Luno

Rating: 3

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142 Reviews

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  • Ikechukwu says:

    Hi pls help me I lost everything in my phone I mean everything wiped out, I have my gmail account with me. but the password I can’t remember and when I login to my luno account and I entered my pin the 4digit will be sent to the email, and I don’t have access to it now, this my phone number 0803079×××× I have my new email address if u would mind, i will be ok I want to change my email, any clarification u want I will provide them to show that this account belong to me pls in the of Jesus Christ I beg u pls contact me with my phone number because the email which I use an open my luno I don’t have access to it do to what I have explain the email which I entered in the space here is the old email that I use an to long in with but I don’t have access to it again for now so you check it,

  • Okechukwu Samson says:

    Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall. Can you please help, Old Number +2349067139973
    New number +2349041249544

  • Okechukwu Samson says:

    I lost my luno wallet phone number so I want to change to a new one how can I do that

  • I lost my mobile number that I registered with and i want to change it

  • Emmanuel Ugwuoru says:

    I lost my luno wallet phone number so I want to change to a new one how can I do that

  • Hi guys I want to know if u think u are been scamed how to report that on luno support company

  • I misplaced my number. How do I get my luno wallet back

  • I lost my mobile number …then I need to change my number

    • Hiiiiiii……can you help me how can I change my mobile number…. becouse of I lost that I was using…

      Please

  • Falujo femi says:

    Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall.
    Every other details about my account I know.. but lost the Sim and don’t remember the number…

  • Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall. Can you please help, New number +2347048265490

  • Please help me, my number already registered on 2017, cannot merge in new account how to do

  • John white says:

    Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall. Can you please help

  • Isabhela Zungu says:

    Hi Isabhela here i can please help i have two accounts and i want to use the old one because i lost my phone so i lost everything i don’t have access to my old email and number so please help me

  • Onafowora funmilade says:

    Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall. Can you please help, New number 0903965****

  • I don’t have access to my email that I login with because the account is closed and even if I change the email they send the link to that email that I don’t have access on it

  • Dorris Elizabeth says:

    Hy my old number it does not work it was 074841XXXX I want to change it to 060921XXXX

  • My bank account has been rejected , comment is that the account is not in my name but the account is in my name and has always been, please help resolve

  • Ntombenhle Mtetwa says:

    I have two account with luno please help me to get the really account I want to start investing

  • I have two account so I need you guys to help me buy finding the rite account because I want to start investing I can’t get any help from these massage s

  • Lebogang Ngvenha says:

    HI, i lost my phone and my old sim card and i want to change my phone numbers please help

  • Tomi Adedayo says:

    I lost my sim card and I’m trying to change my phone number on luno app. please how do I get that done. I need to complete my transaction on the app. Rating: 5

  • I lost my sim card and I’m trying to change my phone number on luno app. please how do I get that done. I need to complete my transaction on the app.

  • Tony Bekker says:

    Greetings. When trying to sign in. I am told that my telephone number is already registered. I am unable to continue further and access my Luno account.

  • Tony Bekker says:

    tony@konigcoffee.co.za

  • My mobile number not show in luno, however when I reenter it tells me that the number already exist…please help

  • Grizaan Janse van Rensburg says:

    I don’t have access to the email address that I used when creating my Luna account. I have forgotten the password and now I cannot log onto my wallet anymore. I have not uses my account for last 4 years. Please help

  • Khunjuliwe Mthembu says:

    i am not able to verify my number it says its already registered

  • I lost my old sim now I cant accept transactions on my account. I need to send bitcoin and I can enable

  • Noorsuziana binti Mustapha says:

    I am first time trader.i’m trying to buy ethereum at prise rm6000, but i’m forgot my password..myluno apps do not appear at all after that. Please help me.

  • Babajide oluwamayowa says:

    I lost my phone number and tried to update it but you guys refuse to to that for the past three weeks. My old number is 09036683623 the new one I want in there is 09131917603

  • Pls I lost my previous phone number on luno and I can’t change it to my new … I discovered that I was not able to access my mobile number and it says mobile … old number that was registered to luno and im unable to recieve verification code …

  • Rilwan Timi says:

    Please my luno account have been locked and I need to access it back please do every necessary help you can I really need the funds inside

  • Oyiki Israel O says:

    Pls I can’t remember the phone I used for my Luno,could u pls help me with the mobile number,I created the account long time ago and I don’t remember the mobile number anymore nd I wish to get the mobile number immediately pls

  • I changed phones but kept the same number but I don’t remember the email address and password I used to open the account.

  • Howie dorough says:

    I tried to change my numbers on my luno account its been over 48 hours already they still haven’t changed the number why

  • Osarenoma says:

    I lost my Luno number attached to my phone and am struggling to change it for days now but I can’t remember the old number, please what do I do?

  • Osarenoma says:

    Did you rectify it

  • Osarenoma says:

    I lost my old number and I need to change it to send.. Please i need your help

  • Joseph Kelechi says:

    I lost my sim card and I’m trying to change my phone number on luno app. please how do I get that done. I need to complete my transaction on the app.

  • Gopinath Sunarun says:

    i want to deposit to my Luno , its still appear the company details that has scam me , how do i delet ther bank details into my Luno account , plz help i want to use my luno account

  • i want to deposit to my Luno , its still appear the company details that has scam me , how do i delet ther bank details into my Luno account , plz help i want to use my luno account

  • i want to deposit to my Luno , its still appear the company details that has scam me , how do i delet ther bank details into my Luno account , plz help i want to use my luno account

  • Jonida Holtzhausen says:

    Can not access my Luno account, it shows an unknown number a my registered phone number, I would like to change this number to my current cell number. I do receive email confimation to change password etc.

  • Jaen Milton says:

    Im trying to complete my profile on my luno account. But it keeps telling me that my cell number is already in use and i cannot move beyond this point. Please urgently assist me

  • Johanita Etsebeth says:

    I have logged into my luno account but when i want to buy bitcoin it asks for my detail update when i insert my number it says this number already excist what can i do

  • V. PADAYACHEE says:

    My purchase in 2018 of R10000.OO does not show on my luno account

  • V. PADAYACHEE says:

    lost my R10000.OO on my luno account

    • V. PADAYACHEE says:

      My purchase in 2018 of R10000.OO does not show on my luno account

  • I am looking for the contact numbers for Luno in South Africa.

  • David Blizzy says:

    I lost my Luno number attached to my phone and am struggling to change it for days now but I can’t remember the old number, please what do I do?

  • I lost my old number that was registered to luno and im unable to recieve verification code .please help

  • oladipupo cole says:

    Want to change my registar number for my luno cause the number as being stolen with my phone and i want to change the number to a new number 09045547707

  • I lost my Luno number attached to my phone and am struggling to change it for days now but I can’t remember the old number, please what do I do?

  • Livinus chidera okekedike says:

    I’m struggling to change my phone number

  • Nomthandazo says:

    Ive lost my phone…0783427823 en im struggling to change to 0792793374

  • I can’t change my old number on Luno please help I really need to make transactions please have tried to change it but said 48hours I waited for the 48hours to complete but it’s still didn’t change please help please

  • Muozoba Arinze says:

    Hi luno. I lost my default number that I used to register my luno account and I have been trying to set my other number as my permanent luno
    Phone number on the Web. After filing all the necessary informations, i would still be asked to make confirmations from my default phone number which I don’t have again. Pls help me, I haven’t been able to do transactions in weeks

  • Francis emezue says:

    Am trying to change my number but its not working

  • I’ve never opened a Luno account but when I tried opening it with my phone number, it kept on saying my number has already been registered – What should I do?

  • Good day, pls I lost my contact number I used to register my Luno account and I was unable to send out my bitcoin so I decide to change the number to my new number and I was told to wait for 48hrs it’s up to five days now the number hasn’t change
    Pls I need to pay some people abeg

    • Afa bro your number don change.??

  • My brother from England sent me bitcoins worth 12,000 as of last 3 months. He sent it from luno to my phone number and he wants instructed me to sign up and withdraw my funds. I discovered that I was not able to access my mobile number and it says mobile number already registered. I didn’t register it maybe some other hacker out there does that. Well I will only hold luno liable for this. I want you to pls help me regain my number +2349014190431 I really need the funds back.. 😔😔 pls help.

  • Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall. Can you please help

  • Kay swegg says:

    Plz assit me i lost my phone number & my phone
    Ive been trying so hard to change it but i cant … My old phone number is 0842590804 my new phone number is 0826818004 plz help me ive been straggling for days now

  • Simanye malinge says:

    Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall. Can you please help. new number is 0628966896

  • Simanye malinge says:

    Good day, i lost my old number that is registered to my luno account and i dont remember it. I’ve been trying to change my number but it sends notifications to the number that i don’t recall. Can you please help

  • Hello, Please I want to have an account with luno and I need to put in my number
    to complete the registration, and it says my number has already been registered(07059060619)
    , please I need this to be rectified

  • Hi, I lost my phone, and now I have a new phone number. Since last week I’ve been trying to update my information but it it doesn’t change. Please help ASAP.

  • Chinedu madubuko says:

    I want to change my phone number I lost my phone and phone number I used to open Luno

  • Natallie Groves says:

    I lost my old phone please help me fixed it I can’t send crypto currency out of luno please help my get it fixed I need to change my phone number to new one but it keep asking me to call my old number please help me get it fixed please and please

  • I lost my number that used when I was registering luno account, so please can you help me to change this number (0834848948) to this new number is 0634276828.

  • Someone changed my to Nigerian number I want my number back and have scammed on it

  • Please Luno or anyone here, I need to get back my Luno account, I’ve the Gmail account but have forget the password, and they send me a 4 digit code there, I also request the 4 digit code on my phone number I use it with then but no message is delivered, how can I get the account bank please. There’s an investment on it.

  • I lost my phone number…so I want to change it. So that I can be able to receive the links that Luno send to
    me .I have a lot to confirm.

  • I lost my phone number…so I want to change it. So that I can be able to receive the links that Kuni send to me .

  • Kappo Sewedo says:

    ‭I lost my phone and mobile number and I got another, I have been trying so hard to change the saved mobile number (081***60520) to (081***90211) so that I can confirm my transactions. Please I have a lot of transactions that need confirmation but since I don’t have access to my lost mobile number, I can’t confirm them. Please do look into this and do the necessary changes. Ref #1444009 Rating: 5

  • Kelvin nnaji says:

    Please I lost my old sim and I’ve been trying to change it to the new one so I can send out transactions but they keep sending the code to my old number please help me resolve this issue

  • I lost access to my email address which is blocked by Google for not remembering my recovery email so I would like to change it for a new one my contacts are 0825584939. Please help.

  • I have being trying to change my lost number attached to luno to my new number

  • Hi luno, I am trying to login to my account with the forgot password and the 4 digit code is being sent to my old number which i am no longer using

  • Hi luno I need to change my old number to my new number and I forgot my sign in password please help me

  • Oyeleke adewale says:

    Pls I lost my previous phone number on luno and I can’t change it to my new number so I can verify transactions pls help

  • Sello Ndima says:

    Hi team. I’ve been trying to change my mobile number to a new number. However I’ve been struggling to change it,as I no longer use the registered Luna number. Please assist

  • Charles CTK says:

    Hi good morning, can you assist me to change my phone number. the number that registered in my luno wallet was terminated. how can i change to my new phone number? thank you so much

  • I lost my old luno number and I can’t confirm my transactions without that number have been trying to change my number from 0903***5843 to 09031***109 I submitted my documents and you people said you will change my number in 48 hours time now it’s almost 3 days and it has not yet been changed please help me with this issue I need to make transactions buying and selling of bitcoin Rating: 3

  • I withdraw from where I invest but luno didn’t confirm my withdrawal what I can do

  • Justice degi says:

    I lost my phone number and forgot my password on luno how can I gain access to my account?

  • olapade kehind says:

    they have not credit my bank account since 2.30am and i dont know what is wrong

  • Bamogufiden Progress says:

    I lost my sim so I can’t access my Luno account
    Please I need to change it
    Previously verified mobile number: 0901***5352
    New mobile number: 07089***814

  • Bamogufiden Progress says:

    Please I lost the sim I used to register my luno account and I was trying to retrieve my account but it sending messages to the lost sim how do I change the mobile number or how do I go about it

  • Adejare Afolabi says:

    Please I can’t access my profile to edit anything on my luno account, and I lost my number connected to it and I don’t know the number I can’t even guess

  • Olusanya Matthew says:

    Please I lost the sim I used to register my luno account and I was trying to retrieve my account but it sending messages to the lost sim how do I change the mobile number or how do I go about it

  • When I’m logging in to my luno account where they need my contact number , they say this number already in use. What to do now?

  • PERCIVAL THEMBA BUTHELEZI says:

    I made the request to move from level 1 two weeks ago but still nothing happening.why don’t you complete your review?

  • I lost my mobile line which was attached to my luno account and I couldn’t get it retrieved. How can I effect change of mobile number on my account, please?

    • Please I lost the sim I used to register my luno account and I was trying to retrieve my account but it sending messages to the lost sim how do I change the mobile number or how do I go about it

  • I lost access to my email which is attached to my Luno, which makes it impossible for me to access my Luno account. Please help!!

  • Hi
    I wanna set my number on my luno account but it keeps saying phone number verified .I used my number on the old account. Now if I put it on it says number already verified .please assist me on that

    • Hi: I lost my old device together with my wallet, trying to do settings on my new device becomes difficult as it refuses to reset with my old number saying is verified,how can I reset it ?

  • I’ve never opened a Luno account but when i tried opening it with my phone number, it kept on saying my number has been registered already. what should i do

  • tan yon li says:

    im not able to update new contact number

  • Dora Sosibo says:

    Wish to change the phone number since the one I used for registration is no longer in use. How do I go about

  • SandraJackson says:

    I can’t change my number on luno why I lost my sim pliz help Rating: 5

  • Please I lost my UAE number for a long time and need to change it to my new Nigerian number, please I need to resume transactions.

  • I no longer have access to my old number 07246***60 and I now use 06603**341 and I’ve been struggling to change it on Luno account. Reference no. 1284228

  • Hi luno. I lost my default number that I used to register my luno account and I have been trying to set my other number as my permanent luno
    Phone number on the Web. After filing all the necessary informations, i would still be asked to make confirmations from my default phone number which I don’t have again. Pls help me, I haven’t been able to do transactions in weeks.

  • Pls I have submitted my utility bill for level 3 since Wednesday and I haven’t got any reply yet and I need to pay my client pls look into this it’s very urgent

  • I’ve been requesting for a level 3 verification since last week to no avail! 😠 I submitted my utility bill yet I’m to get a reply, if I would not be granted level 3 approval let me know so I can transact with coinbase

  • Solomon de Meyer says:

    Im also having issues since my number also changed and dont have access to old number. Nobody comes back to a person. WHY?? Rating: 1

  • Hello sir/ma I am having a problems login to my luno account , forget password and lost my recovery phone number , after reset password , it demand to confirm to input the code send to my phone … Before I can log in after the recovery password has been set . Now don’t have a recovery phone number , please help don’t know what to do now ….

  • Mathew Hughes says:

    Please assist I need to change my mobile number from +27 8282**522 to my new number +44 799989**00

  • Luno support can you please assist me I lost my phone number please change it to my new number which is 067141**31 please help me

  • I have not been able to change my phone number on luno, because it keeps sending push notifications to my old number which I have misplaced

  • Kelechi Umukoro says:

    Hi please help me get my number changed I can’t access my account and perform transactionsOld number : +23470128**720New number: +234**83704907I have provided documents and I have a step two verification on the luno app please help me rectify this thanks Rating: 4

  • Hai ineed help ilost my luno Details my name Mzwakhe Ally Msibi my number 064****733 plzzz

  • A guy from Ghana asked me if I know any bitcoin seller. Are you able to sell to him?
    Thank you.

  • My old Cell sim was deactivated now i have a new one and every time i try change it says i have already have an account but i only want that number linked to one account 0722633*** must be linked to this email only the 0827677*** is no longer with me

  • I want to change my number

  • siphesihle says:

    I lost my phone and mobile number and i got another,i have been trying so hard to change the saved mobile number to 068081**** so that i can confirm my transactions. please i have alot of transactions that need confirmation but since i don’t have access to my lost number i can’t confirm them.please do look into this and and do the neccessary please.Ticket number 1152560

  • I used an ID which is not valid on luno I tried resending my valid ID but I can’t upload it. Please help

  • Hi I need to change my phone number on my luno account

  • Merlinda Mayr says:

    My account is in 3 level verification and also 2 factor Authenticator. I can see no problem at all but they blocked it. They are using my bitcoins. I can not trust them anymore.. Rating: 1

  • Owoeye Ganiu tunde says:

    My luno wallet is block I can’t assess to my luno wallet through 2fa problem

  • I can help you contact me now okay

  • Joshua Madaki says:

    I have not been able to change my phone number on luno, because it keeps sending push notifications to my old number which I have misplaced

  • Am no longer using my old sim to reset my password they sending me in my old sim cos I for get the password is the any way you can help me

  • Please my profile has been block kindly help me access my luno account

  • The codes generated by my Google Authentication App are tagged incorrect when I input them on the luno app

    Now, my Luno Profile has been blocked.

    I have submitted online complaints multiple times, not response, I followed the link for account recovery as sent to mail, but, your portal keeps telling me; service not available, try again, and this has been for over 5days.

    Please, help, or tell me what to do.

  • Zahraddeen Hassan Garo says:

    Please my profile has been block kindly help me access my luno account

  • I want to call your customer care representative. I need a phone number

  • Alabi Oluwayomi Femi says:

    I don’t Know My Luno Wallet Account Yet
    Pls,kindly plainly send me my Luno wallet account

  • george ilawagbon says:

    Hello good afternoon luno team,
    My account has been hacked I can no longer login,
    Name: Ilawagbon George
    Email: Georgefabul@gmail.com
    My API has been revoked, my 2factor has been disabled and re-enabled again,
    The hacker is from Nigeria, the message that was sent to my mail box I was asked to blocks it if I am not the one that made the login attempt, so permeated it, they locked it, so please I want luno to help me login back my phone to luno API

  • I was using my chrome here in australia when accessing my Luno wallet. When I bought a new phone I installed the Luno App. When I logged in using the chrome, I can no longer send bitcoins to other wallets it always say push notification, and I authorized the transaction i made. After the authorization the 2 choices were just cancel and call me instead. I click the call me instead and it was always error. Kindly help me with this please.

  • Elizabeth Washington says:

    Please can my friend buy a bitcoin through bitcoin ATM for me to my luno account ?

  • I NEED A CUSTOMER CARE PHONE NUMBER

  • yuke johnson says:

    Attention: yukejerry@yahoo.com

    Your Default Mobile Number has been changed to +27824930699.

    This is your Secured Method for Transaction Authentication.

    >>> i’ve got those massage on my email. funny is, i never ever have LUNO account. so please removed my email from your record. thank you.

  • It doesnt move forward after i have written my personal details..it stays like it is loading after i have pressed next

  • Jacquelinejoneses says:

    Need phone numbetr to add to wallet

  • Shola Olaiya says:

    Good day lady and Gentlemen
    Am shola olaiya by name
    I make some transaction this morning, and they told me that I will receive alert before 4 pm, and I haven’t got any alert yet till now ….Kindly Help me because someone is on my neck

  • Hi Abednego, you should visit the following page where you can recover your old credentials.
    https://www.luno.com/help/en/articles/11000035826-ive-lost-access-to-my-luno-account-how-do-i-recover-my-account

  • Hi i lost my login credentials. My name is Abednego Tshabalala id 7403045391082. Kindly assist, i am using new email thulanitshabalala43.@gmail.com. Old email thulani@leseditech.com

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