The finest airline of Mongolia is called Miat Mongolian. It is headquartered at Ulaanbaatar which is the capital of Mongolia. Changez khan airport is its biggest operating airport. The company flies all of the international routes. As the company services thousands of customers every day, they have a robust plan to deal with them. And the plan is of grave importance service to the customer service team. This thing ensures that all customers, as well as their employees, are happy and satisfied. The number one reason for this is the great customer service support.
The company runs a number of helpline numbers to cater to the needs of the customers. According to the company‘s website, helpline numbers are active 24 seven. The waiting time because of this reduces by 10th.
Now it is time to look at their model of how to serve their customers and partners.
Miat Mongolian Airlines
The customer service number for the company years the company is. The line is active 24 seven and in some states even during national holidays.
You can call them if you need any help with the schedule of the airline.
- You can also reach out to them in case of emergencies.
- We can also be contacted if you need support at the airport
- If you are an international traveler then our interpreter can be arranged
- If you have any issues regarding your safety
- If you’re traveling with babies or senior citizen’s I need assistance
Miat Mongolian Airlines Customer Service
The complaint number for the airline is and is active throughout the day The operators are both intelligent and considerate. Now let’s take a look at some of the sample complaints.
- If the airline has miss printed your boarding pass.
- If you had Faced issues while you’re checking-in
- If you have faced racism
- If you had seen the pilot in the faced issues while you’re checking
- If you have faced racism
- If you had seen the pilot in an inability state
- Please note that this line is for complaints only and the number is active throughout the day
The company also runs a technical helpline to help its customers
To reach out to the technical people call this number. This line is for technical assistance only so please refrain from any other queries.
Some cases where you make me technical assistance are.
- If you’re telling right some cases where you make me technical assistance are.
- If your Airline card is not working
- If your belongings have been kept by security
- If your boarding pass is not working
- If you need Wi-Fi update
Miat Mongolian Booking Procedure
To book a ticket on Miat Monagolian Airlines, you have to log on to the official website or go through a third party. It is advised to book through the official website as you get additional benefits. You can also contact the company at .
Reserving a ticket on Miat Mongolian is a straightforward process. The procedure is both fast and efficient which ensures timely customer service. There are multiple ways to book your ticket. Whether you choose online, offline or third party vendor is a matter of personal choice However, it is recommended to always use the official website for maximum security and benefits. You just have to visit the website for reservation. Provide basic information about your trip like the date of journey, destination and dates of the journey. All that is left is making the payment, after this you will receive your confirmed ticket.
Cancellation Policy followed by Miat Mongolian
To contact Miat Mongolian for ticket cancellation you can visit the website or contact them at . The cancellation fees depends on a number of factors like date of booking and cancellation dates. The figures mentioned-below are indicative and it is advised to contact Miat Mongolian in case of queries or if you are confused.
An overview of the company’s policy is as follows:-
- The option to refund is only available to passengers who had originally booked the flight ticket through official Miat Mongolian website.
- The refund amount will only be transferred to the card or account that was used to book the tickets originally.
- For destinations in the USA, 100% amount is refunded if the ticket was cancelled within 24 hours of purchase.
- Similarly, the customer is eligible for a full refund if the ticket was cancelled within one week of departure of the flight.
- If the cancellation date dosent fall between the above-mentioned slots then a certain amount( which depends on the individual case will be deducted)
Miat Mongolian Luggage Fees
The contact number for Miat is . If you are facing any issues or need information then you can call them for assistance.
The fees levied by the airline is as follows:-
As you probably know, the carry on baggage can be carried to the plane. The size should not be more than 115cms. More than one carry-on baggage is not allowed.
Checked in Baggage:-
The upper limit for checked in baggage is 23kgs. If your baggage exceeds the limit then you have to pay $30 for every 10kgs to the maximum of 40kgs.
In case of pets or items like musical instruments, it is advised to contact Miat Mongolian for more information
This airline is also very active on social media. So let’s look at some of its social media handles.
The company tweets quite often, and it’s quick to reply to questions. They also post information About the company and its operations. The number of its followers has also been increased significantly.
The company is also quite active on this network. You can even connect with their top management on any subject. Job updates are also posted on this page. the number of articles are also significant.