Onur Air is Turkey’s low-cost airline operating from its primary base at Ataturk International Airport. The airline operates mostly regional scheduled flight service, as well as charter flight services. In addition, the airline owns and operates its leisure subsidiary charter airline, Holiday Europe, thus offering flights to major international destinations like Berlin, Dusseldorf, Cologne, Kuwait City, Anapa (Russia), and Odessa (Ukraine).
Onur Air Online Booking Platform
Onur Air booking portal allows passengers not only to book flights while facilitating the online payment but also allows to make changes to their existing reservation, select meals, choose their favorite seat, and a lot more :
Book Flights – Onur Air allows passengers to book flights as well as make the payment online. Users who are computer savvy can make their way by navigating to the ‘Onur Air book flights’ tab, enter the required traveler information, pick their flights, do the online payment, and get their reservation done.
Online check-in – Once passengers complete their Onur Air online booking, they can simply do the online check-in if they have immediate travel. The online check-in window opens between 48 hours to 2 hours prior to the scheduled departure. The passengers can also avail of the mobile app for check-in with Onur Air. Onus Air online check-in allows passengers to choose their seats and allows them to print the boarding pass for travel.
Changes – Onur Air allows passengers to change their reservation to different travel dates and destinations free of charge as long as the changes would be requested 24 hours before the scheduled departure. All the changes would be requested online via the Onus Air manage booking tab without any hassles. The changes confirmation would be sent to the passengers’ registered email address.
Shuttle Bus Service – Onur Air’s online booking platform also allows passengers to book shuttle service which would be available for all domestic flights landing at Istanbul Antalya airport. The Shuttle covers all the significant landmarks in Istanbul and charges 190 USD for a one-way ride.
Qualified Ticket Program – Onur Air reservation allows passengers to book an insurance program that offers compensation and reimbursement in case of any uncertain event. It covers sickness, death in a family, severe traffic, flight delays, and much more. With the help of this program, passengers would be provided a full refund if missed the plane.
Onur Air Baggage Allowance
Carry-on Baggage – Onur Air allows passengers to bring one carry-on bag in the cabin. The size of the bag must be within 9 x 45 x 22 inches and weighs no more than 7 kg. In addition, passengers are also allowed to carry one personal item such as a laptop bag, hand purse, a small backpack, etc.
Checked Baggage – Onur Air reservation allows passengers to check one bag without any fee, as the weight of a checked bag must be within 15 kg. For all the international destinations, the airline allows a checked bag up to 20 kg in weight. Regardless of the destination, the checked bag’s dimension must not exceed 158 cm in size.
Do you need special assistance while planning your travel? Onur Air customer service assists travelers in creating their itinerary under the budget plus help them customize their travel as per their travel needs. Our travel experts also help passengers in case of group travel and that too under the discounted fare deal. Feel free to seek all sorts of travel assistance with our travel experts by calling at Onur Air contact number. Our agents would be available 24*7 for all new and existing travel assistance.
Onur Air – Frequently Asked Questions (FAQs)
What do I need to know about the Onur Air cancellation policy?
Onur Air allows cancellation at most two hours prior to the scheduled departure. Onur Air charges 50 % of the ticket cost as the cancellation fee, while the rest of the airfare balance to be processed as a refund on the passenger’s registered mode of payment. No refund would be provided if the passenger is marked no-show on the flight.
I bought a connecting flight with Onus Air. Where should I claim my baggage?
When you have a connecting flight with Onur Air, your baggage would be smoothly transported to your final destination. If your destination involves a custom checking, then you need to take the delivery of your baggage at the customs clearance point.
Can I book an Onus Air reservation for me or another traveler by credit or debit card via the Onus Air online booking platform? Is it safe to book on the website?
One can buy tickets for themselves as well as their family or friends on the Onur Air reservation website with a credit or debit card through a 3D secure payment system, thus experience no problems at the time of travel. For payments via credit or debit card, your financial information will not be stored on our systems under any circumstances.
How much time before the flight I can do Onus Air reservation?
Onur Air’s online booking platform allows passengers to reserve flights until one hour before the scheduled departure. In the event of all last-minute reservations, passengers can purchase flights via our authorized call center i.e Onur Air phone number.
Do I have to sign up to purchase flights with Onur Air?
Travelers do not have to sign up and subscribe to any membership in order to purchase a ticket from the airline website. But passengers can reap extra benefits if they join the Onur Extra program that gives passengers an opportunity to earn points every time they fly with Onur.
Can I transfer the Onur Air reservation that I bought for myself to another person?
For the tickets you have purchased you are not allowed to transfer the ticket to another person. Onur Air only allows name correction which is up to three letters on the flight ticket. All the name correction would be done at Onur Air contact number.