Lufthansa Airlines Hamburg Airport Terminal (HAM)

  • +1800-102-5838
  • Flughafenstr. 1-3, 22335 Hamburg, Germany
  • https://www.lufthansa.com

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Lufthansa Airlines is a German airline and one of the largest airlines in Europe, known for its excellent service, modern fleet, and innovative in-flight amenities. Lufthansa operates from several airports worldwide, including Hamburg Airport Terminal (HAM), a major airport in Germany. 

The Lufthansa Airlines Hamburg Airport Terminal (HAM) offers passengers a comfortable and convenient travel experience. In this article, we will take a closer look at the features and amenities of the Lufthansa Airlines Hamburg Airport Terminal (HAM), exploring what makes it one of the most sought-after airports for travelers flying to and from.

Introduction to Lufthansa Airlines

Lufthansa Airlines is a leading German airline with a long and proud history of providing world-class service to its passengers. With a reputation for reliability, efficiency, and outstanding customer service, Lufthansa is one of the largest airlines in Europe and a member of the Star Alliance, a global network of airlines. Founded in 1953, Lufthansa has grown into a major player in the aviation industry, offering flights to over 200 destinations across the globe. 

Introduction to Hamburg Airport

Hamburg Airport is a regional airport located in the city of Friedrichshafen in southern Germany, near the borders of Switzerland and Austria. The airport primarily serves the Lake Constance region, which is a popular tourist destination known for its beautiful scenery and outdoor activities. Hamburg Airport offers flights to several domestic and international destinations, including major cities in Germany, as well as destinations in Switzerland, Austria, and other nearby countries. The airport is served by several airlines, including Lufthansa, Austrian Airlines, and Eurowings.

General Information About Lufthansa Airlines Hamburg Airport

If you’re planning to fly with Lufthansa Airlines into or out of Hamburg Airport, it’s helpful to have some general information about what to expect from your travel experience. Whether you’re a seasoned traveler or a first-time flyer, this guide will help you navigate Lufthansa Airlines Hamburg Airport with ease and confidence.

AirportHamburg Airport
Official Websitewww.airport-hamburg.com
AirlinesLufthansa Airlines
Official websitewww.lufthansa.com
Airport AddressFlughafenstr. 1-3, 22335 Hamburg, Germany
Departures TerminalTerminal 1
Arrivals TerminalTerminal 1
StatusActive
IATA CodeHAM
TypeFlyable
CityHamburg
CountryGermany
Contact Number+61 3 9297 1600

Hamburg Airport Map

Navigating through an airport can be overwhelming, especially if you’re unfamiliar with the layout or if it’s your first time visiting. That’s why having a map of Hamburg Airport can be a useful tool to help you plan and navigate your journey. 

With this map, you’ll be able to easily locate your departure gate or arrival gate, find the nearest restroom, or locate the restaurant or store you want to visit. 

Lufthansa Airlines Hamburg Airport: An Ultimate Guide

Flying can be a stressful and overwhelming experience, but with the right information and preparation, you can make your journey through Lufthansa Airlines Hamburg Airport a smooth and hassle-free one. 

Here we will provide you with an ultimate guide to flying with Lufthansa Airlines Hamburg Airport.

Check-In

If you prefer to check in in person at the airport, head to the Lufthansa Airlines check-in counter located in the terminal. 

Check-in counters are open several hours before your scheduled departure time, and Lufthansa Airlines recommends arriving at the airport at least 3 hours before your flight.

Here are the general steps to complete the check-in process for Lufthansa Airlines at the airport:

  • Locate the Lufthansa Airlines check-in counter in the terminal.
  • Join the queue and wait for your turn to approach the check-in counter.
  • Present your passport or travel documents and your ticket or booking confirmation to the check-in agent. 
  • The agent will verify your identity and booking information.
  • Check any baggage you’re traveling with. 
  • Lufthansa Airlines may have specific baggage allowances and restrictions, so make sure to check these before arriving at the airport.
  • The check-in agent will provide you with a boarding pass, which shows your flight details and seat assignment.
  • If you have any special requests or needs, such as dietary restrictions or mobility assistance, make sure to inform the check-in agent.
  • After completing the check-in process, you’ll need to pass through security and immigration checkpoints before reaching your departure gate.

 It’s always a good idea to arrive at the airport early to allow enough time to complete the check-in process.

Baggage Allowance

For Lufthansa Airlines flights departing from Hamburg Airport, the following baggage allowances generally apply:

Class of ServiceBaggage AllowanceWeight Limit
Economy Class1 piece of checked baggage and 1 piece of carry-on baggage Checked bag must be within 23 kg (50 lbs) and carry-on bag weighing up to 8 kg (17 lbs)
Business Class2 pieces of checked baggage 1 piece of carry-on baggage Checked bag must be within 32 kg (70 lbs) and carry-on bag weighing up to 8 kg (17 lbs)

Note that excess baggage fees may apply if you exceed the Lufthansa checked baggage allowances.

Flight Reservations

To book Lufthansa flight reservations at the airport, you can approach the Lufthansa Airlines ticket counter or desk, which is usually located in the departure terminal. Here are the general steps to book Lufthansa flights at the airport – 

  • Approach the Lufthansa Airlines ticket counter or desk. 
  • Inform the Lufthansa agent of your travel details, including your departure and arrival airports, dates of travel, and number of passengers. 
  • The agent will search for available flights based on your travel details and preferences. 
  • They may provide you with several flight options and fares to choose from.
  • Select your flight and provide your personal and payment information to complete the booking.
  • You’ll need to provide your name, contact details, and payment method, such as a credit card or cash.
  • Once you’ve completed the booking process, the agent will provide you with a confirmation receipt or itinerary with your flight details and booking reference number.

Please note that last-minute flight booking or booking a flight at the airport may be subject to availability and dynamic pricing. 

Ticket Cancellation

To request Lufthansa ticket cancellation at the Hamburg Airport, you can approach the Lufthansa Airlines ticket counter or desk, which is usually located in the departure terminal. Follow these steps – 

  • Approach the Lufthansa Airlines ticket counter or desk.
  • Inform the Lufthansa agent that you would like to cancel your ticket. 
  • You’ll need to provide your booking reference number and personal identification, such as your passport or ID card.
  • The agent will check the eligibility for cancellation and any associated fees or refunds. 
  • If you are eligible for a refund or partial refund, the agent will process the refund and provide you with the confirmation receipt. 
  • The refund may take several days to process depending on the payment method and banking institution.
  • If you have any additional questions or concerns about the cancellation, you can ask the agent for assistance or clarification.

Lost & Found Services

Hamburg Airport provides Lost and found services to assist passengers in locating their lost items. Here’s how you can use this service:

  • If you have lost an item at the airport, immediately report it to the nearest airport staff member or go to the Airport Lost & Found office, which is usually located in the terminal building.
  • You can also report the lost items by filling out the form here
  • Provide a detailed description of the lost item.
  • The Lost & Found staff will register the lost item in their database and try to locate it by conducting a search in the lost property inventory.
  • If the lost item is found, the staff will contact you to arrange for collection or shipping.

Lufthansa Airlines Arrivals At Hamburg Airport

If you’re arriving on a Lufthansa flight, You can follow this link for all the scheduled arrivals at Hamburg Airport. Upon arrival, passengers will need to:

  • Once you land at Hamburg Airport, follow the signs to the Arrivals area.
  • If you’re an international passenger, you’ll need to go through Immigration and Customs. 
  • Follow the signs to the Immigration and Customs area and have your passport and any necessary documents ready.
  • After clearing Immigration and Customs, you’ll enter the public Arrivals area. 
  • Look for the baggage carousels to collect your checked luggage.

If you need assistance or have any questions, there are airport staff members and information desks available throughout the terminal.

Lufthansa Airlines Departures From Hamburg Airport

If you’re departing from Hamburg Airport (HAM) on a Lufthansa flight, You can follow this link for all the scheduled departures for Hamburg Airport. Upon arrival, passengers will need to:

  • Arrive at the airport at least 3 hours before your scheduled departure time.
  • Arriving before will allow you for check-in, security screening, and other procedures.
  • Follow the signs to the Lufthansa check-in counters located in the Departures area. 
  • At check-in, present your travel documents and any baggage you need to check. 
  • After checking in, proceed to the security screening area. 
  • Once you’ve cleared security, proceed to the gate assigned for your flight. 

Boarding usually begins around 45 minutes before departure time.

Hamburg Airport Parking

Here is a table summarizing the parking options at Hamburg Airport:

Parking OptionRates
Short Term ParkingFrom 1.5 $ per day
Long Term ParkingFrom 12 $ per day
Valet Car ParkFrom 79 $ per day

It’s always a good idea to check the official Hamburg Airport website for the most up-to-date information on parking options and rates.

Car Rental Hamburg Airport

Below is the overview of the car rental vendors available at Hamburg Airport:

Car Rental CompanyContact Information
Avis+61 136333
Budget+61 1300 362 848
Europcar+61 3 9241 6800
Hertz+61 3 8312 9590
Thrifty          +61 136139
Enterprise+61 3 9330 2314
Alamo+61 3 9330 2314

It’s always a good idea to check the official Hamburg Airport website or contact the car rental company directly for the most up-to-date information.

Hotels Near Hamburg Airport

Here’s a table summarizing hotels near Hamburg Airport – 

HotelAmenitiesRatings
Radisson Blu HotelRestaurant, bar, fitness center, outdoor pool8.9/10 (Booking.com)
Courtyard by Marriott Hamburg AirportRestaurant, bar, fitness center, outdoor pool8.5/10 (Booking.com)
Chef’s Hotel GarniRestaurant, bar, shuttle service7.2/10 (Booking.com)
Albi SRestaurant, bar, fitness center, outdoor pool8.1/10 (Booking.com)

Amenities and facilities at Hamburg Airport

Below is the overview of all the amenities and facilities available at Hamburg Airport:

Amenity/FacilityLocation
ATMsThroughout airport
Currency exchangeMain Terminal
Medical servicesTerminal 1
PharmacyMain Terminal
Prayer roomTerminal 1
ShowersTerminal 1
Smoking areaExternal Area
Mobile Phone Charging StationsArriving Hall 

Please note that this table is for informational purposes only and the availability of certain amenities and facilities may be subject to change. 

Hamburg Airport Lounges

Here are all the lounges available at Hamburg Airport:

Lounge NameLocation
Economy LoungeTerminal T1
Business Lounge Terminal T1
VIP LoungeTerminal T1

How ContactForSupport Can Help?

ContactForSupport is a platform that helps users connect with customer support representatives and is an online directory for various products and services. While we do not specifically provide assistance for Hamburg Airport or Lufthansa Airlines, we can still offer assistance in the following ways:

  • If you have any general questions or concerns regarding travel or flights.
  • If you are having trouble reaching the customer service team for Hamburg Airport or Lufthansa Airlines.

Hamburg Airport Tour

Frequently Asked Questions

What terminal does Lufthansa Airlines use at Hamburg Airport?

Lufthansa Airlines uses Terminal 1 at Hamburg Airport (HAM).

What is the arrival terminal for Lufthansa Airlines at Hamburg Airport?

The arrival terminal for Lufthansa Airlines at Hamburg Airport is Terminal 1.

What is the departure terminal for Lufthansa Airlines at Hamburg Airport?

The departure terminal for Lufthansa Airlines at Hamburg Airport is Terminal 1.

What is the check-in procedure for Lufthansa Airlines flights at Hamburg Airport?

Passengers flying with Lufthansa Airlines from Hamburg Airport must proceed to Terminal 1 and check-in at the dedicated Lufthansa Airlines counter.

 What is the baggage allowance for Lufthansa Airlines flights from Hamburg Airport?

The baggage allowance for Lufthansa Airlines flights from Hamburg Airport varies depending on the fare class and route, and should be checked with the airline.

Does Lufthansa Airlines offer lounge access at Hamburg Airport?

Yes, Lufthansa Airlines offers lounge access at Hamburg Airport.

What forms of payment does Lufthansa Airlines accept at Hamburg Airport?

Lufthansa Airlines accepts cash and credit/debit cards as forms of payment at Hamburg Airport.

How much does it cost to park at the Hamburg Airport?

The cost of parking at Hamburg Airport varies depending on the parking lot and duration of stay.

Which hire car agencies are at Hamburg Airport (HAM)?

There are several car rental agencies located at Hamburg Airport (HAM), including Avis, Budget, Europcar, Hertz, and Sixt.

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