Vivint

I have been a vivint customer for a very long time and they have the best services and equipment. vivint customer service is great and are always ready to help in case any problem comes up.

I had vivint for about three years. I loved their easy to set up, their vivint phone app, and vivint customer service. The customer service walked me through the installation process, which involved placing sensors in the best spot and taught me how to remotely disable and alarm the system. And they were responsive whenever I called to order additional security equipment. I had the burglar alarm go off once in three years when I was out of station and vivint customer service sent the police right away. Turns out the alarm was set off by the neighbor cat. Highly recommend

The equipment and mobile app all work good so I called up the Vivint home security phone number to add more devices to my home. The customer service rep quoted me the price for the devices I was planning to add but while talking with her, she abruptly stopped me and put me on hold. After keeping me on hold for more than 5 minutes, she started selling me about renewing my contract. I still have 6 months on my original contract but she insisted I renewed my contract. She even said the devices I wanted to add came in combo packages and I have to pay more than what was actually said before. I just disconnected the call and now wait for a few months to cancel my contract with Vivint home security and go for another home security

Everything, from the start to finish, my experience with vivint home security has been amazing. the customer service representative who took my call was very helpful. He gave me an estimate depending on my budget and he did not try to sell me other security devices. After the installation, they followed up to check if everything is working fine and if I had any other questions. I am very satisfied with the service. I would highly recommend them.

I just had all my alarm system installed a month back and so far it looks good. The customer service was very helpful in explaining all the details about the security systems and how it would benefit me. they are very professional. And the installer who came in to install all the equipment was very polite and friendly. His team worked fast and showed me how to trigger or disable the security devices. The mobile app looks great too, remotely controlling everything. Its only a month since I had them but they deliver good service, so I would definitely recommend them.

I have been a vivint security user for more than 2 years. All this years, any issue I had with my security system. I would just dial the vivint home security support number and immediate help was available be it day or late at night. But my recent experience with them was just terrible. My security camera was down. The technician came over and said the problem was with the security camera. He then said he would come back with my new security camera the next day but it took them 2 weeks to come back and replace it. it is not only about the security camera, any issue that rises up. They take days to come and fix it. the service is just getting bad.

I own a retail shop and I needed security cameras for my shop. A friend of mine recommended me Vivint security as they have been using vivint security for more than 3 years and till date they did not have any problems. So I called up the Vivint Home Security phone number and made an appointment. The technicians came over the next day, did a survey and installed security cameras inside and outside my shop. Now I have a full view of all my shop surrounding and the video quality is great. I am really happy and satisfied with the service and would definitely recommend it to others.