Eurowings Helsinki Airport Terminal (HEL)

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Eurowings is a German low-cost airline that operates from its main hub at Helsinki Airport Terminal (HEL). The airline offers a wide range of domestic and international flights to various destinations across Europe and beyond. Helsinki Airport is one of the busiest airports in Europe. Eurowings’ presence there is a testament to its commitment to providing affordable and reliable air travel.

In this article, we will take a closer look at Eurowings’ operations at Helsinki Airport Terminal, including information on the airport’s facilities, check-in procedures, boarding process, and more. Whether you are a seasoned traveler or a first-time flyer, this guide will help you navigate through the airport with ease and make the most out of your travel experience.

Introduction to Eurowings Airlines

Eurowings is a German low-cost airline based in Düsseldorf and a subsidiary of the Lufthansa Group. Founded in 1996, the airline began operations as a regional carrier but has since expanded its network to become one of Europe’s leading low-cost carriers. Eurowings operates flights to more than 150 destinations in over 40 countries across Europe, North Africa, the Middle East, and North America, and its fleet consists of modern Airbus A320 and A330 aircraft.

Eurowings offers three different fare classes to its passengers: BASIC, SMART, and BIZ. The BASIC fare includes only a seat and a small carry-on bag, while the SMART fare adds a checked bag, seat selection, and priority boarding. The BIZ fare offers the most comfort, including access to airport lounges, priority boarding, and extra legroom seats. Not just that, passengers get 2 checked bags up to 32 kg each for free, and 2 large cabin bags of 8 kg each. 

Introduction to Helsinki Airport

Helsinki Airport is the largest airport in Finland and the main international gateway to the country. It is located in Vantaa, just 17 kilometers north of the capital city of Helsinki. The airport handles over 20 million passengers annually and is a hub for Finnair, the flag carrier of Finland. The airport has two passenger terminals: Terminal 1 and Terminal 2. Terminal 2 is the larger and more modern of the two terminals and is used for flights to destinations within the Schengen Area and some non-Schengen destinations, while Terminal 1 is used for flights to non-Schengen destinations. The terminals are connected by a covered walkway and provide a wide range of services and facilities for travelers, including shops, restaurants, cafes, duty-free stores, currency exchange, ATMs, and free Wi-Fi.

General Information About Eurowings Airlines Helsinki Airport

Below is the overview of the Eurowings Airlines Helsinki AirportTerminal

AirportHelsinki Airport
Official Websitewww.helsinki-airport.com
AirlinesEurowings
Official Websitewww.eurowings.com
Airport Address01531 Vantaa, Finland
Arrivals and Departure TerminalTerminal 1
StatusActive
IATA CodeHEL
TypeFlyable
CityVantaa
CountryFinland
Contact Number+49-0-30-915-88-620

Helsinki Airport Map

 Here’s an overview of the Helsinki Airport map: 

Helsinki Airport is the largest airport in the Nordic countries and serves as the main international gateway to Finland. It is located on the island of Amager, just eight kilometers south of the city center of Copenhagen, the capital of Finland.

Eurowings Helsinki Airport : An Ultimate Guide

Eurowings is a German low-cost airline that operates from Helsinki Airport, one of the busiest airports in Europe. Here’s an ultimate guide to help you navigate Eurowings operations at Helsinki Airport:

Check-In 

Eurowings offers several check-in options to its passengers, including online check-in, mobile check-in, and self-service kiosks. The counter opens 2 hours in advance of departure and closes 40 minutes before that time.

Here’s how you can complete the check-in with Eurowings at the Helsinki Airport airport terminal – 

  • Make sure that you have your travel documents (passport, visa, etc.) and your Eurowings booking reference number with you.
  • Head to the Eurowings check-in counters located in Terminal 1, Hall C.
  • Once you reach the check-in counter, present your travel documents and booking reference number to the Eurowings staff.
  • The staff will then verify your details, check your baggage (if any), and issue your boarding pass.
  • After completing the check-in process, you can proceed to the security screening and then to your departure gate.

Generally, it is advisable to arrive at least 2 hours before your flight’s departure time.

Baggage Allowance 

Eurowings has a standard baggage allowance of one carry-on bag and one personal item per passenger. The carry-on bag must not exceed the dimensions of 55 cm x 40 cm x 23 cm and the personal item must be small enough to fit under the seat in front of you. Checked baggage allowances vary depending on the fare class and route.

Here’s how you can add the baggage for Eurowings at the Helsinki Airport International airport – 

  • Eurowings has self-service kiosks located throughout Helsinki Airport. You can use these kiosks to check in for your flight, select seats, and purchase baggage.
  • If you prefer to speak with a representative, you can visit the Eurowings service counter at Helsinki Airport. A customer service agent will be able to assist you with adding or purchasing baggage.

Flight Reservations 

Passengers can book the last-minute flight reservation at the Eurowings check-in counter. All you need to do is – 

  • Head to the Eurowings check-in counter, and ask the ticketing agent to book the flight.
  • Provide details like number of passengers and the cabin class you want to travel in.
  • Subject to availability, the Eurowings flight representative will offer your preferred flight from the list of available flights.
  • You can also choose additional services you might require, such as extra baggage or travel insurance.
  • Make your payment using a valid credit or debit card, and confirm your booking.
  • The airline’s executive will help you complete the check-in and issue the boarding pass. 

Ticket Cancellation 

To request a ticket cancellation for Eurowings at the Helsinki Airport, you can follow these steps:

  • Reach out to Eurowings customer service located at Terminal 1.
  • Let the customer service representative know that you would like to cancel your ticket and the reason for the cancellation.
  • Eurowings may require additional information, such as your contact information and payment details, to process the cancellation.
  • Once Eurowings has processed your cancellation request, confirm the cancellation and ask for any further information, such as the refund process and timeline.

Lost & Found Services 

 Helsinki Airport offers a Lost & Found service for items lost or found within the airport premises. If you have lost an item at the airport, you can use the following steps to try and retrieve it:

  • Visit the Helsinki Airport Lost & Found website 
  • Fill out an online form to report your lost item. 
  • Be sure to provide as much detail as possible, including the date and time you lost the item, a description of the item, and your contact information.

If you prefer to speak to someone directly, you can call the Lost & Found office at +49 (0)69 690 – 32600. The lines are open daily from 8:00 a.m. to 4:00 p.m.

You can also visit in person, which is located in Terminal 1, Concourse A, Level 0. The office is open daily from 6:00 a.m. to 8:00 p.m.

Eurowings Arrivals At Helsinki Airport

You can easily find the latest arrival information for Eurowings flights at Helsinki Airport by visiting the airport’s official website. Alternatively, you can follow this link for all the scheduled arrivals for Eurowings.

Passengers can go to the baggage claim area to get their checked luggage, if any, after clearing immigration and customs. After that, customers can leave the terminal and travel to their destination via public transportation, taxi, or ride-sharing.

Eurowings Departures From Helsinki Airport

Eurowing uses Terminal 1 for departure. Follow this link for all scheduled departures for Eurowings. 

Passengers can head to their departure gate, which is also in Terminal 1, after checking in and completing security. To enable time for check-in, security, and any other necessary processes, it’s crucial to get to the airport well before your scheduled departure time.

Helsinki Airport Parking

Short-term parkingCZK 100 for the first 30 minutes
Long-term parkingCZK 720 for the first day
Economy parkingCZK 890 for up to 7 days

How to book parking – When you reserve a parking space, you ensure that one is available for you at the time of your arrival. Just choose the required parking space and the booking window to reserve a spot at the terminal of your choice. Moreover, if you make your reservations in advance, you will receive favourable discounts.

Car Rental Helsinki Airport

The car rental companies located at the airport include Avis, Europcar, Sixt, and Enterprise, among others. Visitors can book a car in advance or upon arrival at the airport, depending on availability. It is worth noting that traffic in Tirana can be heavy, especially during rush hour, and driving in Finland can be challenging for some visitors due to the narrow roads and different driving customs. Visitors should also be aware of the traffic laws and regulations in Finland before renting a car.

Hotels Near Helsinki Airport

Some of them include – 

HotelsDistance from Airport

Comfort Hotel Helsinki Airport
  1 km
  Clarion Hotel Helsinki Airport1 km
Scandic HEL Strandpark2 km
 Park Inn by Radisson 1 km
 Best Western Plus Airport Hotel1 km

There are also several other hotels located in the surrounding area, which may offer more affordable options.

Shopping at Helsinki Airport

Shopping at Helsinki Airport is an enjoyable experience with a wide range of stores offering a variety of products. Here are some of the things you can expect when shopping at Helsinki Airport:

  • Duty-free shopping – You can purchase goods such as alcohol, tobacco, and perfume at a reduced price.
  • Luxury brands – You can purchase goods such as alcohol, tobacco, and perfume at a reduced price.
  • Technology – Helsinki Airport airport has a number of outlets selling mobile phones, cameras, and other smart gadgets at discounted fares. 

Click here to check all the brands available at the Helsinki Airport International airport. 

Eat & drink at Helsinki Airport

Helsinki Airport offers a wide range of dining options to suit all tastes and budgets. 

There are also several bars and pubs located throughout the airport, as well as a variety of shops and snack bars where you can grab a quick bite on the go. Click here to visit your favorite outlet.

Other services/amenities at the Helsinki Airport

Helsinki Airport, also known as Helsinki Airport, offers a wide range of services and amenities for passengers to make their travel experience more comfortable and convenient. Here are some of the services and amenities you can find at Helsinki Airport:

  • Wi-Fi – The airport offers free Wi-Fi throughout its terminals. Passengers can connect to the Wi-Fi by selecting the hotspot”Airport-Helsinki Airport” in their device’s Wi-Fi settings. Choose between Wi-Fi Free and Wi-Fi Free+.
  • Medical services – Building 226 houses HEL’s Medical Center, which includes the Emergency Center and the vaccination department. Public access is available at the facility, which is right adjacent to Terminal 1’s Concourse A, Arrivals. 
  • Banking and ATMs– You can find Deutsche Bank in Terminal 1. It is headquartered in the airport City Mall. Another one is Reisebank which has six airport branches in Terminal 1. There are ATMs available at multiple locations at HEL. 
  • Money Exchange – You can get your money changed at one of the several Travelex locations at the airport, which are located in both Terminal 1 and Terminal 1.
  • Luggage storage – The airport offers luggage storage services for passengers who need to store their luggage before or after their flight.
  • Showers – Showers cost 6 euros which includes a towel, shower gel, and access to hair dryer. You can use the showers between the hours of 6am and 11pm They can be found in the following places
  • Children’s play areas – There are several play areas for children located throughout the airport, including 

These are just some of the services and amenities available at Helsinki Airport. Passengers can visit the airport’s website or contact the airport for more information on specific services and facilities.

Conclusion

 Eurowings is a reputable airline that provides quality services to its passengers. Its Helsinki Airport Terminal (HEL) offers a comfortable and efficient experience for travelers, with modern facilities and amenities. The friendly and knowledgeable staff are always available to assist you with any questions or concerns you may have.

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Helsinki Airport Tour

Frequently Asked Questions

What terminal does Eurowings use at Helsinki Airport?

Eurowings Airlines operates from Terminal 1 at Helsinki Airport.

What is the arrival terminal for Eurowings Airlines at Helsinki Airport?

The arrival terminal for Eurowings Airlines at Helsinki Airport depends on the origin and destination of the flight and can be found on the airport website or by contacting the airline.

What is the departure terminal for Eurowings Airlines at Helsinki Airport?

The departure terminal for Eurowings Airlines at Helsinki Airport is Terminal 1.

What is the check-in procedure for Eurowings flights at Helsinki Airport?

Eurowings offers both online and in-person check-in options for its flights. Passengers can check-in online through the Eurowings website or mobile app, or they can check-in at the airport at the designated check-in counters.

Where can I find the Eurowings check-in counters at Helsinki Airport?

The Eurowings check-in counters at Helsinki Airport are located in Terminal 1.

 What is the baggage allowance for Eurowings flights from Praha?

The baggage allowance for Eurowings flights from Helsinki Airport Depends on the fare type and destination.

Does Eurowings offer lounge access at Helsinki Airport?

 Eurowings does not have its own lounges at Helsinki Airport, but passengers can purchase access to the Lufthansa lounges in Terminal 1 or the Sky Lounge in Terminal 1.

 What is the boarding process for Eurowings flights at Helsinki Airport?

 The boarding process for Eurowings flights at Helsinki Airport typically begins 30 minutes before the scheduled departure time. Passengers will be called to board in groups based on their fare type and seating priority.

What is the arrival process for Eurowings flights at Helsinki Airport?

Upon arrival at Helsinki Airport, passengers should follow signs to the baggage claim area to collect their luggage. Passengers can then proceed to customs and the airport exit.

What forms of payment do Eurowings accept at Helsinki Airport airport?

Eurowings accepts cash and most major credit cards at Helsinki Airport airport.

Which hire car agencies are at Helsinki Airport airport (HEL)?

There are several car rental agencies located at Helsinki Airport airport (HEL), including Avis, Budget, Europcar, Hertz, and Sixt.

How do I contact Helsinki Airport customer service?

You can contact Helsinki Airport customer service by phone, email, or through the contact form on their website.

How long does it take to get a baggage claim at Helsinki Airport?

The time it takes to get a baggage claim at Helsinki Airport varies and can depend on a number of factors, such as the size of the airport, the number of passengers, and the time of day.

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