Cebu Pacific Office In Makati, Philippines

  • +63 2 8893 9607
  • Monday to Friday: 9:00 AM to 5:00 PM
  • H239+QCQ, Ground Floor Colonnade Residences, Carlos Palanca Street, Legaspi Village, Makati, 1229 Metro Manila, Philippines
  • https://www.cebupacificair.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

The Cebu Pacific office in Makati is a one-stop for passengers flying with Cebu Pacific via Makati, Philippines. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers various travel-related services to ensure a smooth travel experience for Cebu Pacific passengers.

Cebu Pacific Office In Makati, Philippines

In this article, we will discuss the services offered by the Cebu Pacific office in Makati, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Cebu Pacific’s Makati customer service team.

Cebu Pacific Makati Office – Contact Information

For passengers who need assistance with their flight, the Cebu Pacific office in Makati is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-

Cebu Pacific Office in Makati AddressH239+QCQ, Ground Floor Colonnade Residences, Carlos Palanca Street, Legaspi Village, Makati, 1229 Metro Manila, Philippines
Cebu Pacific Makati Contact Number/Phone Number+63 2 8893 9607
Email Addressinvrelation@cebupacificair.com
Working HoursMonday to Friday: 9:00 AM to 5:00 PM
Closed on Saturday and Sunday
Cebu Pacific Official Websitewww.cebupacificair.com
Cebu Pacific Online Check-inVisit Here
Cebu Pacific Online Flight-StatusCheck Here

How does the Cebu Pacific Makati Office work?

Cebu Pacific has an office in Makati to provide convenient and accessible customer service to its passengers in the region. The Makati office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Makati also helps Cebu Pacific to understand better the needs and preferences of its passengers in the region, which helps the airline to thrive with improved services and offerings.

How to get to the Cebu Pacific Makati Office?

The Cebu Pacific office in Makati is located at the following address:

H239+QCQ, Ground Floor Colonnade Residences, Carlos Palanca Street, Legaspi Village, Makati, 1229 Metro Manila, Philippines

You can copy & paste the given address into your GPS and get the directions to the Cebu Pacific Makati Office and travel independently. You can also take a taxi from any part of the city to reach the office.

What are the services of the Cebu Pacific Office in Makati, Philippines?

The Cebu Pacific Makati office offers a range of services to fly with Cebu Pacific from the region of Makati in Philippines:

Flight Ticket Booking

The Cebu Pacific Office in Makati, Philippines, is there to make your flight booking experience smooth and stress-free. Their friendly and dedicated team can help you with:

  • Finding the best deals on flights to your chosen destination.
  • Navigating through different flight options and schedules.
  • Booking and confirming your tickets.
  • Ensuring a comfortable and enjoyable travel experience.

Whether you’re a frequent flyer or a first-timer, Cebu Pacific in Makati is always happy to help you book your flight with confidence.

Flight Ticket Cancellation

Flight cancellation can be a complex process with Cebu Pacific. The Cebu Pacific Office in Makati, Philippines, can help you cancel your flight in a timely and efficient manner.

  • The staff can help you understand the cancellation policy and any applicable fees.
  • They can assist you in completing the cancellation process and obtaining a refund.
  • They can also help you rebook your flight if necessary.

The Cebu Pacific Office in Makati, Philippines, is committed to providing its customers with the best possible service.

Baggage Services

The Cebu Pacific Office in Makati can help you with all your baggage needs before, during, and after your flight. Here are some specific ways they can assist you:

Before your flight:

  • Help you understand the baggage allowances for your flight and destination.
  • Assist you in purchasing additional baggage allowance if needed.
  • Provide information on packing restrictions and prohibited items.
  • Help you pack your luggage safely and securely.

During your flight:

  • Check in your luggage at the airport counter or kiosk.
  • Provide baggage tags and assistance with labeling your luggage.
  • Direct you to the appropriate baggage drop-off area.
  • Answer any questions you may have about baggage services.

After your flight:

  • Help you claim your luggage at the baggage claim area.
  • Assist you in locating lost or delayed luggage.
  • Provide information on filing a baggage claim report.
  • Help you arrange for the return of lost or damaged luggage.

Special Assistance

Here is some general information on the special assistance provided by Cebu Pacific at the Makati Office.

Special Assistance ServiceDescription
Wheelchair AssistanceThe Cebu Pacific Makati office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Boarding and Disembarking AssistanceThe trained and qualified staff at the Makati office will assist passengers with boarding, disembarking, and navigating the airport.
Special MealsCebu Pacific offers a range of special meals for passengers who follow a certain lifestyle. It includes Hindu Jain meals, kosher, halal, or low-fat meals.
Medical AssistanceThe Cebu Pacific Makati Office provides medical assistance to passengers who use medical oxygen and the provision of special medical equipment on board.
Guide DogsCebu Pacific allows trained service dogs to travel with their owners in the cabin. Passengers must provide the Cebu Pacific Makati office with the required paperwork and certifications before traveling.

It is always recommended to contact Cebu Pacific customer service for the most up-to-date information on the special assistance service provided by them.

Check-In

If you are traveling with Cebu Pacific from Makati, the Cebu Pacific Office in Makati, Philippines, can ease your check-in process. So, if you are facing difficulties in your check-in:

  • The Cebu Pacific Makati office staff can assist you with online check-in, kiosk check-in, and counter check-in.
  • They will help you verify your identity, check your baggage, and obtain your boarding pass.
  • The office will also help you with any questions you may have about the check-in process.

With the help of the Cebu Pacific Office in Makati, Philippines, you can enjoy a quick and easy check-in experience.

NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.

Additional Offerings by Cebu Pacific Makati Office

Here are the other additional services that you can avail of at the Cebu Pacific office in Makati- 

ServiceDescription
Seat selectionThe Makati office offers assistance with seat selection. A fee may apply.
Special mealsThe Cebu Pacific Makati Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Makati office, Cebu Pacific Miles & Miles members can issue a complimentary pass for lounge access.
Flight upgradesPassengers flying with Cebu Pacific can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Makati office can offer the real-time status of a flight or any potential delays.
Visa informationThe airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding.
Ground TransportationAssistance with arranging transportation to/from the airport.
Group bookingsPassengers traveling in a group can request the price quote. Cebu Pacific Makati office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Cebu Pacific office in Makati provides various services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

List of Cebu Pacific’ Offices around the world

Whether you’re traveling to/from one country to another around the world, with Cebu Pacific, this list of offices will help you get your way with ease.

Here is the list of other airline offices in case you’re traveling with some other air carrier, and may need help or assistance

How ContactForSupport Can Help?

ContactForSupport is an online directory that can help connect you with the Cebu Pacific office in Makati or their customer service team. By visiting their website, you can find the contact details of the Makati office or Cebu Pacific’s customer service, including phone numbers, email addresses, and more.

This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

Where is Cebu Pacific’s office located in Philippines?

The Cebu Pacific office in Philippines is located in H239+QCQ, Ground Floor Colonnade Residences, Carlos Palanca Street, Legaspi Village, Makati, 1229 Metro Manila, Philippines.

How can I contact Cebu Pacific by phone?

You can contact Cebu Pacific at +1 802-304-5760 phone number. This is the official customer service number of Cebu Pacific.

What are the working hours of the Cebu Pacific Makati Office?

The Cebu Pacific Makati office is open from Monday to Friday: 9:00 AM to 5:00 PM and closed on Saturday and Sunday.

What services does the Cebu Pacific office in Makati provide?

The Cebu Pacific office in Makati provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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