airport address, arrivals & departures terminal, ticketing & check-in counter & their hours of operation. Here are the basic details about the United Airlines Terminal at Logan that every flyer needs to know before flying-

AirportBoston Logan International Airport
Airport AddressEast Boston, MA 02128, United States
Airport Contact Number+1 800-235-6426
Airlines OperatingUnited Airlines
United Airlines Official Websitewww.united.com
Contact Number of United Airlines Logan Terminal+1-800-864-8331
United Arrival & Departure Terminal at Logan AirportFor arrivals: Terminal B & E
For departures: Terminal B
United Airlines Ticket & Check-in Counter at BostonTerminal B
United Ticket & Check-in Counter Hours at Logan Airport3:30 a.m.-9:00 p.m. Daily

What Terminal is United at Logan? – The Terminal Overview

United Airlines uses Terminal B at the Boston Logan International Airport (BOS). The terminal has a U-shaped layout with gates inside & around the outside. Terminal B has 39 gates (namely, B1 to B12, B14 to B31, B31A, B32 to B35, B35A, and B36 to B40) and 2 security checkpoints located on the north as well as south sides of the terminal.

On the south side of the terminal, you’ll find the American Airlines Admirals Club, while the northeast side hosts the United Club. The Chase Sapphire Lounge by The Club can be conveniently found near gates B39 and B40. You’ll discover a variety of shops and dining options on both sides, with offerings that include 2 Legal Sea Foods, 3 Starbucks, and 3 Dunkin’. This information is uniquely generated in active voice, as requested.

United Airlines Arrival Terminal Logan Airport

United Airlines arrives at Terminal B at Boston Logan Airport. Although, in some cases, Terminal E is also used for United arrivals at BOS.

United Airlines Departure Terminal Logan Airport

United Airlines flights fly out from Terminal B for departures from Boston Airport.

NOTE: The terminal for arrivals & departures may change for some reason. You must confirm it through the official website or your flights attendants.

United Logan Terminal B Map

Find the Logan Airport United Terminal directions in the map given above. The map highlights the location of Terminal B & the nearby areas. You can specifically find the Terminal B areas from where United Airlines primarily operates from Boston.

Ticketing Counter at United Terminal Logan

The United Airlines ticketing counter is located at Terminal B of Boston Airport. Passengers can book the flight with United Airlines 2 hours before the scheduled departure at Logan Airport United Terminal. The airline offers all classes of ticket booking at the counter. Follow the steps below to book your flight:

  • Go to the United Airlines Logan Terminal ticket counter and ask the agent to book a new flight. 
  • Provide the travel date, the destination point, and the number of passengers.
  • Based on the availability, the airline’s executive will offer you the new or the desired flight options.
  • Choose the desired flight, and pay the required amount.
  • After you book the flight, the airline will send the confirmation and e-ticket to your registered email address.

United Airlines Seat Upgrade at Logan Airport

The airline randomly assigns you a seat at the airport unless you pay the seat upgrade fee at the time of check-in. To get a preferred seat, passengers need to pay a small fee for seat selection to sit with their family and friends. Depending on the travel route and fare type purchased with United Airlines, Boston Logan Airport United Terminal’s check-in counter will charge a fee ranging from $75 to $250.

MileagePlus Premier members have access to upgrade and select United flights, but complimentary upgrades can be granted on a space-available basis. While these types of upgrades do occur, you shouldn’t rely on them due to their limited availability.

United Airlines Baggage Counter at Boston Airport

United Airlines baggage counter is located in Terminal B of Boston Logan International Airport. The baggage counter daily opens at 3:00 AM – 9:00 PM. To check the bags, you must arrive 45 minutes before the departure of domestic flights, and 60 minutes before the departure of international flights. 

Baggage Allowance

United Airline’s regular fare only includes one personal item. This means that a carry-on bag and all checked bags will incur an additional payment. Comparatively, the United Airlines baggage fee is higher at the Boston Airport. Pre-purchasing the baggage is the cheapest option. 

The baggage size and weight limit must be within:

  • 17 x 10 x 9 inches for personal items.
  • 22 x 14 x 9 inches for standard carry-on bags. 

The maximum dimension of the checked bag must not exceed 62 linear inches, and the maximum weight must be 50 pounds. To calculate your baggage expenses, use the baggage tool for the most accurate dimensions, weight limit, and fee based on your travel route.

How to get United Airlines Boarding Pass at BOS Terminal?

To obtain a United Airlines boarding pass at Boston Logan International Airport (BOS) Terminal, follow these simple steps:

  1. Check-in Options:
    • Visit the United Airlines check-in counter at the airport. They will assist you in the check-in process and provide your boarding pass.
    • You can also use the self-service kiosks available at the terminal. Just follow the on-screen instructions to check in and print your boarding pass.
  2. Mobile Check-in:
    • If you prefer a digital boarding pass, you can check in via the United Airlines mobile app. Download the app to your smartphone, complete the check-in process, and your mobile boarding pass will be available on your device.
  3. Online Check-in:
    • Another convenient option is online check-in through the United Airlines website. Visit their website, log in to your booking, and complete the check-in process. You can then either print your boarding pass or save it as a digital version on your mobile device.
  4. Security Check:
    • After obtaining your boarding pass, proceed to the security checkpoint. Ensure you have your ID and travel documents ready for inspection.
  5. Boarding:
    • Once through security, follow the signs to your departure gate. Your boarding pass will indicate your gate and boarding time.

To get the boarding pass issued prior, visit the check-in counter located at the United Airlines Logan Terminal B. Travelers who wish to acquire priority boarding at the Boston Airport need to pay 15 USD each way per passenger.

United Airlines Unaccompanied Minor Travel at Boston Airport

When a child is traveling as an unaccompanied minor with United Airlines from Boston Logan International Airport (BOS), the airline has specific procedures and guidelines in place to ensure their safety and comfort. Here’s what you can expect for unaccompanied minor travel at BOS:

  1. Reservation and Fees:
    • You’ll need to make a reservation for the unaccompanied minor service when booking the child’s ticket.
    • There is typically an additional fee for this service.
  2. Check-In:
    • Arrive at the airport well in advance of the flight’s departure time. United Airlines usually recommends at least 2 hours before the flight.
    • Check-in at the United Airlines Logan Terminal counter, where you’ll complete the necessary paperwork and receive the child’s special identification as an unaccompanied minor.
  3. Escort to the Gate:
    • A United Airlines representative at Boston Airport will escort the child through security and to the departure gate. You’ll need to remain with the child until this point.
  4. In-Flight Assistance:
    • The airline staff will assist the child during the flight, ensuring they are comfortable and safe.
    • They will also provide any necessary meals or snacks.
  5. Arrival at Destination:
    • Upon arrival at the destination, a United Airlines representative will escort the child from the aircraft and assist them through the airport.
    • The designated guardian or contact person will need to be present at the destination airport to pick up the child.
  6. Important Documentation:
    • Ensure all required documentation, including the child’s ID, contact information for the guardian, and any necessary paperwork, is in order.

It’s essential to check with United Airlines directly for the most up-to-date information on their unaccompanied minor program, as policies and procedures may change over time. Additionally, be sure to provide the child with guidance on what to do in case of any delays or unexpected situations during travel.

United Airlines Pet Travel at Boston Logan Airport

The United Airlines pet travel form needs to be completed at the United Airlines Logan Terminal if you book the flights within 48 hours before departure. All you need to do is – 

  • Check the “PetSafe Pet Transport & Shipping” protocols on United Airlines’ official website or simply click here.
  • Read and complete the form (the number of forms to be submitted depends on the number of service pets traveling).
  • Submit the form(s) at the time of check-in.

NOTE: You need to keep a copy of the form handy for the entire duration of the trip.

Delayed, Damaged, and Lost Baggage at United Airlines Terminal Logan

If the checked baggage is lost, delayed, or damaged upon arrival at United Airlines Terminal Logan Airport, immediately report to the lost & found counter within 4 hours of the arrival of the flight on which you traveled. 

In the event of luggage damage during international travel, the guest who is entitled to delivery shall notify the United Airlines baggage counter at Boston Logan International Airport as soon as after detecting the damage and no later than 7 days after receiving checked baggage.

United Airlines Boston Logan Terminal Parking

The Terminal B Garage provides a convenient parking option for flights that depart from or arrive at United Airlines Terminal Logan i.e. Terminal B. Parking rates at this terminal may vary depending upon the duration of the parking needed:

First Hour$9.00
1 hour – 2 hours$23.00
2 hours – 3 hours$28.00
3 hours – 4 hours$32.00
4 hours – 7 hours$36.00
7 hours – 24 hours$41.00
1 Day & 0-6 hours$62.00
1 Day & 6-24 hours$82.00
Each Additional Day$41.00
Additional Day 0-6 hours$21.00

All in all, the United Airlines Terminal at Boston Logan International Airport offers a seamless and comfortable travel experience. With a range of amenities, efficient check-in processes, and attentive staff, passengers can navigate their journeys with ease. It’s a hub of convenience for travelers departing or arriving in Boston.

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Frequently Asked Questions

How early should I get to the United Terminal Logan?

If you have a flight with United Airlines from Boston Airport, you must arrive 45 minutes before departure for domestic flights, and 60 minutes before departure for international flights. 

What terminal is United Airlines at Logan Airport?

United Airlines uses Terminal B at Boston Logan International Airport for both arriving and departing flights.

What terminal is United at Logan arrivals?

United Airlines arrives at Terminal B at Logan Airport.

What is the United Airlines departure terminal at Logan Airport?

For departures, United Airlines flies out of Terminal B from Boston Logan Airport.

What terminal does United use at Logan?

The terminal for United at Logan Airport is Terminal B.

Does United fly out of Boston?

Yes, United Airlines flies out of Boston from Boston Logan International Airport’s Terminal B.

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