Korean Air

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

You might know that Korea Air is one of the most popular airlines in Korea but what you might not know is that the reason for such success is the customer service team that is employed by the company. If you seek their assistance then you have to call As Koreans are very hospitable in general, you will get to experience the hospitality when you will call them.

Korean Air Booking process

In case you are facing trouble or are not sure how to make a reservation then you can contact Korea Air on. The customer service agents will be more than happy to assist you in making a reservation. You can discuss pricing, destination, and other details in order to make a more informed choice. This method helps a lot of customers every day.

Korean Air Baggage Charges

To know more about Korea Air luggage charges and allowance, you can contact them. As per the Korea Air website, the allowance is-

  • The linear dimension of the luggage cannot exceed 158 cms.
  • Economy passengers can carry on a maximum weight of 23kgs.
  • For first-class passengers, the limit is 32kgs.

Korean Air Cancellation and Charges

In case you want to contact Korea Air, please call on. This line is open 24*7 to assist travelers like you. A weird policy of the airline is that if are try to get a refund for an unused international ticket then it will solely depend on the time of the request. The base fare might not be refunded in case you bought an economy class ticket. Korea Air is also very quick in processing refund requests and the money will be transferred to your account

Korean Air Economy Class flight to Seoul

Korean Air Regional Service Center Contact Numbers
RegionTelephone NumberService LanguagesHours of Operation
Korea1588-2001, 02-2656-2001
  • Korean
  • English
  • Japanese
  • Chinese
  • Korean, English: 24 hours
    (Domestic : 05:00 ~ 22:00, Korean Standard Time)
  • Japanese: 08:00~19:00
    (Japan Standard Time)
  • Chinese(Mandarin): 07:00~19:00
    (China Standard Time)
    Hong Kong(Cantonese): 09:00~18:00
    (Closed on weekends & public holiday)
  • French, German, Italian, Spanish:
    08:30~17:30 Weekdays
    (Central European Time)
Japan0088-21-2001 (Toll-free)
(06) 6264-3311
Hong Kong(Cantonese): +852-2366-2001
The Americas
  • US & Canada: 1-800-438-5000 (Toll-free)
    Assistance for customers with hearing and speech impairments
    1-888-898-5525 (Text Telephone, Toll-free)
  • Brazil: 0800-3176670 (Toll-free)
    Assistance for customers with hearing and speech impairments
    0800-7723645 (Text Telephone, Toll-free)
  • Others:+1-213-484-1900
Europe(Toll free by country)

  • Austria:0800-296-789
  • Belgium:00800-0656-2001 / 0800-11662
  • Czech:800-142-543
  • Slovakia:0800-142-543
  • Denmark:00800-0656-2001 / 800-15555
  • Finland:00800-0656-2001
    France:00800-0656-2001 / 0800-916-000
  • Germany:00800-0656-2001
  • Greece:00800-353-12010
  • Hungary:06800-11342
  • Ireland:00800-0656-2001
  • Israel:180-945-2005
  • Luxembourg:00800-0656-2001
  • Netherlands:0800-022-2010
  • Norway:00800-0656-2001
  • Poland:00800-353-1246
  • Portugal:0800-853-014
  • Spain:900-973-533
  • Sweden:00800-0656-2001
  • Switzerland:00800-0656-2001 / 0800-557-344
  • Turkey:00800-353-90008
  • U.K:00800-0656-2001 / 0800-413-000

 Where toll free is not available: +33-1-5345-3177

  • Korean
  • English
  • Japanese
  • Chinese
  • French
  • German
  • Italian
  • Spanish
  • Korean
  • English
  • French
  • German
  • Italian
  • Spanish
08:30~17:30 Weekdays
(Central European Time)
OthersContact UsDepends on region and branch.Depends on region and branch.
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Justyn Huynh
Justyn Huynh
5 years ago

I am schedule to fly out tomorrow at 5pm from Pudong international airport to Narita Tokyo.

I wonder if there is a flight fly out to Narita Tokyo tonight 12/19/2018.

I try to contact customer support from Shanghai but it not working.


Jo Ba
Jo Ba
5 years ago

Hello! Good evening. We’ve booked a fight from Cebu to Osaka Japan and the connecting flight is in Daegu Korea. Do we need to procure a transit visa so we could proceed to our flight to Osaka? Please advise. Thank you.

6 years ago

Wow! I never imagine korean air customer service will be this great. I missed my flight so i took the next flight which was the korean air, contacted them and instantly book and confirm my ticket. Got the email and in less than 10 minutes i boarded the flight. Great service

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