SriLankan Airlines Chennai International Airport Terminal (MAA)

  • +022-7127-9158
  • Airport Rd, Meenambakkam, Chennai, Tamil Nadu 600027
  • https://www.srilankan.com/en_uk/in

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

The national airline of Sri Lanka, SriLankan Airlines, is a well-liked option for travelers looking for a convenient and comfortable flight. The airline offers service to a variety of locations worldwide, including Chennai International Airport in India. 

Chennai International Airport is a major hub for international travel and one of the busiest and most significant airports in all of Europe. We will examine the SriLankan Airlines Chennai International Airport Terminal in this article and give you all the information you require before your upcoming travel.

To make sure you have a smooth and comfortable trip, we will cover everything from check-in procedures to food options and lounges. Therefore, whether you are a frequent traveler or a first-timer, continue reading to learn everything SriLankan Airlines Chennai airport terminal has to offer.

Introduction to Sri Lankan Airlines

The national airline of Sri Lanka, Sri Lankan Airlines, is renowned for giving passengers a relaxing and delightful travel experience.

The airline serves a large number of locations worldwide, including India, Europe, Asia, and the Middle East. Sri Lankan Airlines has made a name for itself as a trustworthy airline among both business and leisure travelers because of its fleet of contemporary aircraft and crew of qualified experts.

Introduction to Chennai International Airport

Chennai International Airport (MAA) is the primary airport serving the city of Bangalore, also known as Bengaluru, in the southern Indian state of Karnataka. The airport is located about 40 km (25 miles) north of the city center and is named after Kempegowda, a 16th-century ruler of Bangalore. Chennai International Airport is the third-busiest airport in India, handling over 33 million passengers in 2019. The airport has a single runway and two passenger terminals: Terminal 2 for domestic flights and Terminal 2 for international flights. The airport also has a cargo terminal and a dedicated area for general aviation operations.

General Information About Sri Lankan Airlines Airlines Chennai International Airport

AirportChennai International Airport
Official Websitewww.chennaiairport.com
AirlinesSri Lankan Airlines
Official websitewww.srilankan.com
Airport AddressAirport Rd, Meenambakkam, Chennai, Tamil Nadu 600027
Departure TerminalsTerminal 2
Arrivals TerminalsTerminal 2
StatusActive
IATA CodeMAA
TypeFlyable
CityChennai
CountryIndia
Contact Number+49 69 770673 047

Chennai International Airport Map

Chennai International Airport is well-organised and easy to navigate, with clear signage and helpful staff to assist travelers.

Sri Lankan Airlines Chennai International Airport: An Ultimate Guide

For those traveling into and out of Chennai International Airport, one of the busiest airports in Europe, Sri Lankan Airlines is a well-liked option.

Whether you are a frequent flyer or a first-time traveler, figuring out how to get around an airport can occasionally be overwhelming.

We made the comprehensive guide to Sri Lankan Airlines at Chennai International Airport as a result. We’ll provide you all the knowledge you need in this manual to make sure your trip goes well and without stress. We have you prepared for everything from check-in procedures to food choices, lounges, and transit information. 

Check-In

If you prefer to check-in at the airport, Sri Lankan Airlines has check-in counters located in Terminal 2. 

The counters are open 3 hours before the scheduled departure time and close 60 minutes before the departure time for economy class passengers, and 45 minutes before for business class passengers.

How to complete the check-in at MAA? – To complete the check-in, here are several steps you need to follow – 

  • Once you have located the Sri Lankan Airlines check-in counter, approach the counter and present your travel documents, such as your passport and ticket.
  • The Sri Lankan airlines check-in agent will ask for your flight details, including your flight number and destination.
  • If you have any checked baggage, you will need to hand it over to the check-in agent, who will weigh it and tag it for your flight.
  • After completing the check-in process, the agent will provide you with your boarding pass.

Make sure to check the information on your boarding pass, such as your seat number and departure time.

  • Proceed to security: Once you have your boarding pass, proceed to security to complete the remaining pre-flight procedures.

Baggage Allowance

Here is an overview of the baggage allowance for Sri Lankan Airlines flights departing from Europe:

Economy Class

The baggage allowance is 2 pieces of checked baggage weighing up to 23kg each. 

Business Class

The baggage allowance is 2 pieces of checked baggage weighing up to 32 kg each.

Note that the maximum size of each checked baggage is 158 cm (62 inches) in total dimensions (length + width + height).

In addition to the checked baggage allowance, passengers are allowed to bring one piece of hand luggage on board, weighing up to 7 kg (15 lbs) and not exceeding the dimensions of 56 cm x 36 cm x 23 cm.

How to add checked baggage at Chennai international airport? – You can add the checked baggage at the check-in counter located at Terminal 2. To add checked baggage at the check-in counter, follow these steps:

  • Once you have located the Sri Lankan Airlines check-in counter, approach the airline’s representative and inform them that you wish to add checked baggage to your booking.
  • The check-in agent will inform you of the fee and will process your payment.
  • If your baggage exceeds the permitted weight or size limits, you will need to pay an excess baggage fee
  • After paying the excess baggage fee, you can hand over your baggage to the check-in agent, who will weigh it and tag it for your flight.
  • Once you have completed the process of adding checked baggage, the check-in agent will provide you with an updated boarding pass.

Flight Reservations

 If you prefer to book your ticket in person, you can visit the Sri Lankan Airlines ticket office at the airport. The office is located in Terminal 2. Add to that – 

  • A Sri Lankan Airlines representative will assist you in finding the best available flights and will help you book your ticket.
  • When booking your ticket, make sure to provide accurate information, such as your name, travel dates, and passport details. 
  • Also, check the terms and conditions of your ticket and the baggage allowance and fees for your specific route and ticket class.

Note that ticket prices and availability may vary if you book a last-minute reservation for Sri lankan airlines at the airport. 

Ticket Cancellation

If you need to cancel your Sri Lankan Airlines flight at Chennai International Airport, you can do so by contacting their customer service or by visiting the Sri Lankan Airlines ticket office located in terminal 1.

Here are the steps to follow – 

  • Approach the Sri Lankan Airlines agent and inform them that you wish to void your reservation.
  • Provide your booking details, such as your name and booking reference number.
  • Make sure to check the policy and understand any fees or penalties that may apply to your cancellation.
  •  The customer service representative will guide you through the process and provide you with any further information you may need.
  • After your flight has been cancelled, you will receive a confirmation from Sri Lankan Airlines. Make sure to keep a record of this confirmation for future reference.
  • Depending on the cancellation policy and the type of ticket you purchased, you may be eligible for a refund. 

Lost & Found Services

Chennai International Airport has a Lost & Found service. The steps listed below can be used to try and find lost items at airports:

  • Visit the Lost & Found page for the Chennai International Airport. 
  • To report a lost item, fill out an online form.
  • Include as much information as you can, such as the day and time the item was lost, a description of the item, and your contact information.

Call the Lost & Found office at +49 (0)69 690 – 32600. You can contact them between 8:00 a.m. until 4:00 p.m..

You can also go there in person; it’s on Concourse 1 of Terminal 2.

Sri Lankan Airlines Arrivals At Chennai International Airport

Sri Lankan Airlines arrivals at Chennai International Airport are handled at Terminal 2. When you arrive at the airport, follow the signs to the immigration and baggage claim areas. you can follow this link for all the scheduled arrivals for Sri Lankan Airlines. Here are the steps to follow for Sri Lankan Airlines arrivals at Chennai International Airport:

  • Disembark from the plane
  • Proceed to immigration
  • Collect your baggage
  • Go through customs
  • Exit the terminal

Sri Lankan Airlines Departures From Chennai International Airport

Sri Lankan Airlines departures from Chennai International Airport are handled at Terminal 2. Follow this link for all scheduled departures for Sri Lankan Airlines. Here are the steps to follow for Sri Lankan Airlines departures from Chennai International Airport:

  • Check-in for your flight
  • Drop off your baggage
  • Go through security screening
  • Proceed to the boarding gate
  • Board the flight. 

Other Services-

Chennai International Airport Parking

Here are the parking options available at the Chennai airport – 

Terminal ParkingINR 800. 
Long Term ParkingINR 800.
Valet ParkingINR 800.

Car Rental Chennai International Airport

Here is the table for all the car rental options available at Chennai International Airport:

Car RentalBusiness HoursContact
Alamo5.30 a.m. to 10:30 p.m. daily49 (0) 69 69715290
Avis6 a.m. to 12 p.m. daily49 (0) 69 – 690 – 27771
Buchbinder6 a.m. to 11 p.m. daily49 (0) 69 – 6500712-0
Budget6 a.m. to 12 p.m. daily49 (0) 69 – 690 – 27771
Dollar6 bis 11 p.m. daily49 (0) 69-69593244
Enterprise5.30 a.m. to 11:30 p.m. daily49 (0) 69 69715290
Europcar24 h daily49 (0) 180 – 58000
Hertz6 a.m. to 1 a.m. daily49 (0) 69-69593244
National Car Rental5.30 a.m. to 11:30 p.m. daily49 (0) 69 69715290
OK Mobility7:00 a.m. to 11:00 p.m. daily49 (0) 173 172 6501
Sixt6 a.m. to 11 p.m. daily49 (0) 180 6 66 66 66
Thrifty6 a.m. to 11 p.m. daily49 (0) 69-69593244

Hotels Near Chennai International Airport

Here is a table for all the hotels near Chennai International Airport:

  • Taj Club House
  • Trident Chennai
  • Lemon Tree Hotel
  • Radisson Blu Hotel Chennai
  • Hablis Chennai

The airline offers several services and amenities, including baggage allowances, check-in options, and lounge access, to ensure a stress-free journey for its passengers. Whether you are traveling for business or leisure, SriLankan Airlines strives to provide exceptional service and a memorable travel experience.

Who Are We?

ContactForSupport is an online directory that provides information and resources for contacting customer support for all the airlines, and their contact offices located at airports across the globe. It can be a useful tool for those who need assistance with an issue or question and are looking for contact information for customer support.

Chennai International Airport Tour

Frequently Asked Questions

What terminal does SriLankan Airlines use at Chennai International Airport?

SriLankan Airlines uses Terminal 2 at Chennai International Airport (MAA).

What is the arrival terminal for SriLankan Airlines at Chennai International Airport?

The arrival terminal for SriLankan Airlines at Chennai International Airport is Terminal 2.

What is the departure terminal for SriLankan Airlines at Chennai International Airport?

The departure terminal for SriLankan Airlines at Chennai International Airport is Terminal 2.

What is the check-in procedure for SriLankan Airlines flights at Chennai International Airport?

Passengers flying with SriLankan Airlines from Chennai International Airport must proceed to Terminal 2 and check-in at the dedicated SriLankan Airlines counter.

 What is the baggage allowance for SriLankan Airlines flights from Chennai?

The baggage allowance for SriLankan Airlines flights from Chennai varies depending on the fare class and route, and should be checked with the airline.

Does SriLankan Airlines offer lounge access at Chennai International Airport?

SriLankan Airlines does not operate its own lounge at Chennai International Airport, but eligible passengers may have access to a partner lounge, such as the Lufthansa Business Lounge or the Sky Lounge.

What forms of payment does SriLankan Airlines accept at Chennai airport?

SriLankan Airlines accepts cash and credit/debit cards as forms of payment at Chennai International Airport.

How much does it cost to park at the Chennai International Airport?

The cost of parking at Chennai International Airport varies depending on the parking lot and duration of stay.

Which hire car agencies are at Chennai airport (MAA)?

There are several car rental agencies located at Chennai airport (MAA), including Avis, Budget, Europcar, Hertz, and Sixt.

How do I contact Chennai International Airport customer service?

You can contact Chennai International Airport customer service by phone, email, or through the contact form on their website.

Is there a duty-free shop at SriLankan Airlines’ terminal at Chennai International Airport?

You can visit the official website of Chennai International Airport or contact SriLankan Airlines directly to inquire about the presence of a duty-free shop at their terminal. 

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