Lufthansa Airlines Helsinki Airport Terminal (HEL)

Lufthansa Airlines is a German airline and one of the largest airlines in Europe, known for its excellent service, modern fleet, and innovative in-flight amenities. Lufthansa operates from several airports worldwide, including Helsinki Airport Terminal (HEL), a major airport in Finland. 

The Lufthansa Airlines Helsinki Airport Terminal (HEL) offers passengers a comfortable and convenient travel experience. In this article, we will take a closer look at the features and amenities of the Lufthansa Airlines Helsinki Airport Terminal (HEL), exploring what makes it one of the most sought-after airports for travelers flying to and from.

Introduction to Lufthansa Airlines

Lufthansa Airlines is a leading German airline with a long and proud history of providing world-class service to its passengers. With a reputation for reliability, efficiency, and outstanding customer service, Lufthansa is one of the largest airlines in Europe and a member of the Star Alliance, a global network of airlines. Founded in 1953, Lufthansa has grown into a major player in the aviation industry, offering flights to over 200 destinations across the globe. 

Introduction to Helsinki Airport

Helsinki Airport is the main international airport serving the capital city of Finland, Helsinki. It is located in the city of Vantaa, approximately 17 kilometers north of Helsinki’s city center, and is the largest airport in Finland. Helsinki Airport serves as a hub for Finnair, the flag carrier airline of Finland, and is also served by several other major airlines. The airport consists of two passenger terminals, Terminal 1 and Terminal 2, which are connected by a covered walkway. Terminal 1 is the older of the two terminals and primarily serves flights to and from destinations within the Schengen area of Europe. Terminal 2, which opened in 2019, serves both Schengen and non-Schengen flights and features modern facilities and services.

General Information About Lufthansa Airlines Helsinki Airport

If you’re planning to fly with Lufthansa Airlines into or out of Helsinki Airport, it’s helpful to have some general information about what to expect from your travel experience. Whether you’re a seasoned traveler or a first-time flyer, this guide will help you navigate Lufthansa Airlines Helsinki Airport with ease and confidence.

Helsinki Airport Map

Navigating through an airport can be overwhelming, especially if you’re unfamiliar with the layout or if it’s your first time visiting. That’s why having a map of Helsinki Airport can be a useful tool to help you plan and navigate your journey. 

With this map, you’ll be able to easily locate your departure gate or arrival gate, find the nearest restroom, or locate the restaurant or store you want to visit. 

Lufthansa Airlines Helsinki Airport: An Ultimate Guide

Flying can be a stressful and overwhelming experience, but with the right information and preparation, you can make your journey through Lufthansa Airlines Helsinki Airport a smooth and hassle-free one. 

Here we will provide you with an ultimate guide to flying with Lufthansa Airlines Helsinki Airport.

Check-In

If you prefer to check-in in-person at the airport, head to the Lufthansa Airlines check-in counter located in the terminal. 

Check-in counters are open several hours before your scheduled departure time, and Lufthansa Airlines recommends arriving at the airport at least 3 hours before your flight.

Here are the general steps to complete the check-in process for Lufthansa Airlines at the airport:

• Locate the Lufthansa Airlines check-in counter in the terminal.
• Join the queue and wait for your turn to approach the check-in counter.
• Present your passport or travel documents and your ticket or booking confirmation to the check-in agent. 
• The agent will verify your identity and booking information.
• Check any baggage you’re traveling with. 
• Lufthansa Airlines may have specific baggage allowances and restrictions, so make sure to check these before arriving at the airport.
• The check-in agent will provide you with a boarding pass, which shows your flight details and seat assignment.
• If you have any special requests or needs, such as dietary restrictions or mobility assistance, make sure to inform the check-in agent.
• After completing the check-in process, you’ll need to pass through security and immigration checkpoints before reaching your departure gate.

 It’s always a good idea to arrive at the airport early to allow enough time to complete the check-in process.

Baggage Allowance

For Lufthansa Airlines flights departing from Helsinki Airport, the following baggage allowances generally apply:

Note that excess baggage fees may apply if you exceed the Lufthansa checked baggage allowances.

Flight Reservations

To book Lufthansa flight reservations at the airport, you can approach the Lufthansa Airlines ticket counter or desk, which is usually located in the departure terminal. Here are the general steps to book Lufthansa flights at the airport – 

• Approach the Lufthansa Airlines ticket counter or desk. 
• Inform the Lufthansa agent of your travel details, including your departure and arrival airports, dates of travel, and number of passengers. 
• The agent will search for available flights based on your travel details and preferences. 
• They may provide you with several flight options and fares to choose from.
• Select your flight and provide your personal and payment information to complete the booking.
• You’ll need to provide your name, contact details, and payment method, such as a credit card or cash.
• Once you’ve completed the booking process, the agent will provide you with a confirmation receipt or itinerary with your flight details and booking reference number.

Please note that the last-minute flight booking or booking flight at the airport may subject to availability and dynamic pricing. 

Ticket Cancellation

To request Lufthansa ticket cancellation at the Helsinki Airport, you can approach the Lufthansa Airlines ticket counter or desk, which is usually located in the departure terminal. Follow these steps – 

• Approach the Lufthansa Airlines ticket counter or desk.
• Inform the Lufthansa agent that you would like to cancel your ticket. 
• You’ll need to provide your booking reference number and personal identification, such as your passport or ID card.
• The agent will check the eligibility for cancellation and any associated fees or refunds. 
• If you are eligible for a refund or partial refund, the agent will process the refund and provide you with the confirmation receipt. 
• The refund may take several days to process depending on the payment method and banking institution.
• If you have any additional questions or concerns about the cancellation, you can ask the agent for assistance or clarification.

Lost & Found Services

Helsinki Airport provides Lost & Found services to assist passengers in locating their lost items. Here’s how you can use this service:

• If you have lost an item at the airport, immediately report it to the nearest airport staff member or go to the airport Lost & Found office, which is usually located in the terminal building.

• You can also report the lost items by filling out the form here. 

• Provide a detailed description of the lost item.

• The Lost & Found staff will register the lost item in their database and try to locate it by conducting a search in the lost property inventory.

• If the lost item is found, the staff will contact you to arrange for collection or shipping.

Lufthansa Airlines Arrivals At Helsinki Airport

If you’re arriving on a Lufthansa flight, You can follow this link for all the scheduled arrivals for Helsinki Airport. Upon arrival, passengers will need to:

• Once you land at Helsinki Airport, follow the signs to the Arrivals area.

• If you’re an international passenger, you’ll need to go through Immigration and Customs. 

• Follow the signs to the Immigration and Customs area and have your passport and any necessary documents ready.

• After clearing Immigration and Customs, you’ll enter the public Arrivals area. 

• Look for the baggage carousels to collect your checked luggage.

If you need assistance or have any questions, there are airport staff members and information desks available throughout the terminal.

Lufthansa Airlines Departures From Helsinki Airport

If you’re departing from Helsinki Airport (HEL) on a Lufthansa flight, You can follow this link for all the scheduled departures for Helsinki Airport. Upon arrival, passengers will need to:

• Arrive at the airport at least 3 hours before your scheduled departure time.

• Arriving before will allow you  for check-in, security screening, and other procedures.

• Follow the signs to the Lufthansa check-in counters located in the Departures area. 

• At check-in, present your travel documents and any baggage you need to check. 

• After checking in, proceed to the security screening area. 

• Once you’ve cleared security, proceed to the gate assigned for your flight. 

Boarding usually begins around 45 minutes before departure time.

Helsinki Airport Parking

Here is a table summarizing the parking options at Helsinki Airport:

It’s always a good idea to check the official Helsinki Airport website for the most up-to-date information on parking options and rates.

Car Rental Helsinki Airport

Below is the overview of the car rental vendors available at Helsinki Airport:

It’s always a good idea to check the official Helsinki Airport website or contact the car rental company directly for the most up-to-date information.

Hotels Near Helsinki Airport

Here’s a table summarizing hotels near Helsinki Airport – 

Amenities and facilities at Helsinki Airport

Below is the overview of all the amenities and facilities available at Helsinki Airport:

Please note that this table is for informational purposes only and the availability of certain amenities and facilities may be subject to change. 

Helsinki Airport Lounges

Here are all the lounges available at Helsinki Airport:

How ContactForSupport Can Help?

ContactForSupport is a platform that helps users connect with customer support representatives and is an online directory for various products and services. While we do not specifically provide assistance for Helsinki Airport or Lufthansa Airlines, we can still offer assistance in the following ways:

• If you have any general questions or concerns regarding travel or flights.

• If you are having trouble reaching the customer service team for Helsinki Airport or Lufthansa Airlines.

Helsinki Airport Tour

Frequently Asked Questions