Swiss Air is the national airline of Switzerland. The company is known across the globe as one of the finest airlines there ever was. The airline was started in 1931 and was declared bankrupt in 2000. The airline is also called as the flying bank as most of its customers for bankers. The company was also part of the famed seven sisters of the flying industry that were very prominent in the 1980s. All this gain would not have been possible if it wasn’t for the customer service. The company operates a number of helplines to help its customers across the globe.
The customer experience provided by Swiss Air is one of the best in the industry. The employees of the company are well trained and experienced and this shows in the quality of service that was provided by them. There are multiple helpline numbers which a customer can call if they need any help. The company operates different numbers for different services like customer support, customer complaints, and technical helpline.
Now let’s take a look at the different numbers where you can reach out to the company.
Swiss air customer service
If you have a customer service issue you can call. As this number is only for customer service please refrain from asking other questions. Now let’s take a look at some sample problems that you might face.
- If you want to confirm whether there is a direct flight to your destination.
- If you want any information regarding your body and the boarding status
- If you want to make a suggestion or have a query
- If the information provided to you was incorrect
- If one of your customer service agents was not able to provide you the information that you require
Contact Swiss Air customer service Contact for booking or any other complaints
The complaint number for Swiss Air is. As this number is for complaints only please refrain from other queries.
Let’sTake a look at some of the power possible scenarios when you might need to call this complaint number.
- If your booking has been canceled.
- If your luggage was lost or damaged.
- If you are not able to redeem your frequent fights I am Ines. Change paragraph
- If any you for ages was not up to the mark.
- If you were not satisfied with the service provided.
Swiss International Air Customer Service
The company also runs a dedicated technical helpline number. This number is available 24 seven even during holidays. Now let’s take a look at some scenarios when you might need to contact the technical helpline number.
- If you are unable to book a ticket on our website.
- If the website is down
- If you were unable to check-in online
- If you need details about the aircraft and its make.
- If you are an Air Marshal
Swiss Air Booking Process
To book a ticket on Swiss Air, dial. As this number is available 24*7 there is zero or very less wait time. You will find all the information you need on this helpline. To book a ticket following the below mentioned steps:-
- Open swissair.com
- You can use a computer or a mobile device
- If you have an account then key in information.
- You will need your login credentials to redeem frequent flier miles.
- Choose Destination
- Select dates
- Selects seats
- Make Payment
Swiss Air Cancellation Policy
To cancel your ticket log onto to official website or you can call the toll free number at . The agents on the helpline number will help you out in the cancellation process.
The very first thing you need to do is to visit the company website. Here, you can choose the place you want to visit, book a one way or round trip ticket and select the applicable dates. You can also avail offers that are available on the company website.
Swiss Air Baggage Policy
For information on the baggage policy you have to call. An overview of the applicable rates are as follows:-
As per the company website the pre-paid luggage should not exceed 23 kg. However, the passengers have the option of buying additional prepaid packages from the company itself. This helps the customer a lot as they can choose their customized packages.
You can carry luggage of 23 kgs for free, and you will be charged $25 for every extra 10kgs. You can also use your airline points to carry extra luggage. Additional charges might also be levied if you are flying an international route.
Social Media
At the height of its popularity, the company was also very active on social media. The company has pages on Facebook, Twitter, and Instagram. Now let’s take a look at some of their social media handles.
The company has it has a great presence on Facebook and is quite interesting. The number of likes exceeds 10000. Their posts are related to company affairs and events
The company is also quite popular on Instagram as their posts are both informative and re-table. The number of followers is in thousands. This shows their amazing network.
As you can see, the Swiss air leaves no stone upturned to help its customers. This can be seen in its presence online. Operating multiple helpline numbers is also very helpful.
For online flight booking, Changes and cancellation call on Get in touch directly with our representatives in different cities.
Swiss International Air Lines Contact Details | |
Customer Service |
Phone Number |
Swiss International Air Lines Switzerland |
41 848 700 700 |
Swiss International Air Lines Argentina |
54 11 5032 7850 |
Swiss International Air Lines Australia |
61 1300 290 365 |
Swiss International Air Lines Austria |
43 810 81 08 40 |
Swiss International Air Lines Bahrain |
973 178 287 61 |
Swiss International Air Lines Belgium |
078 15 53 19 |
Swiss International Air Lines Bosnia & Hercegovina |
387 5523 3980 |
Swiss International Air Lines Brasil |
55 11 4700 8910 |
Swiss International Air Lines Bulgaria |
359 29 35 82 19 |
Swiss International Air Lines Canada |
1 877 359 79 47 |
Swiss International Air Lines Chile |
56 2 630 16 55 |
Swiss International Air Lines China |
86 40 08 82 08 80 |
Swiss International Air Lines Croatia |
385 17 77 64 29 |
Swiss International Air Lines Cuba |
41 848 700 700 |
Swiss International Air Lines Cyprus |
30 210 300 4339 |
Swiss International Air Lines Czech Republic |
420 29 633 5613 |
Swiss International Air Lines Denmark |
45 70 10 50 64 |
Swiss International Air Lines Dominican Republic |
41 848 700 700 |
Swiss International Air Lines Egypt |
20 225803500 |
Swiss International Air Lines Finland |
358 9 69 37 90 34 |
Swiss International Air Lines France |
08 92 23 25 01 |
Swiss International Air Lines Germany |
49 69 867 98 000 |
Swiss International Air Lines Greece |
30 210 300 43 39 |
Swiss International Air Lines Hong Kong. |
852 30 02 13 30 |
Swiss International Air Lines Hungary |
36 14 292 202 |
Swiss International Air Lines India |
1800 102 5838 |
Swiss International Air Lines Indonesia |
001 803 8526562 |
Swiss International Air Lines Iran |
98 21 833 88 |
Swiss International Air Lines Ireland |
1 18 90 20 05 15 |
Swiss International Air Lines Israel |
972 3 905 80 49 |
Swiss International Air Lines Italy |
41 44 511 1447 |
Swiss International Air Lines Japan |
0570 089 000 |
Swiss International Air Lines Jordon |
962 6 520 01 80 |
Swiss International Air Lines Kenya |
0800 723 936 |
Swiss International Air Lines Kuwait |
971 4 389 8100 |
Swiss International Air Lines Lebanon |
41 848 700 700 |
Swiss International Air Lines Latvia |
371 661 636 81 |
Swiss International Air Lines Luxemburg |
352 34 2080 83 70 |
Swiss International Air Lines Macedonia |
381 11 33 47 641 |
Swiss International Air Lines Malaysia |
60 3 2053 1898 |
Swiss International Air Lines Maldives |
91 22 67 13 72 00 |
Swiss International Air Lines Malta |
356 27781639 |
Swiss International Air Lines Mauritius |
41 848 700 700 |
Swiss International Air Lines Mexico |
41 848 700 700 |
Swiss International Air Lines Morocco |
34 91 276 85 74 |
Swiss International Air Lines Netherland |
31 900 202 0232 |
Swiss International Air Lines New Zealand |
0800 94 52 20 |
Swiss International Air Lines Norway |
47 81 00 00 12 |
Swiss International Air Lines Oman |
80077452 |
Swiss International Air Lines Pakistan |
00 800 01 001 |
Swiss International Air Lines Philippines |
63 2 626 3760 |
Swiss International Air Lines Poland |
48 22 512 39 21 |
Swiss International Air Lines Portugal |
351 80 820 04 87 |
Swiss International Air Lines Qatar |
971 4 389 8100 |
Swiss International Air Lines Romania |
40 21 655 07 24 |
Swiss International Air Lines Russia |
7 495 411 84 43 |
Swiss International Air Lines Saudi Arabia |
971 4 389 8100 |
Swiss International Air Lines Serbia |
381 113 03 01 40 |
Swiss International Air Lines Singapore |
65 68 23 20 10 |
Swiss International Air Lines Slovakia |
421 250 112 128 |
Swiss International Air Lines Slovenia |
386 18 88 86 11 |
Swiss International Air Lines South Africa |
08 60 04 05 06 |
Swiss International Air Lines South Korea |
41 848 700 700 |
Swiss International Air Lines Spain |
901 11 67 12 |
Swiss International Air Lines Sri Lanka |
94 1 12 43 54 03 |
Swiss International Air Lines Sweden |
46 8 58 77 04 45 |
Swiss International Air Lines Taiwan, China |
886 2 23 25 88 61 |
Swiss International Air Lines Tanzania |
255 22 551 00 20 |
Swiss International Air Lines Thailand |
66 2 056 6868 |
Swiss International Air Lines Tunisia |
41 848 700 700 |
Swiss International Air Lines Turkey |
90 212 354 99-00 |
Swiss International Air Lines Ukraine |
380 893 240 610 |
Swiss International Air Lines United Arab Emirates |
971 4 389 8100 |
Swiss International Air Lines United Kingdom |
44 345 601 09 56 |
Swiss International Air Lines USA |
1 877 359 79 47 |
Swiss International Air Lines Vietnam |
84 28 3827 9858 |