Kulula Airlines is a South Africa-based low-cost airline that operates majorly on domestic routes. The airline operates from its primary bases in O R Tambo International Airport and Lanseria International Airport in Johannesburg.
With the codeshare agreement with British Airways (operated by Comair), Kulula Airlines flies overseas to Zimbabwe, Zambia, Namibia, and Mauritius.
Kulula Airlines Booking Features
Booking a Kulula Airlines flight is not just about buying a flight ticket but adding a plethora of quality experiences to your travel, such as:
Add Extra Bags at last-minute – When booking a flight you may not be sure that one free checked bag (23 kg) is not enough. You might fly light when you depart but for your return journey, you may pack heavy due to a shopping spree. With Kulula Airlines flight booking, now purchase an extra bag for just 20 USD online via the ‘Manage my booking’ section. Extra bag purchase is allowed at least 2 hours prior to the departure.
Preferred Seating – Just pay 5 USD additional over your ticket price, and you can have the 100 percent certainty of sitting together on the plane, thus securing your favorite seat. Flight seats may be pre-selected for you when you check-in online but paying extra helps you secure a seat with your family or company. This option is available at the time of booking or available 24 hours before your departure.
Flight and bag cover – Kulula Airlines reservations provide an option to the passenger to add travel insurance to cover yourself, and your baggage against loss, theft, damage missed flight connections, and weather disruptions. By paying just 5 USD, passengers can ensure protection from inconvenient unforeseen setbacks.
Q-Jump – Do you want to avoid a massive rush at the airport? Kulula Airlines’ Q-Jump travel program allows passengers to fast-track their flight boarding process at a small fee of 25.99 USD. Q-Jump subscribers would be the first ones to board the aircraft as their checked bags are among the first ones to be disembarked at the destination airport.
Kulula Airlines Baggage Policy
Checked Baggage – Regardless of the fare type purchased with Kulula Airlines, the free baggage allowance includes one checked bag weighing no more than 20 kg with a maximum dimension of 907543 cm. If the checked bag weighs between 20-32 kg, a heavy bag fee of 20 USD will apply at the time of check-in. Bags weighing more than 32 kg and exceeding the dimension of 208 cm would be sent to cargo by Kulula Airlines at the traveler’s expense.
Carry-on Baggage – Passengers can take one carry-on bag weighing no more than 7 kg with a dimension of 563623 cm and one personal item (a laptop bag or a small handbag). Travelers with hand luggage exceeding the above specifications will be sent to check-in and counted as an extra checked bag for 20 USD.
Kulula Airlines Customer service
Have trouble doing the Kulula Airlines flight booking online? Take note of our Kulula Airlines Customer service as our lines are open 24*7 a week, and our agents would be available to help you with the travel booking anytime and every time. Travelers can also avail of our Virtual Travel Assistance service where dedicated travel experts would be assigned that will take care of all your travel needs. No extra service fee or hidden fee would be charged while making a Kulula Airlines reservation over the phone. Give us an opportunity to serve you and help you provide a quality travel experience!
Kulula Airlines – Frequently Asked Questions (FAQs)
How do I make Kulula Airlines flight bookings?
The easiest and cheapest way to book Kulula Airlines’ reservation is to visit the airline’s website. Alternatively, just pick up the phone and call Kulula Airlines’ Customer service. Travelers can do the payment via debit or credit card for their booking over the phone.
Why are some Kulula Airlines flight tickets more expensive than others?
The prices on the Kulula Airlines flight booking are not guaranteed as the airfares are dynamic in nature. Different fare classes are available and get sold out very fast due to the surplus global traffic on our website. Moreover, lower fares sell out very sooner and faster, leaving only the high category fares available.
How can I change my Kulula Airlines flight bookings for another date?
Changes carry a fee of 12.55 USD on restricted fares and 24.99 USD on semi-restricted fares. Visit the ‘Manage booking’ section on the airlines’ portal where passengers can change their reservations on their own.
Kulula Airlines also offers a flexible rebooking facility that allows you to transfer the full value of the ticket to an alternate date. In case the same booking class is not available, passengers would be upgraded to a higher class of service and have to pay the difference in the fare.
I want to make a group booking. Can we return on different dates?
Yes, you can. You need to make a separate return request at the time of Kulula Airlines flight booking, providing you need to stick to the minimum of 10 passengers.
What times does the Kulula Airlines check-in counter open?
The Check-in counter opens 2 hours prior to the scheduled flight departure and closes 45 minutes before. The passengers are advised to reach the airport at least 2 hours and 30 minutes before their travel schedule.
To save time and avoid the rush at the airport, it is advisable to initiate an online check-in for your flight. Online check-in would be available via the airline website which opens 24 hours before departure and closes one hour before.
Are my credit card and personal information protected while I do Kulula Airlines online booking?
Kulula Airline flight bookings platform is supported by an encrypted secure on-line certificate and is PCI accredited. Our platform disposes of the credit card information immediately after every transaction, and the personal information is not shared with third parties. Do not hesitate to use your debit or credit cards while making the online booking, as our online platform is highly secured and end-to-end encrypted.