Emirates Airlines Kotoka International Airport Terminal (ACC)

  • 916700 3333
  • Kotoka International Airport, Accra, Greater Accra, Ghana,
  • https://www.emiratesgroupcareers.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Welcome to Emirates Airlines ACC Terminal! As one of the world’s largest airlines, Emirates offers flights to destinations all over the globe, and ACC is one of their key hubs in Ghana.

Whether you’re flying in First Class, Business Class, or Economy Class, Emirates Airlines is dedicated to providing a world-class travel experience from start to finish. So sit back, relax, and get ready for an unforgettable journey with Emirates Airlines at ACC Terminal.

The airline operates out of Terminal 3 at ACC, which offers state-of-the-art facilities and a range of amenities for travelers. 


Guide for Emirates Airlines ACC Airport

The following services are available to travelers at the Kotoka International Airport at the time of travel:

Airport LocationAirport Rd, Accra, Ghana
TerminalEmirates Airlines operates at Terminal 3
Airport CodeACC
Ticket counter hours for Emirates AirlinesDaily 8.30 am – 10.30 pm
When to arrive at the airport to board EmiratesIf traveling with a checked bag, international travel counter assistance, you must arrive 3 hours before the scheduled departure. For travel without bags, arrive 1.5 hours before the scheduled departure. 
Pre-checkPre-check service is open between 08.30 am – 11.00 am and 1.00 pm – 5.00 pm
Some basic info about Emirates Airlines at Kotoka International Airport Terminal!

Reservation (Ticketing) Counter at Emirates ACC Terminal

The ticketing counter at Emirates ACC Terminal is a vital part of the facility and provides an essential service to travelers. Located near the entrance to the terminal, the ticketing counter is the first stop for travelers looking to book flights or check in for existing reservations. 

The counter provides a range of services, including 

  • the ability to purchase tickets, 
  • check in for flights, and 
  • make changes to existing reservations. 

The counter also provides travel assistance services such as baggage assistance, travel advisories, and information on Airport services and facilities. 

Additionally, the counter is open 24 hours a day, seven days a week, providing Passengers with a convenient and reliable ticketing solution. 

Counter for Flight management

The Emirates ACC Airport terminal becomes important if you choose to fly from one city or country to another to manage your trips. The airline operator provides the option to modify reservations through this terminal. They could take the shape of adjustments to the date, time, schedule, venue, class type, and other factors. The terminal’s counters will be useful in getting information about your worries.

Lost and Found Service

ACC Airport provides a lost and found service for items lost within the airport terminals, parking lots, AirTrain, and other airport facilities. You can report a lost item by contacting the Port Authority Police Lost and Found Unit at 718-244-4225 or by filling out an online form on the ACC Airport website. To claim a lost item, you must provide a detailed description of the item and proof of ownership.

Seat Upgradation Option at the ACC Airport

The Emirates Airlines Terminal at Kotoka International Airport provides a wide variety of seating options for travelers. Travelers can upgrade their seats to a higher class at the terminal by paying a nominal fee. In addition – 

  • The terminal offers a variety of seating classes, such as economy, business and first class.
  • Passengers looking for a more luxurious experience can upgrade to Emirates’ first class seating.

The process of seat upgradation at the Emirates ACC Terminal is simple and straightforward. After checking in:

  • Passengers can view the available seating options and select the desired seat type. 
  • Pay the upgrade fee using a credit card and the upgraded seat will be available for their use.
  • Please be aware that seat upgrades are subject to availability and the fee may vary depending on the seat type and class. 
  • The fee for economy class seat upgrades is typically much lower than that of business and first class. 
  • Additionally, seat upgrades are non-refundable and non-transferable.

The terminal also offers a variety of seating options for passengers who wish to upgrade their seats, such as economy, business and first class. Passengers should take into account the availability and fees associated with seat upgrades before making their selection.

Car Rental Services & Parking Areas at the ACC Terminal

ACC Terminal refers to Kotoka International Airport, which is the international airport serving Accra, the capital city of Ghana. The airport has several car rental service providers and parking areas for passengers.

Car Rental Services:

  • Avis
  • Europcar
  • Hertz
  • Sixt

All these car rental companies have their offices located in the arrivals area of the airport. Passengers can easily rent a car from any of these providers by following the signs or asking the airport staff for directions.

Parking Areas:

Kotoka International Airport has several parking options for passengers. These include:

  1. Short-term parking: This parking area is located near the terminal building and is designed for passengers who need to park for a few hours.
  2. Long-term parking: This parking lot is located further from the terminal building and is designed for passengers who need to park for a longer duration.

Passengers can easily access these parking areas by following the signs or asking the airport staff for directions. Additionally, Kotoka International Airport also offers a valet parking option for passengers who are looking for a more convenient parking option.

Emirates Check-in Desk at Terminal 3

The Emirates ACC Terminal 3 check-in desk is the main hub for all Emirates passengers traveling to and from Ghana. Located in the heart of ACC International , the Emirates check-in desk offers travelers a convenient and secure way to check-in for their flight. Emirates staff are on hand to provide assistance and answer any questions passengers may have.

The Emirates check-in desk provides a variety of services including 

  • Baggage check-in, 
  • Seat selection
  • Add baggage tags
  • Print their boarding pass.
  • Self-service bag drop

The Emirates ACC Terminal 3 check-in desk is open 24 hours a day, seven days a week. Passengers are advised to arrive at least two hours before their flight departure time to ensure they have enough time to check-in and clear security. Emirates staff are available to help passengers with anything from checking-in to boarding the plane. 

Curbside Check-in – ACC Airport offers curbside check-in services for Emirates, allowing passengers to drop off their checked baggage and receive their boarding pass at the curb outside the terminal.


How To Get Emirates Airlines Boarding Pass at the ACC Terminal?

To get an Emirates Airlines boarding pass at ACC Terminal, you can follow these steps:

  • Check-in online or at the Emirates check-in counters located at the terminal.
  • If you have checked-in online, you can use the self-service kiosks to print your boarding pass.
  • If you have checked-in at the Emirates counter, the agent will provide you with your boarding pass.
  • Proceed to the security checkpoint with your boarding pass and valid identification.

It is recommended that you arrive at the airport at least 3 hours before your flight departure time to allow sufficient time for check-in and security clearance.


Emirates Airlines Baggage Counter at the ACC Terminal

Emirates Airlines has a baggage counter at Terminal 3 of ACC Airport. The counter opens 3 hours before the scheduled departure but not before 5.30am and accepts checked baggage 30 minutes before departure. 


Emirates Airlines Ticket Cancellation Policy at ACC Airport

The rules for requesting flight cancellation for Emirates Airlines at the ACC airport may vary depending on the specific fare class and ticket terms and conditions. However, here are some general guidelines to consider:

  • Timeframe: Emirates Airlines generally allows passengers to cancel their ticket up to 24 hours before departure. However, if you are at the ACC airport, it is best to cancel the ticket 3 hours before departure. 
  • Cancellation Fees: Emirates Airlines may charge a cancellation fee for canceling your ticket. The amount of the fee depends on the fare class and the specific ticket terms and conditions.
  • Document Requirements: You may need to provide certain documents such as your passport, visa, and ticket confirmation when canceling your Emirates Airlines flight at the airport.

It is recommended to check the fare rules and contact Emirates customer service for specific details on the cancellation policy and process for a particular ticket.


Hotels near the ACC Airport

There are several hotels located near Emirates Terminal at ACC Airport, including:

  • Mahogany Lodge 
  • Holiday Inn Accra Airport
  • Accra Marriott Hotel
  • Airport View Hotel 
  • Villa Monticello Boutique Hotel

Services Offered by Emirates Airlines at the Kotoka International Airport

Emirates Airlines offered the following services at Kotoka International Airport:

  • Lounge access: Emirates Airlines has a lounge at ACC airport for its premium passengers.
  • Free Wi-Fi: Emirates offers complimentary wiFi access at terminal 4 for all the premium class passengers. 
  • ATM Kiosk: There are multiple ATM kiosks located at ACC Airport both before and after security checkpoints, which can be accessed by passengers and visitors.
  • Restrooms: ACC Airport Terminal has restrooms located throughout the terminal, both before and after security checkpoints. TSigns and maps throughout the airport can help you locate the nearest restroom.
  • Smoking Areas: ACC Airport is a smoke-free airport, and smoking is not allowed anywhere inside the terminal buildings, including designated smoking areas. However, there are designated smoking areas outside the terminals. These smoking areas are located outside the terminal buildings, usually near the departure or arrival areas.
  • Security pre-check: ACC Airport conducts security pre-checks to ensure the safety and security of passengers and staff. These checks include screening of passengers and their luggage using advanced technology, as well as physical inspections of items that may pose a potential threat. Passengers may also be subject to additional questioning or random screenings. 

Conclusion

Since the airline provides seamless travel from point A to point B, those who appreciate Emirates are familiar with their level of customer service at the Emirates ACC International Airport Terminal. When it comes to customer satisfaction, there are a variety of factors that consistently place Emirates in the hot seat. There are few ticketing alternatives, but there aren’t many extra fees, and the onboard amenities are really good. Additionally, it looks that flying Emirates Airline is often regarded as always being preferred.

ContactForSupport is here to help you clear all your doubts about the Emirates Airlines ACC International Airport. We help our customers with online phone directory services which may include about Airlines, Airports, Travel, Home Security, etc. You can call us anytime and we will get back to you within 24 hours of US time.


Kotoka International Airport : Tour


Frequently Asked Questions

Which terminal is Emirates at Kotoka International Airport?

Emirates at Kotoka International Airport operates out of Terminal 3.

What is the arrival terminal for Emirates at the ACC Airport?

Emirates arrives at Terminal 3 at ACC Airport.

What is the departure terminal for Emirates at the Houari Boumediene international airport ?

Emirates departs from Terminal 3 at Kotoka International Airport.

How to cancel Emirates flight tickets?

Passengers can cancel flights online, over the phone as well as at the Emirates ACC Terminal 3 up to 3 hours before departure. 

Is smoking allowed at Emirates ACC Terminal?

No, smoking is not allowed in any part of the terminal buildings at ACC Airport, including Terminal 3 where Emirates operates.

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