Nepal Airline which was also known as Royal Nepal Airline, in the beginning, and is the main air carrier of Nepal. The airline was founded in the year 1958 and is considered as the country’s oldest airline. Nepal Airline has its headquartered in Nepal Airlines Corporation (NAC) Building which is in Kathmandu. The prime hub of the airline is at the Tribhuvan International Airport in Kathmandu. The airline went on to acquire and operate a fleet of ten aircraft by the year 2017 and continues to provide airline service to a number of domestic destinations within Nepal and also medium-haul air services in parts of Asia.
Since its initial beginning, Nepal Airline has been growing and broadening its flight networks and number of customers. Hence, the airline understands the requirement of imploring customer support service to its customers. With this in mind, there are a number of customer helpline services implanted and distribution of helpline phone numbers for all customers.
Royal Nepal Airlines Contact number
Every company understands that customers are the priority when it comes to running a business. A list of displeased customers is a disaster in the making and will ultimately blow up in the face of the so-called company. Understanding this concept, the airline strives to perform services that do not break the connection with its customers. Whenever a customer is facing any confusion or dissatisfaction, they can get hold of an agent of customer service who will appease their worries.
Customers are encouraged to dial the support number to avail instant guidance and help. Check out some of the most common reasons why they call the support number below.
- A passenger who needs to clarify his/her Visa
- Travelers needing an update about their tourist card
- Customer service is also helpful when it comes to giving specific information about a country for first-time travelers
- Rules with regard to the compensation policy of the airline
Any other complaints or inquiries which are not relevant to Nepal Airline will not be entertained by the agents of customer service.
The airline is keen to make each customer enjoy their flying experience with the airline. In an event where the customers feel that their needs have been neglected or they need assistance on any matter, they can dial the phone number. Help will be provided to the customers in accordance with their problems, queries, etc.
Here is a list of complaints made by the customers whenever they contact the helpline phone number.
- Complaint on mishandling their baggage
- Lengthy delays of their flight
- Asking for a refund for their canceled flight tickets
- Not meeting the essential needs of customers during their delays
The agents of the customer service provider are excellent in bringing the best possible solution to all.
In case, a customer could not get hold of an agent when they dial the support number, they can use the social media account of the airline. Nepal Airline has official accounts on popular social media like Instagram, Twitter, and Facebook.