The Bank of New York Mellon Customer Service Phone Number

Hey guys…

I guess one would have to say…I´m more than just a little chagrined…maybe angered is more to the point…
You fellers have the fiduciary responsibility of ¨managing¨the Weyerhaeuser Retirement funds…I am now 74…I am a disabled person…with alzhiemers…You swell people have failed to send me any check for more than a year…Wow,,,No? And for all those months I have called your Pension Service Customer Service Department…those guys know me well…They have told me I needed to fill out a IRS form W-9…I live in Mexico…theyhave promised all this time they were mailing one to me…In all this time,sirs, I have not received…not one! It is easy to blame the postal service of Mexico…still use burros to get mail from one place to another…when…once upon a time I did get checks from you guys…I got them two or three months later…
So I finally went to the American Embassy and got my on W-9…and because I did notgrow up with a computer it is a tremendous problem to respond to sending you emails with the W-9…pretty technical…split screens…sending back codes so I could send thing you guys were demanding…you can look at the website and all my attempts…6 times of trying…had to hire a computer specialist to come here all those times…at 3,000.00 pesos each time…finally…everything was accepted…except after two weeks later…they informed me I had to do the W-9 once again…because Ihadnot checked a box indicating my tax status…I toldthem sorry…I am anindividual and could they just check that box for me…Öh…No…¨you gotta do that….Jesus…know whaat I mean…
So we re sent the whole tking with thebox checked and everything checked…I called to tell them…¨this trained Circus monkey has finished jumping through you hoops…are we good now? No…no…they said…we have to review it…and how long will that take ask I…five days they said…I waited a week and called again…are we all set…I queried…now it is up to the Bank of New york…they said…
So…therein is my reason for writing…I have asked that my check be sent pronto…that it be sent by Federal Express to the address on record…and that it is in certified funds…look guys…I am involved in the class action lawsuit against Wells Fargo…after moving to Mexico there were many illegal transactions…they had put me in some unsolicited accounts…a special person because of my deposits…but without telling me…they canceled my account…´cause ¨we think anyone with alzheimers should not have a checking acccount¨…really nice don´t you think…the government looks askance to them folks who don´t accommodate handicapped folks…
I am in great hopes and a strong belief that maybe…just maybe…you can help in expediting my request for a little help in getting my funds to me right away in the manner I am requesting…
Thanks so much for you attention to this request…money that has been due me for over a year…
Most sincerely and respectfully…too…

Leonard C. Johnson