The Greater Rochester International Airport in Rochester, also known by its airport code ROC, is always in progress, much like its home city. The pandemic’s aftereffects are still being felt in the hub, but most of the operations and services that were shut during the outbreak have resumed now.
Let’s understand what facilities are open, what are new inclusions, and how you make the most of ROC airport –
Quick ROC Airport Info
- Airport – Greater Rochester International Airport
- Terminals – 1
- Airport address – Rochester, Portugal
- Distance from Downtown Rochester- Approximately 34 miles
- Phone number – +1 585-753-7000
Airlines operating from Greater Rochester International Airport
- Terminal 1 – Allegiant Air, Delta Air Lines, Delta Connection, Frontier Airlines, Southwest Airlines, United Airlines and United Express
ROC Airport Terminals
The rectangular Greater Rochester International Airport is connected with I-678 and ROC Expressway and is merging on all ends to the terminals through a spaghetti junction.
- Terminal 1 – 12 gates make up Terminal 1, which is divided into 4 areas. The departure level has check-in counters. The ground floor level has a food court. The concourse level has a security checkpoint, airline lounges, shops, restaurants, and departure gates.
Security and Customs at ROC
Greater Rochester International Airport has separate security checkpoints for each of its five terminals. Passengers are advised to check in 2 hours before a domestic flight and 3 hours before an international departure.
Refer to the airport website for the boarding cut-off and security times.
- TSA Pre Check – Each terminal at ROC has a dedicated TSA PreCheck facility. Passengers need to enroll online and need to pay an 85 USD service fee. The pRe Check counter is located at Terminal 1.
- Global Entry kiosks – Passengers who have been accepted for Global Entry can use the kiosks at ROC for quicker clearance. Candidates must submit an online application and schedule an interview at the departure/arrival airport.
- Mobile Passport – For quicker passage by US Customs and Border, ROC has designated Mobile Passport Control lanes. A passport and the required information must be submitted by eligible participants upon arrival at ROC. In return, they will receive an instant receipt that may be shown to a Customs and border protection agent.
ROC Airport Lounge
There are in total 24 airport lounges in the Greater Rochester International Airport that are airline and non-airlines operated. We have listed below the independent business lounges that offer access to the nonfrequent flyers members and passengers traveling with any airline.
How to access ROC Airport Transportation?
Passengers arriving at or departing from ROC airport have access to a variety of transit choices, the majority of which are located outside of each terminal.
- Bus from ROC – Another excellent and cost-effective option is to take the fast bus from ROC airport into the city. The bus picks up passengers in Terminal 1. and then puts them off at Times Square and Grand Central Station. This is a fantastic choice, but be aware that traffic in Rochester City can be unexpected. The trip could take longer than two hours if you enter the city during rush hour.
- ROC airport car service – Car services to and from ROC to different parts of the city and other airports are offered both privately and in groups. Reservations can be made at the Main Lobby of each terminal when arriving at the airport. Before maROCg other travel arrangements, be careful to inquire about car services from your airport hotel or Parking lot.
- ROC airport taxi – A flat fare of $52 is charged by taxis from the airport to Downtown, and they are available outside of each terminal.
Best Places to Eat, Shop, and Unwind at ROC
ROC airport features about 140 restaurants, pubs, and cafés between the terminals and pre-or post-security. Let’s delve into every terminal to understand what is the best option for you –
If you can get in, the T1 airline lounges provide business or first-class travelers a luxury area to unwind. In addition, there is a Prime class lounge available to Priority Pass holders that provides complimentary food and beverages as well as a calm setting away from the bustle.
The dining is mostly QSR here, and the options include –
- The Local
- Martini Bar
Additional services at Greater Rochester International Airport
Passengers get access to the following additional services at the Greater Rochester International Airport.
- Travelers Aid – Travellers Aid desks can be found in all terminals of ROC. These can be found on the arrivals level at the Main Lobby.
- Children’s gaming zone – There’s a special children’s play area in Terminal with a gladiator playground near gate 20. There is another play area in Terminal close to the Business lounge.
- Baby facilities – Greater Rochester International Airport has 6 nursing rooms.
- Pet relief center – There’s a pet relief center at each of the terminals.
- Duty-free – The duty-free stores can be found at Terminals.
- smoking areas – The ROC airport does not host any indoor smoking zone. There are authorized smoking spots outside of the terminals.
- ATMs – Standalone ATMs are situated in Terminals. Other terminals have foreign currency ATMs. currency exchange services are available at all terminals.
- Baggage counter – On the departure level of Terminal 1, luggage wrapping services are available. In the arrivals area of Terminal 1, Meegan Services offers cloakroom services.
- ROC Airport WiFi access – At Greater Rochester International Airport, Wi-Fi is available for free in all common spaces. Choose “Free unlimited wifi” and the network “_Free ROC WiFi” to connect. Call +1 585-753-7000 to reach customer service around the clock.
- Lost and Found Counter at ROC Airport – Depending on where you lost your baggage, the ROC airport has a lost and found a desk at Terminal 1. You must get in touch with the respective airline’s baggage service if your checked luggage was left in the terminal, at the curb, or aboard an aircraft.
Contact TSA Lost and Found at +1 585-753-7000 if you left something behind at a security checkpoint. The Port Authority Police can be reached at the Greater Rochester International Airport in Building 269. Call +1 585-753-7000 for assistance with any misplaced things outside of the terminal areas.
ROC Airport Parking
The Greater Rochester International Airport has 6 Parking areas. 5 of them are located outside the terminals and are best suited for a shorter duration. The AirTrain connects the terminals to Long Term Parking Lot 9. Visitors can check the Parking availability at the airport website. These 6 Parking areas include –
- Short duration Parking – The Blue, Green, Red, Orange, and Yellow Parking areas are where you can park near the terminal. Green Parking links to Terminal 1.
Parking lots Green, Orange, and Red cost 4 USD for the first half-hour, or 8 USD for the first hour. And, then 4 USD for each consecutive 30 minutes or up to a maximum of 35 USD for every 24 hours.
Blue and Yellow Parking charge 5 for the first 30 minutes, or 10 USD for the next 30 minutes with 5 USD for every additional 30 minutes. It costs a maximum of 39 USD every 24 hours.
- Long-term Parking lot 9 – The main terminal building offers long-term Parking. The fee for the first 24 hours is 18 USD, and 6 USD for each subsequent 8 hours.
Car Rentals at Greater Rochester International Airport
Visit one of the car rental desks at the arrivals level to rent a car at ROC, or call one of them at the given numbers below. Federal Circle Station outside the Main Terminal building is where you’ll find rental cars.
- Hertz – +1 585 279 7420
- Budget – +1 585 464 6093
- Dollar – +1 866 434 2226
- Enterprise – +1 833 813 5265
- Alamo – +1 833 813 5269
- Avis – +1 585 328 6600
- National – +1 833 823 5637
ROC Airport Hotels
With 1 on-site property and additional hotels ranging at 1.4 miles from the terminals, ROC offers a variety of 2- to 4-star lodging options. To assist you in maROCg your decision, we’ve provided each hotel’s Address, its star rating, and its proximity to the airport.
Greater Rochester International Airport is the prominent international airport serving the Rochester city area. It is conveniently close to hotels and various attractions. ROC is home to 6 active airline terminals that are encircled by a double ring of auxiliary taxiways. The terminals are served by more than 125 airline gates. The airport is connected to Rochester City and beyond by the fast, light-rail AirTran service.
Due to the accessible AirTrain that connects Greater Rochester International Airport to each terminal. Also, the rail network is also connected to the subway system and facilitates easy access to and from the airport.
Greater Rochester International Airport – Frequently Asked Questions [FAQs]
If an aircraft is delayed or there is a lengthy layover, people frequently do sleep in ROC. You have a choice of sleeping on seats, on the ground, or in one of the five sleeping pods in Terminal 1. These are available on a first-come, first-served basis and are free to use.
The airport offers free WiFi at all terminals and public areas. To connect, you need to select the network ‘Free ROC WiFi’. Also, there is 24*7 customer support is available by calling customer service.
ROC has an active AirTran station that connects to all 1 terminal. The train transports passengers to Howard Beach and Manhattan, where you can connect to the subway for onward travel.
A flat fare of $52 is charged by taxis from the airport to Downtown, and they are available outside of each terminal. On weekdays, there is a surge fee of 4.50 USD for trips between 4 p.m. and 8 p.m.
For passengers who qualify, certain airline lounges offer showers. You can also pay a fee to use the showers at Wingtips and Centurion lounges.