Xfinity Home Security System

  • +1 844-207-2974
  • Monday to Friday: 8:30 AM to 7:00 PM, Saturday: 8:10 AM to 6:17 PM, Sunday: 6:18 AM to 12:18 AM
  • Philadelphia, Pennsylvania

Safety is no longer a luxury but an absolute necessity in our evolving environment. Xfinity Home Security stands at the forefront of modern home protection, offering a comprehensive suite of security solutions designed to safeguard what matters most. Xfinity Home Security Systems are monitored around the clock by trained professionals who are ready to dispatch emergency services in the event of an alarm.

Xfinity Home Security Systems, Login, Features, Reviews and Contact Details

Powered by the dependable Xfinity WiFi network, Xfinity Home Security has a variety of sensors and devices that can be easily managed via the Xfinity app. Essentially, it positions itself as a comprehensive and trustworthy home security system, providing a range of features that boost protection and safeguard your possessions.

Does Xfinity have home security systems?

Yes, Xfinity offers a variety of home security systems to fit your needs and budget. They offer a range of plans and equipment bundles to choose from, including 24/7 professional monitoring, remote access and control, and a variety of sensors. 

Here is the list of home security devices the company has:

  • Door/Window Sensors
  • Motion Sensor
  • Wireless Keypad
  • Touchscreen Controller
  • Yard Sign and Window Decals
  • Indoor/Outdoor Camera 
  • Smart Thermostat
  • Smoke Detector
  • Outlet Controller
  • Other Partner Devices

What is the cost of Xfinity home security systems?

The cost of Xfinity home security systems varies depending on the plan you choose and the equipment you need. However, you can expect to pay between $10 and $40 per month for monitoring, plus the cost of equipment.

Xfinity offers three home security plans:

  • Self-Protection: This is the most basic plan and costs $10 per month. It does not include professional monitoring, but it does give you access to the Xfinity Home app so you can monitor your system yourself. 
  • Pro Protection: This plan costs $30 per month and includes professional monitoring. This means that if your alarm goes off, Xfinity will send a team to your home to investigate. 
  • Pro Protection Plus: This is the most comprehensive plan and costs $40 per month. It includes everything in the Pro Protection plan, plus 24/7 video recording and voice control. 

Equipment Costs:

The cost of equipment also varies depending on the package you choose. Xfinity offers three pre-packaged equipment bundles:

  • Base Home System: This system costs $15 per month or a one-time payment of $360. It includes a door and window sensor, a motion detector, and a control panel. 
  • Complete Home System: This system costs $20 per month or a one-time payment of $480. It includes everything in the Base Home System, plus a doorbell camera and a yard sign. 
  • Ultimate Home System: This system costs $25 per month or a one-time payment of $600. It includes everything in the Complete Home System, plus two additional motion detectors and a smoke detector. 

You can also purchase additional equipment à la carte, such as indoor and outdoor cameras, glass break detectors, and carbon monoxide detectors.

In addition to the cost of monitoring and equipment, there are a few other costs to consider when budgeting for a home security system.

What is the Xfinity home security system manual?

The Xfinity Home Security system manual provides comprehensive instructions on how to set up, use, and troubleshoot your home security system of Xfinity. It covers everything from installing the equipment to arming and disarming your system, managing your sensors, and troubleshooting common problems.

Five ways to manage your system at home and on the go:-

  1. Xfinity Home app
  2. Xfinity X1
  3. Touchscreen Controller
  4. Online Subscriber Portal
  5. Wireless Keypad

How does your alarm work?

If your alarm is triggered, this is the chain of events you can expect.

  • Based on your settings, you’ll receive a text, email, and/or app notification. If you know this is a false alarm, cancel via the mobile app using your Master or Secondary Keypad Code. If canceled, you will not receive a call.
  • If the alarm is not canceled, our Professional Monitoring Station will attempt to call you. If they can’t reach you, they’ll try your emergency verification contacts before contacting the authorities.

Important Keypad Codes and Passcodes

  1. Master Keypad Code

Your Xfinity Home system can have only one Master Keypad Code; this code allows users to:

  • Arm and disarm the system.
  • Cancel an alarm from the Touchscreen Controller, Subscriber Portal, and any device with the Xfinity Home app.
  • Add, change, and delete Secondary Keypad Codes.
  • View and change all Touchscreen Controller settings. 
  1. Secondary Keypad Codes

You can add Secondary Keypad Codes for family members or friends who only need limited access to your system. Secondary Keypad Codes cannot be used to add, change, or delete other codes.

  1. Central Station Passcode

This security feature allows you to identify yourself or someone you trust to the Professional Monitoring Station in the event of an alarm. In addition to your Keypad Codes, you must choose your verbal password during your initial system setup, but you can easily change it whenever you’d like.

How to prevent false alarms?

1. Assess the activity in your home: If you expect activity inside your home, set your system to Stay to deactivate your motion sensors. If you are away, set your system to Away, and be sure to keep your motion sensors away from large fans, heaters, curtains, and plants. 

2. Download the Xfinity Home app: You can use the app when you’re away from home to quickly verify an alarm, and if needed, cancel an emergency dispatch. 

3. Know how to cancel an alarm: If an alarm is unintentionally tripped, you can cancel the alarm by disarming the system with the Xfinity Home app, the Touchscreen Controller, or the Wireless Keypad. If the Professional Monitoring Station calls, you can also cancel using your Central Station Passcode. 

4. Keep emergency contacts updated and informed: In the event of an alarm if your primary contact does not answer, we will try to reach your emergency verification contacts. Contacts must know the Central Station Passcode to cancel the alarm.

5. Monitor and change sensor batteries: The Touchscreen Controller will alert you when sensor batteries are low. Visit to learn how to replace a low battery. 

6. Test your system: Testing your alarm every month ensures that your system is working properly and is ready to respond to any issues. Use the alarm-test mode when testing the system or changing batteries in your devices to avoid setting off a false alarm.

You can read the full manual here.

What are the Xfinity home security system features?

Home security systems Xfinity offers a range of features to enhance the safety and security of homes. Some key features include:

  • 24/7 Professional Monitoring: Xfinity provides professional monitoring services to keep an eye on your home around the clock.
  • Mobile App Control: Manage your security system through a user-friendly mobile app, enabling remote control and real-time notifications.
  • Security Cameras: Xfinity offers indoor and outdoor cameras with features like live video streaming, motion detection, and cloud storage.
  • Door and Window Sensors: These sensors alert you when doors or windows are opened, providing an extra layer of security.
  • Smart Locks: Control and monitor your door locks remotely, allowing you to grant access to visitors or lock/unlock doors from anywhere.

How to Log In/SignUp to Xfinity Home Security Account?

The Xfinity Home Security account login/signup process is straightforward. Follow these steps to access your account after login or signup.

To Login:

  • Go to the official website or open the Xfinity Home app.
  • Enter your email address and password.
  • Click on the “Log In” button.

To SignUp:

  • Go to the official website or open the Xfinity Home app.
  • Click on the “Sign Up” button.
  • Enter your account information, including your email address and password.
  • Create a new password for your account.
  • Provide your home address and contact information.
  • Select the home security plan that you want to sign up for.
  • Review the terms and conditions of the agreement and click on the “Agree” button.
  • Choose a payment method and provide your payment information.
  • Click on the “Submit” button to complete your account creation.

What are the pros and cons of Xfinity’s home security system according to customer reviews?

According to reviews of Xfinity’s home security system, it has been rated 7.3 out of 10. It is a very good rating given by their customers. Here are some positive and critical highlights given by their customers.

Positive Highlights

  • The application is easy for users.
  • Professionals handle the installation.
  • The system offers various features.

Critical Highlights

  • Some users found it challenging to get service or repairs for their systems.
  • Xfinity Internet service is necessary.
  • Additional fees may apply to certain features.

What are the contact details of Xfinity Home Security customer support for queries?

Customers can easily contact Xfinity Home Security customer service in the head office as they have multiple ways to reach out to them.

Xfinity Home Security System Phone Number+1 844-207-2974
Xfinity Home Security Social Media PlatformsFacebook, Twitter, Youtube
Xfinity Home Security ApplicationsFor IOS: Visit here
For Andriod: Visit here
Xfinity Headquarters Address1701 John F Kennedy Blvd, Philadelphia, PA
Xfinity Home Security Official

Please Note that Xfinity Home Security customer service hours are Monday to Friday: 8:30 AM to 7:00 PM on Saturday: 8:10 AM to 6:17 PM and Sunday: 6:18 AM to 12:18 AM.

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What is the Xfinity Home Security?

Xfinity Home Security is a comprehensive home security solution that provides peace of mind with professional monitoring, advanced technology, and seamless integration with Xfinity’s Internet and TV services.

What is the Xfinity Home Security customer service number?

Customers can easily connect the Xfinity Home Security with this contact number +1 844-207-2974.

Where is the Xfinity Home Security headquarters located?

The Xfinity Home Security headquartered is located in Philadelphia, Pennsylvania.

How much expensive is the Xfinity home security system?

The price of Xfinity Home Security varies depending on the specific features and services you choose. However, the company offers a variety of packages to fit different budgets.

Is Xfinity Home Security a good company?

According to Xfinity Home Security System customer reviews it has been rated excellent by their customers.

What are the different Xfinity home security system packages available?

The company offers three main packages: Self Protection, Pro Protection, and Pro Protection Plus.

What is the Xfinity home security system price per month?

Xfinity Home Security’s monthly pricing starts at $10 for Self Protection, $30 for Pro Protection, and $40 for Pro Protection Plus.

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