Druk Air

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Druk Air is the national carrier of the Kingdom of Bhutan operates from its primary base at Paro International airport. Apart from being a major domestic carrier in the country, the airline fly to major destinations in Asia including Dhaka, Dubai, Bangkok, New Delhi, Gaya, Guwahati, Ho Chi Minh City, Kathmandu, Mumbai, Singapore, Tokyo, and Yangon.

Druk Air Booking Offers & Promotions

Druk Air booking portal not just provides the option of booking flights, but also other travel services. Such as :

Online check-in – This is the newly launched feature amidst pandemic that encourages all passengers to check-in online before arriving at the airport. Druk Air online check-in opens 68 hours prior to the scheduled flight departure and closes 30 minutes before.

Duty-free pre-order – Now travelers can preorder and pay for their valued duty-free items from the Druk Air booking portal and receive at the time of boarding. All you need to do is visit https://www.drukair.com.bt/Duty-Free-Preorder, select your desired merchandise, fill up the preorder form, pay online, and pick up at the time of boarding.

Discount on Cargo – Passengers can simply book the cargo service with Druk Air and avail 50% discount for all the consignments on its outbound flight from Paro to any destination hub.

Happiness Miles – Druk Air’s loyalty reward program allows passengers to accrue miles in exchange for the distance flown with the airline and class of service booked. The accumulated miles can be redeemed for new Druk Air booking, class upgrade, lounge access, and many other benefits.

Unaccompanied Baggage – Passengers can simply avail the of unaccompanied baggage. All you need to do is to drop the unaccompanied baggage at the counter, and pay at the existing cargo rates.

Book Now, Pay Later – Passengers can simply book their flight with the Druk Air booking website and then pay later. The offer is only valid for Bhutanese flyers.

Hotel Booking – With Druk Air online ticket booking, pick from 1000 plus properties for the existing stay in Bhutan and all other international destinations served by them. All the hotel stays booked from Druk Air online booking would get one additional night for free, as well as a free room upgrade.

Druk Air Baggage Allowance

Checked Baggage – Druk Air allows a checked baggage allowance of 40 kg in Business Class and 30 kg in Economy Class. The size of the checked bag must not exceed 158 cm or 62 linear inches. In addition, any excess bag would be levied a fee of 75 USD for the second bag and 100 USD for the third bag.

Carry-on Baggage – Druk air allows one carry-on bag and must be placed in the overhead bin. The weight must be within 5 kg in Economy Class and 7 kg in Business Class. The overall dimension of a carry-on bag must be within 45 + 35 + 20 cm. In addition, the airlines allow one personal item such as a ladies’ handbag, purse, or laptop bag.

Druk Air Customer Service

Need help while planning your Druk Air booking? Speak to our top travel executive who is well trained and experienced in understanding leisure travel and the aviation industry. Our travel agents will not only enlighten you but also help you with all sorts of travel arrangements. Whether you want to fly in a group, planning leisure travel, or looking for an affordable deal for last-minute travel, feel free to reach our travel executive at Druk Air contact number.

Druk Air – Frequently Asked Questions (FAQs)

What do I need to know about the Druk Air ticket cancellation policy?
Druk Air booking allows passengers to cancel a reservation and claim a full refund, provided:

  • Passengers can claim a 90 percent refund if canceled 30 days before scheduled departure.
  • 75 percent refund if canceled 9 days before scheduled departure.
  • 50 percent refund if canceled 4 days before scheduled departure.
  • 10 percent refund if canceled 2 hours before scheduled departure.

No refund can be claimed upon no-show, and the entire booking amount would be forfeited.

Is it possible to make a group reservation online via the Druk Air booking portal?
Unfortunately, Druk Air allows no more than nine passengers under a single booking on the website. If you’re looking to book for 10 or more flyers on the same flight, give us a call back on Druk Air’s phone number. Passengers planning for group travel are eligible for a 5-10 percent rebate compared to individual booking.

How much discount does a Student, Child, and an Infant get with Druk Air booking?
Druk Air offers Students fare which is 30 percent less than Adult’s fare. Druk Air also offers a child fare which is 30 percent discounted than a regular published fare. Infant fare is generally 10 percent of the adult’s base fare.

The airline also offers a discount to senior citizens which is 90 percent of the regular published fare or individual fare.

Is it possible to take pets on Druk Air flights?
Pet travel with Druk Air is always considered as checked-in baggage. Passengers need a doctor’s no objection certificate as well as the latest health certificate of your pet. Pet under 10 kg can travel in the cabin with the passengers. The pet has to be caged in a kennel and to be kept under the passenger’s seat.

Would I able to get a seat of my choice with Druk Air booking?
Yes, at the time of Druk Air online ticket booking, you will get the option of choosing the seat at zero cost. Also, passengers can also make seat choices at the time of online check-in. Seats like emergency exit rows and extra legroom seats would not be available for selection. Hence, a passenger has to call Druk Air customer care number to upgrade to the preferential seat.

List Of Druk Air Booking Contact Details

Departments/LocationsContact Details
Druk Air Email Addresscard_refund@drukair.com.bt
Druk Air general enquiry Emailenquiry@drukair.com.bt
Druk Air ticket booking Emailreservation@drukair.com.bt
Druk Air complaints and feedback Emailwearelistening@drukair.com.bt
Druk Air queries related to HappinesSMiles Programhappiness@drukair.com.bt
Druk Air queries related to Drukair Holidaysholidays@drukair.com.bt
Druk Air Bhutan Phone Number975 8 271856/ 57
Druk Air Bhutan Fax Number975 8 271861
Druk Air Bangladesh Number88-2-8901823
Druk Air Bangladesh Email Addressarif@drukair.com.bt
Druk Air Bangladesh Fax Number88-2-8913038
Druk Air India0353-2540892
Druk Air Nepal Contact Number977 14113112/14462616
Druk Air Myanmar Number0095 01 537724
Druk Air Myanmar Fax Number0095 01 537873
Druk Air Myanmar Email Addressdrukair@mptmail.com.mm
Druk Air Singapore Number65 6338 9909
Druk Air Singapore Email Addresshelp@drukasia.com
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